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Sherwood Park Chevrolet

Sherwood Park, AB

4.3
1,123 Reviews
Sherwood Park Chevrolet has knowledgeable sales staff and highly trained technicians that are committed to making every experience you have with us fun, effortless, and financially advantageous. We are Camaro and Corvette specialists so if you've always dreamed of harnessing the power of one of these awesome machines, come in today to take a test cruise and find out what all the fuss is about!
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500 Premier Way

Sherwood Park, AB

T8H 0R5

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Showing 1,123 reviews

September 18, 2014

AWFUL EXPERIENCE I wouldn't bring my vehicle back to this dealership even if the service was FREE. they had no knowledge, they did everything in their power to cover u More

by awfulservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Chris Hryniuk
Sep 18, 2014 -

Sherwood Park Chevrolet responded

Hi There, My name is Phil and I deal with any customer service issues that arise and I would love to find out more information regarding this situation and figure out what exactly happened? Is there an email or phone number I could reach you at? Thanks, Phil

Sep 18, 2014 -

awfulservice responded

To be perfectly honest with you, I have dealt with SO many of the people at your dealership I am exhausted re-explaining everything again and again. I have spoke with John, Shawna, Erik, Brent, Eric, Sheila, and countless other people. I have expressed my frustrations and my situation so many times I can barely remember in what order everything happened. I was hoping to get in contact with the owner so I could tell him my story. I have a letter written out with a timeline of almost everything that I went through. In the first month I drove my vehicle 8 times only. mostly it was back and forth from the dealership. I spent HOURS waiting for returned phone calls that I never got. waiting for incorrect answers. I needed to bring my vehicle to other repair shops because I cant trust the service I was provided. I feel completely cheated. I am just making sure that I do my part to make sure that NO ONE has an experience like I had. I have never gone through a car dealership before, afraid that I would get the stereotypical car salesmen experience.... and that is exactly what I experienced.

September 17, 2014

Perfect Experience My wife and I first went to the Sherwood Park Chevrolet to get some work done on our older car. The service was painless and they did a good job on th More

by trevor.elmhurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 15, 2014

A Bad Experience Turned Around! We visited Sherwood Park Chevrolet to gather information on pick-up trucks for an upcoming purchase. Having never bought any sort of truck before my b More

by katie.dooley.395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Greenbank
Sep 15, 2014 -

Sherwood Park Chevrolet responded

Hi Katie, First off, I apologize and am embarrassed at what took place, this is not how we want to be represented or treat our customers to say the least. It surprises me that Dan acted this way, if you look on dealerrater he is one of our top reviewed salesman. Having said that, this is far from acceptable and I will be meeting with him to discuss what happened. As embarrassed as I am for our store, I am glad you took the time to reach out and let us know what took place otherwise we wouldn't have the opportunity to make things right. Is there a number you can be reached at? I would love the opportunity to rectify things with you and personally help you with your shopping experience. Regards, Phil Pocklington Internet Director 780-893-5041

Sep 16, 2014 -

katie.dooley.395 responded

Hi Phil, Thanks for taking time to get back to us. Please feel free to contact my boyfriend, Bryant, as he is the one who the truck will be for. His number is 780-885-1540 and can be contacted after 5pm.

September 10, 2014

Amazing! Excellent service! Even arranged to pick me up at Edmonton airport and drive me to the dealership. Everyone's very knowledgable and friendly. I'm very More

by Wyattraymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liane Agnew
September 05, 2014

Amazing customer service I emailed the dealer looking for a 2014 Chevrolet Silverado and within an hour Logan had contacted me and got the ball started. He worked really hard More

by spf007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 31, 2014

buying a new car I felt very comfortable dealing with this dealer, right from my first encounter with Phil Valk, through to the closing of the deal. My dealing with P More

by Bill Fett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Gadallah
August 31, 2014

Positive purchase experience Phil was so very friendly and helpful. Have experienced great follow up service since the purchase from the dealership. Very impressed so far ... lov More

by kevin.morphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Liane Agnew
August 25, 2014

Nice Trucks Great Dealership I had them customize a new 3500 diesel and they did everything I asked for. Truck looks awesome. Service department does a great job More

by dbrown22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Greenbank
August 21, 2014

THE best experience i have ever had buying a vehicle I am so happy that i made a decision to drop in here and have never had such a great experience buying a vehicle before buying my truck at Sherwood Ch More

by Stuart m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 20, 2014

What purchasing a vehicle should be like The thing that most stood out was the lightning quick response when I had a question about some of the features on my vehicle, after I purchased it. I More

by Cleanup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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