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Shaganappi GM
Calgary, AB
400 Reviews
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Showing 400 reviews
February 14, 2019
Excellent . Mike Finnie was helpful and knowledgeable about the product. He treated me and my family like we were family. He listened to our needs about a veh . Mike Finnie was helpful and knowledgeable about the product. He treated me and my family like we were family. He listened to our needs about a vehicle and had our best interest at heart. I would highly recommend shaking at PGM and Mike anytime. More
by JDD
Employees Worked With
Jason Letch, Michael J Finnie
Helpful December 12, 2018
Amazing Experience! We just purchased our 2019 Terrain Denali from Matt Dunsire! After dealing with Matt we walked out of the dealership knowing we had made a purchase t We just purchased our 2019 Terrain Denali from Matt Dunsire! After dealing with Matt we walked out of the dealership knowing we had made a purchase that would bring great value to our needs. His knowledge and professionalism is second to none. Our buying experience was incredible and look forward to making another one with Matt in the future! More
by Smiley
Employees Worked With
Matt Dunsire
December 12, 2018
Maddy Matt was unbelievable at what he does! He was so professional and made buying a vehicle as a firstime buy so easy. I would recommend him to friends an Matt was unbelievable at what he does! He was so professional and made buying a vehicle as a firstime buy so easy. I would recommend him to friends and family for there vehicles needs! Matt is a superb salesman with great patience and verbal skills making the sale easy to understand More
by Msmiley
Employees Worked With
Steve Rayton, Matt Dunsire
December 07, 2018
Failed to stand behind their product and work. Terrible experience with the service department. On my 2015 GMC Sierra just over a year ago and approximately 18,000km ago they fixed a known issue wi Terrible experience with the service department. On my 2015 GMC Sierra just over a year ago and approximately 18,000km ago they fixed a known issue with the exhaust system on my vehicle (captured under a service bulletin). The exact same symptoms began again a few weeks ago so I booked it in to be repaired once again, I tried to make the appointment before my 3yr/60K Comprehensive warranty expired but no dates were available so I was forced to book an appointment 3 days after my Comprehensive warranty expired. A reasonable person wouldn't expect an exhaust system to be a part that fails after only 18,000km so I though for sure there'd be no issues with having this fixed properly once and for all and not at my expense. I was wrong and told I'd need to authorize $200/hr diagnostic time and then if they agreed that it was in fact the same part that failed previously they may cover a portion of the replacement part costs. A borderline insulting offer. I wish I could say this was the first time I've had a bad experience with the service department but it wasn't. More
by TomG
Employees Worked With
Robert Miller
December 06, 2018
My Last Car Purchase This was to be my last car purchase and I wanted to have a smaller vehicle. Wayne Ivan listened to my ideas and began by showing me both a smaller ve This was to be my last car purchase and I wanted to have a smaller vehicle. Wayne Ivan listened to my ideas and began by showing me both a smaller vehicle and a regular sized one. With his knowledge and explanations, I was able to make a happy decision which I hope will take me to the last of my driving days. Wayne has also followed up with calls to ensure my continued satisfaction which I appreciate. More
by Happy Old Lady
Employees Worked With
Wayne Ivan , Candice Kubek
November 28, 2018
New Corvette Purchase Wayne and the staff at Shaganappi very helpful. Had a good experience buying my dream car. Wayne and i went over the options, he was very helpful and Wayne and the staff at Shaganappi very helpful. Had a good experience buying my dream car. Wayne and i went over the options, he was very helpful and easy to deal with, More
by Corvette Crouse
Employees Worked With
Wayne Ivan , Debbie Kirkland, Jason Letch, Jordan Bey, Darryl Schroeder, Ken Horvath
November 16, 2018
New Silverado Purchase Pierre is a very knowledgeable salesman ,I told him the truck and the options I wanted and he found the truck.also the price was close to what I wante Pierre is a very knowledgeable salesman ,I told him the truck and the options I wanted and he found the truck.also the price was close to what I wanted to pay.Would recommended him to anyone .Thanks Pierre More
by Johnny2018
Employees Worked With
Pierre Joyal
November 15, 2018
Nice staff Ms Candice was so nice and helpful when I took my car to the dealership for its heater problem. She explained everything to me patiently and sent me b Ms Candice was so nice and helpful when I took my car to the dealership for its heater problem. She explained everything to me patiently and sent me back home by a cab. I loved the way she treated the customers. So respectful and nice! More
by Sahand
Employees Worked With
Candice Kubek
November 03, 2018
Quick and friendly service., made sure that we were looked after and that if we had any questions to ask. Also followed up with a phone call after purchasing. This is my service., made sure that we were looked after and that if we had any questions to ask. Also followed up with a phone call after purchasing. This is my third purchase from a dealership and the first time I received a call after buying. More
by Happy customer
Employees Worked With
Pierre Joyal
November 02, 2018
Very costly repairs This dealership"s service department only will perform repairs that are very costly and thus the most profitable. Not open to discussion of alternati This dealership"s service department only will perform repairs that are very costly and thus the most profitable. Not open to discussion of alternative methods of making repairs. Also very rude when challenged regarding cost of repairs. More
by carnut
Employees Worked With
Hailey Parsons
