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Sherwood Park Hyundai
Sherwood Park, AB
830 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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830 Reviews of Sherwood Park Hyundai
January 23, 2019
Thank you The customer service here at Sherwood Park Hyundai is phenomenal! Ken was more than understanding about my safety and wanting a better car, Brian and The customer service here at Sherwood Park Hyundai is phenomenal! Ken was more than understanding about my safety and wanting a better car, Brian and Nora in finance worked all day to help me get the best interest rate and deal ! Shaun I believe his name was, was also incredibly kind and reassuring for assessing my trade in value. Thank you to everyone ! More
by Great experience
Employees Worked With
Kien Pham, Shaun Zarney, Brian Robb, Nora Yuen
January 22, 2019
Service team Team at Service are all friendly and helpful. I have been taking my car to them several years and have always received excellent treatment. Kevin help Team at Service are all friendly and helpful. I have been taking my car to them several years and have always received excellent treatment. Kevin help me at his very best. Kudos to Kien Pham (sales) who never forget me whenever I'm there and always ready for a very good conversation and financial advice. I will continue to use this for the future. Super Thanks! Marynel More
by Marynel17
Employees Worked With
Kien Pham, Jason Evans, Ramzi Ajram, James Espinoza, Marc Dauvin, Nico Hemming, Glen Roscoe, Kelvin Ho
January 22, 2019
Excelent service The service is great. The staff are really friendly and nice. They accommodate me very well. And they answer all my question nice and clear. The service is great. The staff are really friendly and nice. They accommodate me very well. And they answer all my question nice and clear. More
by Eljo10
Employees Worked With
Kelvin Ho
January 11, 2019
Great service Thanks for getting me into the shop before this busy weekend of mine. My tire sensor came on and air pressures were off a bit and both Glen and James Thanks for getting me into the shop before this busy weekend of mine. My tire sensor came on and air pressures were off a bit and both Glen and James made sure to have them check and adjusted with also a nice wash. Thank you so much guys for making sure my truck was all good to go and also clean for this move. Very happy customer!!! More
by ML
Employees Worked With
James Espinoza, Glen Roscoe
January 07, 2019
Friendly staff & good experience ! Kris at Sherwood park Hyundai was super awesome to work with he wasnt pushy and was super friendly. He made what could have been very stressful, easy Kris at Sherwood park Hyundai was super awesome to work with he wasnt pushy and was super friendly. He made what could have been very stressful, easy & fun. I recently just got a vehicle from there and I love love love it ! Definitely recommend 👍 More
by ...
Employees Worked With
Kris Richards
December 30, 2018
New Santa Fe Ultimate A very positive knowledgeable experience at all levels Very friendly, non pressured staff in all departments Kris was a pleasure to deal with , ve A very positive knowledgeable experience at all levels Very friendly, non pressured staff in all departments Kris was a pleasure to deal with , very professional and detailed More
by Tom
Employees Worked With
Dale Charlet, Brian Robb, Kris Richards
November 17, 2018
2015 Santa Fe Recently purchased a used 2015 Santa Fe. Dealt with Robin, Kris, and Nora. Very helpful and honest from the get go. Made the process very easy and pos Recently purchased a used 2015 Santa Fe. Dealt with Robin, Kris, and Nora. Very helpful and honest from the get go. Made the process very easy and positive. More
by Kelly Robinson
Employees Worked With
Robin Do, Kris Richards, Nora Yuen
November 08, 2018
Very friendly, very good, clean job done in promised time. Service manager very friendly good explanation about what and when is going to happed.Waiting area clean, nice, good equipped:water, coffe, TV Good s Service manager very friendly good explanation about what and when is going to happed.Waiting area clean, nice, good equipped:water, coffe, TV Good service completed before promised time. Return car cleaned and all done perfect. More
by Vitek
Employees Worked With
Peter Kosson
November 07, 2018
Thankful I am so so thankful to finally be done with this dealership! I bought my brand new Tuscon in March of this year and it was agreed to that I was gettin I am so so thankful to finally be done with this dealership! I bought my brand new Tuscon in March of this year and it was agreed to that I was getting a winter tire package with better tires than what is normally provided. It was agreed to that i would be contacted in August to go in and pick out what tires I wanted for the bulk order. So in August I called and spoke to Brad who said they were already ordered. I wasn't sure how this was working so I went along with it as he was not very informative. I also mentioned that I wanted nothing to do with my sales person anymore (Shelley). I had to call 4 times in the month of October as I kept getting told my tires were on they're way which I understand transportation but the most baffling part about this you ask? When I called again on Monday (November 5th) and spoke to Shawn it was revealed to me that he just ordered my tires last week!!!!!! Thankfully Shawn was very helpful and pleasant to deal with and I had my tires and rims installed Tuesday. But yet when I called Brad on Friday (November 2) he couldn't be bothered to call me back or tell me anything about my tires! When I made the arrangements with Shawn to get my tires installed I told him again as I did with everyone that I DID NOT want to deal with Shelley. I was told that's not a problem just ask for him or Brad when I went in and they would help me out. So you can imagine my surprise when I went in to speak to Brad and he told me to deal with Shelley!!!! I love my Tuscon and will definitely be getting another the next time I need a new vehicle but I will NEVER set foot in this dealership again. Now you may wonder why I am refusing to deal with Shelley. That's quite simple. She doesn't seem to be very knowledgeable and doesn't seem very interested. I feel like I have wasted so much of my time dealing with her. When I first bought my vehicle I was allowed to take it home that night and was to make an appointment for my detail (there was still plastic coverings and stickers everywhere from it being brand new and it was a little dirty from other people test driving it). So I made my appointment and when I arrived she didnt reserve a vehicle for me to use and her only suggestion was I drive my boyfriend's truck! You don't get to make a suggestion like that no matter who you are. She said she would call me to make a new appointment after I had sat there for 2 hours! That call never came so when I went in for my tires I made the comment to Brad and she said that the detail was done then changed it to they were waiting for me to make the appointment and then blamed the receptionist on not reserving a vehicle for me! Everyone's fault but Shelley's I guess. Absolutely I would refer people to buy a Hyundai but I'm sure to make sure nobody I know goes to the Sherwood Park dealership so they dont have to go through these same issues. More
by Gremlin17
Employees Worked With
Shelley Dixon, Brad Slywka, Shaun Zarney
November 05, 2018
Service Department Great service!! Glen Roscoe, the Service Consultant, was extremely helpful and took the time to explain exactly what they would be doing to my Gen Great service!! Glen Roscoe, the Service Consultant, was extremely helpful and took the time to explain exactly what they would be doing to my Genesis. I appreciate Glen taking the time again, when the car was finished, to go over the bill, so I understood what all the different charges were! Glen has a friendly, patient attitude. Thank you Glen..... And it was a pleasure to receive Kendall, Shelley & Dale’s cheerful greetings too...... Marian S More
by Marian, Edmonton, AB
Employees Worked With
Shelley Dixon, Dale Charlet, Kendall McCafferty, Glen Roscoe
