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Shaganappi GM
Calgary, AB
400 Reviews
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February 23, 2019
2 hour wait for an oil change I had an appointment for 10:30 am for an oil change. He told me it would be an hour or so for the truck to be ready for the oil change. Come in an hou I had an appointment for 10:30 am for an oil change. He told me it would be an hour or so for the truck to be ready for the oil change. Come in an hour later to find out that my truck has not even been started on in the shop for the oil change. Due to this I had to cancel important appointments that I had through out the day. Also I had to ask another service consultant to see if my truck was done or not. More
by Monkey21
Employees Worked With
Nalen Christensen
Helpful February 22, 2019
Excellent Service , prices, and customer services recommendable!!! All the departments are excellent. Shaganappi GM, are the best option at the NW. Quick service and a , prices, and customer services recommendable!!! All the departments are excellent. Shaganappi GM, are the best option at the NW. Quick service and attention!!!! More
by Buzz
Employees Worked With
Doug Van Kampen , Jim Ayer , Wayne Ivan , Alicia Baer, Patrick White, Lyndon Grovet, Candice Kubek, Patrick Noack, Darryl Schroeder, Ken Horvath
February 22, 2019
Long drive for a great purchase We drove over 6 hours to pick up this vehicle. Mike Finnie was very helpful with this major purchase, and we appreciated doing mostly everything over We drove over 6 hours to pick up this vehicle. Mike Finnie was very helpful with this major purchase, and we appreciated doing mostly everything over the phone before we arrived. He showed us every detail in the vehicle, he also answered every question we had. Greatly appreciate all of his help. We also started out with Jason in financing who did an awesome job, followed up with Steve who got everything ready to sign. Thanks More
by KAnderson
Employees Worked With
Steve Rayton, Jason Letch, Michael J Finnie
February 21, 2019
Excellent service! Every time I take my truck to Shaganappi, I am blown away by the service I receive from Sara Barnes. Quick service that works with my schedule. Every time I take my truck to Shaganappi, I am blown away by the service I receive from Sara Barnes. Quick service that works with my schedule. More
by Silverao brad
Employees Worked With
Sara Barnes
February 21, 2019
Best service advisor Sara Barnes always goes above and beyond to find us the best deal on new tires. She is professional, knowledgeable and friendly. I have recommended he Sara Barnes always goes above and beyond to find us the best deal on new tires. She is professional, knowledgeable and friendly. I have recommended her to several friends More
by Frankie15
Employees Worked With
Sara Barnes
February 21, 2019
Excellent excellenct service from start to finish from Mike Finnie. Answered all the questions I had and showed me the vehicles that suited what I needed!! Amaz excellenct service from start to finish from Mike Finnie. Answered all the questions I had and showed me the vehicles that suited what I needed!! Amazing!!!! More
by Sabrina
Employees Worked With
Michael J Finnie
February 20, 2019
Friendly professional service every time! Prompt professional service with solid communication. Repairs done promptly on my extended warranty. Everything I need was done on the same day thanks Prompt professional service with solid communication. Repairs done promptly on my extended warranty. Everything I need was done on the same day thanks! Your team is great :) More
by DollyA
Employees Worked With
Patrick Noack
February 15, 2019
Incredibly Terrible Service I walked into the sales department three time over the past month and not once was I acknowledged. I wandered around and even sat in some vehicles - I I walked into the sales department three time over the past month and not once was I acknowledged. I wandered around and even sat in some vehicles - I would also like to mention that I was the ONLY person in the sales section until two men walked in, both of whom got service. What a shame, as I was looking at a 2019 GMC Denali. I have never been completely ignored at a dealership - this was by far the worst experience I have ever had while looking for a new vehicle. If I do purchase a General Motors product it will be from another dealer. I would never bring my vehicle to this dealer for service as I’m sure the service department has the same terrible standard of service. Unfortunately, my experience at Shaganappi has been had by many of my female friends, all of whom were looking to purchase a new vehicle. More
by YYC2LAX578
Employees Worked With
None
February 15, 2019
The customer service I received was amazing. Thank you! Mike was very helpful. He was able to answer any questions I had for him. I will definitely recommend my family and friends to go to him if they are l Mike was very helpful. He was able to answer any questions I had for him. I will definitely recommend my family and friends to go to him if they are looking for a vehicle. More
by Nicole
Employees Worked With
Michael J Finnie
February 15, 2019
Mike Finnie. Highly recommend Mike for all your vehicle purchases Mike is an awesome salesman to deal with. Couldn't ask for a better person to purchase our vehic Highly recommend Mike for all your vehicle purchases Mike is an awesome salesman to deal with. Couldn't ask for a better person to purchase our vehicle from. More
by Shifty
Employees Worked With
Michael J Finnie
