Sherwood Park Hyundai

In for the warranty oil service in near blizzard conditions. When finished I was told to look for my Venue "outback", lol. I'm 68 yrs old w no mobility issues but this turned into a very slippery/mi conditions. When finished I was told to look for my Venue "outback", lol. I'm 68 yrs old w no mobility issues but this turned into a very slippery/miserable walk! Found the car after 5+ minutes but this should not be policy in such nasty conditions, vehicle should have been brought to the front for the customer. Just saying. More

I had a terrible experience with the service at Sherwood Park Hyundai . Their approach lacked clarity and care, and I cannot recommend them to others. Park Hyundai . Their approach lacked clarity and care, and I cannot recommend them to others. More

Everyone we worked with was friendly and helpful and Rubal our salesperson was great and Kevin in financing worked to get us a fair rate on our used car. Rubal our salesperson was great and Kevin in financing worked to get us a fair rate on our used car. More

I had an interaction this week with Peter the Service Manager. He was wonderful to deal with! I purchased my Hyundai at a different dealership but was turned off by the interactions with the employees at Manager. He was wonderful to deal with! I purchased my Hyundai at a different dealership but was turned off by the interactions with the employees at that dealership. It was the most stressful and frustrating experience I've ever had buying a new vehicle. When I contacted Peter to ask information about an upcoming service on my vehicle, he was very helpful, very friendly and gave me all of the information that I was asking for (seems like the normal thing to do but it's been like pulling teeth getting information from the other dealership) and Peter was super friendly! I will be coming to Sherwood Park Hyundai for all of my future service ! More

Thinking of Buying a Car from Sherwood Park Hyundai? Please Read This First. I booked a car to be delivered to Calgary, and my experience on delivery day was extremely disappointing. Here’s what happ Please Read This First. I booked a car to be delivered to Calgary, and my experience on delivery day was extremely disappointing. Here’s what happened: 1. The dealership drove the car from Edmonton to Calgary without informing me, even though it was supposed to be transported by truck. 2. The car arrived completely dirty—they didn’t even bother washing it before delivery. 3. They forgot to install the 3M protection film that I had already paid for. 4. The manual key was missing, and they still don’t know where it went. 5. My email was entered incorrectly in the Bluelink app, and I had to spend almost 2 hours with customer support to get it fixed. 6. They failed to provide the certificate for the appearance protection plan. 7. After I signed all the finance documents, the salesperson stopped answering my calls completely. Despite all these issues, the only compensation offered by the sales manager and general manager was a free car wash—only if I drove over 300 km to Edmonton. I’ve shared photos of the car’s condition at delivery and screenshots of the email where the team acknowledged these mistakes. I hope this review helps anyone considering a purchase here. My experience was far from what I expected from a Hyundai dealership, especially for a brand-new car. More

Outstanding … Michelle is my prime contact and was not available and Chance took over … another outstanding service experience went out of his way to “get er done” available and Chance took over … another outstanding service experience went out of his way to “get er done” More

Great dealership. From the salesperson who helped me buy my car for the service team who schedules me in for service, everyone has been so friendly. From the salesperson who helped me buy my car for the service team who schedules me in for service, everyone has been so friendly. More

Oil changes are far too expensive but staff was very help. I will get my oil changes done elsewhere. help. I will get my oil changes done elsewhere. More

I purchased my Hyundai Tucson here and have been getting it serviced ever since. Service has been great and friendly. it serviced ever since. Service has been great and friendly. More

I came in for an oil change and to look at some recalls. Very happy with my service. Very knowledgeable and friendly Very happy with my service. Very knowledgeable and friendly More