
Sherwood Park Hyundai
Sherwood Park, AB
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738 Reviews of Sherwood Park Hyundai
Difficulty obtaining a Service Appointment Sent a request (through the dealers site) for a service appointment over a week ago and although I received confirmation that the request was received Sent a request (through the dealers site) for a service appointment over a week ago and although I received confirmation that the request was received I have still not been contacted by the dealership to arrange for the appointment. General Manager was informed of this and past service department shortfalls but still no reply or appointment. Second request has since been sent for an appointment. More
Amazing experience buying a used vehicle! Buying a 2nd vehicle for our family was posing to be a tricky feat as we were quite cost prohibited and had some specific criteria required. Literally Buying a 2nd vehicle for our family was posing to be a tricky feat as we were quite cost prohibited and had some specific criteria required. Literally seconds after exiting our vehicle Savin on sales approached us in a friendly and personable manner, introduced us (committed our names to memory) and got to work helping us get into a used car. I loved that he provided a plethora of objective, evidenced based research about the vehicle we were interested in and was extremely knowledgeable. He never tried to upsell us and was incredibly respectful. Savin went above and beyond to accommodate and assist us in any way he could. This experience was wonderful. Dealing with Savin and Doug in financing was a refreshing breath of fresh air, and quite frankly, effortless. I am so happy, relieved and grateful for this perfect sale! More
Great customer service. My wife and I were very pleased with the courteous and professional attention that we were given while trading our vehicle & purchasing another. There My wife and I were very pleased with the courteous and professional attention that we were given while trading our vehicle & purchasing another. There was no pressure on us, and that was appreciated. More
sourcing an audi Dylan reached out to me and was able to find the car I was looking for within a few hours. He had the car there the next day to view and was very Dylan reached out to me and was able to find the car I was looking for within a few hours. He had the car there the next day to view and was very accommodating through the whole process. Both managers Scott and Doug came through with their promises to have the car fit with new tires, windshield, oil change and detail. I'm still waiting for one of the wheels to be fixed but have complete faith that they will come through. Overall it was a painless and very well managed process. I would definetly see their site again for future purchases. More
poor service I enjoyed buying my 2016 Hyundai Sonata from Sherwood Park Hyundai however the follow up service has been poor. At 24,000 klm they called me for an oi I enjoyed buying my 2016 Hyundai Sonata from Sherwood Park Hyundai however the follow up service has been poor. At 24,000 klm they called me for an oil change (I have VIP oil change so it is free), the person on the phone told be I should get a "Service 3" done which would cost $350.00 minus the oil change, which I agreed to. When I took my car in they explained the service but did not tell me the cost had jumped to $529.00 and then they found the front brake rotors needed work which I am not sure why that would not be covered under warranty at 24,000 klm. In the end the cost was $669.00 which made my jaw drop when I went to pay the bill (they charge 13% for shop charges to keep the lights going). I complained but was told there nothing that could be done. I complained to Hyundai Canada and asked for the VIP oil changes to be refunded which they said no. I call the General Manager who did not return my calls. I can't take my car somewhere if I am not told about how much the cost is, also I am still not sure what they did for all that money. I won't buy another Hyundai and I also will not go back for service to the dealer even if my oil changes are covered. Brian More
First Service Got our first service for out 2017 Santa Fe completed today. No major issues...just an oil change and small recall correction. Was disappointed howeve Got our first service for out 2017 Santa Fe completed today. No major issues...just an oil change and small recall correction. Was disappointed however that when we arrived to pick up the vehicle after a full day at the dealership no one got around to rinsing it off. I didn`t expect a full detailing , but a quick exterior wash would have been a nice little extra. It;s often these little things that make all the difference-without it it was `just a pricey oil change``. More
Great friendly service. This is the fourth Hyundai we have purchased from Sherwood Park Hyundai and third from Shelley. Shelley is very knowledgeable and friendly. We traded This is the fourth Hyundai we have purchased from Sherwood Park Hyundai and third from Shelley. Shelley is very knowledgeable and friendly. We traded our Elantra in for a Genesis Coupe .We are happy with the deal we got. We are now the proud owners of two Genesis Coupes.His and Hers.We highly recommend Sherwood Park Hyundai for your next car purchase and ask for Shelley. More
Legendary Service! It was amazing dealing with sherwood hyundai. Great guys to deal with. Shaun was very helpful with everything. Bought my first car and he was amazing It was amazing dealing with sherwood hyundai. Great guys to deal with. Shaun was very helpful with everything. Bought my first car and he was amazing through out whole process. If you are looking to buy Hyundai cars, always , always buy it from Sherwood Park Hyundai. More
Great car buying experience! I recently traded in my car for an SUV at Sherwood Park Hyundai and it was such a great and easy experience! Kien helped me get an excellent deal on I recently traded in my car for an SUV at Sherwood Park Hyundai and it was such a great and easy experience! Kien helped me get an excellent deal on a beautiful SUV and he is always so helpful. They really made it comfortable and easy to work with them, they are not pushy like some other car dealerships are. I'm super thankful that everyone is so friendly and willing to help with whatever I need. I would recommend anyone to visit their dealership! More
New car I had the best experience buying my first new car, they were informative and very happy to help. super friendly and very easy going. not your typical I had the best experience buying my first new car, they were informative and very happy to help. super friendly and very easy going. not your typical salesmen! More