Sherwood Park Chevrolet
Sherwood Park, AB
Hours
Sales/Showroom
Monday 11:00 AM - 4:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Awesome. Had winter tires put on and had an oil change. also had the brakes looked at. Had winter tires put on and had an oil change. also had the brakes looked at. More
Excellent customer service, very thorough & great communication! I was able to get my truck fixed right away and get it back again in a very acceptable amount of time. Highly recommend the service te communication! I was able to get my truck fixed right away and get it back again in a very acceptable amount of time. Highly recommend the service team!! More
Dave and Vince were very helpful when purchasing the used truck. I would absolutely refer anyone I know looking for a vehicle to ask for Dave when purchasing a vehicle. Dave kept me informed as the truck was truck. I would absolutely refer anyone I know looking for a vehicle to ask for Dave when purchasing a vehicle. Dave kept me informed as the truck was going through the inspection and repair process before I bought the truck. More
Jennifer and Shawna helped address my concerns regarding our truck during the warranty installation of a heated steering wheel. The original work was done well and I was happy with the service. I do have our truck during the warranty installation of a heated steering wheel. The original work was done well and I was happy with the service. I do have a concern about the truck braking performance that has existed since new. In the end the issue was beyond their control, but they communicated what they could do and shared a GM contact to see if the problem could be resolved. The More
Went in for some mileage flushes, alignment and tire swap. Faith, who had her first day of work that day, got me all checked in and kept up with notifications through the day on the status. Everythi swap. Faith, who had her first day of work that day, got me all checked in and kept up with notifications through the day on the status. Everything seems to have been done on the vehicle as well as a minor repair and a rock chip repair in the windshield so now I don't have to go hunting for someplace different to do that. More
I’m extraordinarily disappointed. After dealing with who was easily the best sales person I have ever dealt with (Wayne) the vehicle that I purchased used, started showing signs of a After dealing with who was easily the best sales person I have ever dealt with (Wayne) the vehicle that I purchased used, started showing signs of a starting issue the day after I purchased it. The vehicle I purchased was a Ford they would still have been under warranty through Ford so it was sent to their dealership in the area to be looked at. The issue came back to be some thing. It was not warranty approved by Ford any longer so the conversation started with a Sherwood Park Chevrolet, in terms of having them deal with the issue. The issue was water leaking through the newly installed windshield into the BCM of the vehicle. GM said they’re willing to have the windshield seal replaced but they’re not willing to cover the damage that the faulty windshield seal created. I’ve asked to have a conversation with the service manager do you understand why that is the decision you come to as I do not agree with it. I was told the service manager would call me on Friday. It did not happen then I wasn’t sure if I would be able to speak with her on Monday and at around noon. I still hadn’t heard anything so I left a message. The voicemail says they will return your call within an hour on business days that also did not occur, I have now been told that I should maybe hear from her on Thursday. This has completely soured my experience dealing with a Sherwood Park Chevrolet as I stated at the beginning the salesman I dealt with was absolutely spectacular, but it appears as though once they have your money, then they will no longer supply anything that would rival quality service. More
Use to have top notch customer service, my last 2 Oil Changes/Service did not go well, Staff attitude was very poor, cold and short with me. When I asked questions regarding my vehicle, the reply was rud Changes/Service did not go well, Staff attitude was very poor, cold and short with me. When I asked questions regarding my vehicle, the reply was rude and short, and I was told to book it in if I want to find out my concern. I have had 2 bad experiences in the last 6 months at this dealership, and I have been a customer for the last 15 years. Time for me to find a new service center. More
Service has always been amazing. Staff are always friendly. They are conveniently located for easy maintenance. Staff are always friendly. They are conveniently located for easy maintenance. More
Quick, efficient friendly service department. I will return for my next required service. The staff was excellent. I will return for my next required service. The staff was excellent. More
Very good to deal with - very efficient! Sales person was awesome…,thanks for the great experience! Sales person was awesome…,thanks for the great experience! More