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Sherwood Park Chevrolet

Sherwood Park, AB

4.3
1,119 Reviews
Sherwood Park Chevrolet has knowledgeable sales staff and highly trained technicians that are committed to making every experience you have with us fun, effortless, and financially advantageous. We are Camaro and Corvette specialists so if you've always dreamed of harnessing the power of one of these awesome machines, come in today to take a test cruise and find out what all the fuss is about!
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500 Premier Way

Sherwood Park, AB

T8H 0R5

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Showing 1,119 reviews

December 30, 2015

second lien I bought a 2015 Colorado but it was rear ended while parked and was a written off, simple insurance procedure but they ran into a problem that took ov More

by notahappybuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2 or 3 different people telling me they were a manager
Dec 29, 2015 -

Sherwood Park Chevrolet responded

Hi Darren, Thank you for taking the time to write your review. I am concerned to hear about your experience, and I am sorry you feel the dealership is responsible. However, if you would be willing I would like to clarify some details in order to get to the bottom of this matter as I take every customer concern very seriously. After doing some investigation on my end my Finance Director, Liane had indicated she was contacted by Megan at you insurance company regarding this lien on November 11th and had immediately contacted the bank and after waiting for them to finish their investigation they provided us with a letter of no interest on November 27th which was promptly forwarded to your insurance company. Can you please clarify as you had indicated this process took 2 months, and according to my finance department it looks like it is closer to 2 weeks and I would definitely like to now if that was not the case? Also, you mentioned that the dealership had a second lien on the vehicle which I am not aware of as I had thought the lien was from TD, not Sherwood Park Chevrolet, are there any outstanding liens remaining? I sincerely hope that this matter has finally been resolved to your satisfaction. If not, I would like to offer my assistance to see what else can be done to get you the resolution and customer service you deserve. Thanks, Scott Frost General Sales Manager

December 20, 2015

Chevy Malibu I had a wonderful experience with Jim, Tomas, and Chris from Sherwood Park Chev. They helped me out in my situation regarding my trade in and I am ver More

by ahsmachinist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Lastovka, Jim McEwen, Chris Durant
December 14, 2015

Buying a Suburban My family recently became owners of a 2015 Suburban. It is the most I've ever spent on a vehicle and a decision I made after a lot of back and forth i More

by Tofield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Wilson, Matt Nash
December 08, 2015

Silverado Buying Experience My buying experience with Chris Cotton was the best I have ever had! GO SEE HIM!! And Rana is great. She was very easy to deal with. SUCH an easy More

by Lorna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Cotton
December 04, 2015

Best Salesperson to do Business With Recently I just purchased the 2016 Chevrolet Equinox from Sherwood Park Chevrolet. This is my third Equinox's that I had been dealt with Jim & his man More

by Chee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Lastovka, Jim McEwen
December 04, 2015

Very Poor Customer Service I contacted Sherwood Park Chevrolet through their website to set up an appointment for some warranty work I needed done on my 2014 Trax and I received More

by Paw prints
Customer Service
Recommend Dealer
No
Employees Worked With
Wayne Focht
Dec 24, 2015 -

Sherwood Park Chevrolet responded

Hello, Firstly, I would like to thank you for taking the time to provide feedback and I am very sorry you had such a poor experience. As a dealer we pride ourselves on the level of customer service we provide so situations like this I find particularly disturbing. We did however review our records and have no appointment request showing.? This does unfortunately happen for a variety of reasons but one that seems to be the most common is out dealer website often gets confused with Sherwood Chevrolet in Saskatoon. I was just curious if this may have been the situation, and if not I would like to investigate further as I do not want this situation occurring again. Your assistance and feedback is greatly appreciated. Scott Frost General Sales Manager

November 27, 2015

Easy to do business After not so positive experience at another Chevrolet dealership, I went to Sherwood park chev to look at my options. Once there the guys were pleasan More

by Hampton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McEwen, Chris Durant
November 25, 2015

It all turned out great in the end :) We had some miscommunications. Things took a little longer than expected. But when Kim got back from her holiday, she straightened everything out and More

by Leanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rana Fayyad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberley Hebert, Cydney Rudd
November 18, 2015

Best Salesman I Have Ever Dealt With Already owed a 2014 Silverado for Sherwood Park Chev, Erik called to invite me to an off lot sale at the mall, and mention being able to get me in to More

by Shaun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Gadallah, Cody Williams
November 02, 2015

Very Amazing ! I Found a Corvette on Kijiji ,Contacted Jim McEwan about the Unit .From then on we Looked at a lot of different Cars ,Options ,and Pricing .Jim was ve More

by WK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas Lastovka, Jim McEwen, Derek Sloan
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