Scarborough Toyota

Stay away from their collision centre. STAY AWAY from their COLLISION CENTRE. We have taken our car few times there, spent thousands of dollars with a big deception; 1- Bad attitude and a STAY AWAY from their COLLISION CENTRE. We have taken our car few times there, spent thousands of dollars with a big deception; 1- Bad attitude and arrogance, 2- Two out of three experiences: Work was not done properly: a- The back of the Car and the trunk was painted with a different color! I have to take time off from my work to take the car again to be repainted; it is shameful as a Toyota dealer to put a different paint/color, and deliver it to the client. As if we didn’t realize the next day, they will not bother at all. In addition, we asked to keep for us a part that was replaced, they never did and they give us a run away!!! We gave the benefice of doubt and we let it go, Total bill was over $2k b- The Car was again taken to Toyota, with some light paint, and some other work; the car was not fixed properly from the first repair, we went back again, agreed on new parts needed to fix it as per their request; what a shame again they deliver the car as it was fixed, the soon as we check it, it was obvious that the work was not done properly. The car looks ugly now, and we were told by Toyota we did our best to fix it. This is unacceptable, shameful, dishonest and unprofessional. They charge a lot of money, they play games with the clients as they never informed us momentarily with the issues, and how they could fix them accordingly, but instead they delivered the car as work is accomplished, to our surprise we discovered the opposite. Why would you tell someone to buy extra part to fix the issue, the part was changed but the issue still there. Total bill about $2300! Facts: Although they are very expensive, we were under the impression that the Toyota Dealer will provide a great quality of work, but unfortunately, it was not the case in multiple occasions. Somehow you will be paying someone else expensive pension, and you will not get what you deserve. My advice, save yourself trouble, look for a garage who has good reputation and honest through your family and friends’ network, and give the job. You will get much better service, greater quality, a better deal with a big smile. This guys, got too much work, don’t care anymore about their clients, and are unfriendly. More

New car finance Thank you to both these gentlemen for their consistent excellence and personable attitudes towards us in our purchase of a new car. Happy we found thi Thank you to both these gentlemen for their consistent excellence and personable attitudes towards us in our purchase of a new car. Happy we found this location. More

New car lease Excellent professionals at Scarborough Toyota, Sergio, Ray and Rob. They gave us best deal for our new 2018 Camry and good value for our old Corolla. Excellent professionals at Scarborough Toyota, Sergio, Ray and Rob. They gave us best deal for our new 2018 Camry and good value for our old Corolla. Highly recommend them if you want to buy or lease a new car. More

Consistently honest, professional and friendly service I have had Toyota vehicles since 1987 thanks to several co-workers back then telling me they are the most reliable vehicles. My immediate and extende I have had Toyota vehicles since 1987 thanks to several co-workers back then telling me they are the most reliable vehicles. My immediate and extended family also drive Toyotas. I have been purchasing and servicing my Toyota vehicles at Scarborough Toyota since around 2004 and this has consistently been the best experience. Joseph and all the staff I have ever had the pleasure to deal with have been honest, polite, professional and thorough. There was a time over 20 years ago when friends referred me to an independent mechanic. I gave him a try and after 2 parts being replaced and the overheating issue still not fixed, the last part and cheapest part fixed the issue. Well I already wasted over $1000 before the proper and much cheaper fix corrected the issue. Prior to this attempt of trying an independent mechanic, my previous Toyota dealership always corrected issues the first time and needless to say, I never go to independent mechanics after this experience. Scarborough Toyota also corrects any issues the first time with great customer service. Thanks to Joseph Yung, Gord De Castro and the service technicians at Scarborough Toyota, I will remain a loyal customer. More

Excellent Service and Friendly Staff My mother recently purchased a used Nissan Sentra from Shermann Naval. She had some very specific wishes and needs and Shermann was very kind and he My mother recently purchased a used Nissan Sentra from Shermann Naval. She had some very specific wishes and needs and Shermann was very kind and helpful in finding the right vehicle. He was polite, friendly and knowledgeable. It was a pleasure to deal with him. More

Very friendly and helpful Shermann was very informative and knowledgeable when it came to helping us find a new car. He answered all our questions and was very quick on getting Shermann was very informative and knowledgeable when it came to helping us find a new car. He answered all our questions and was very quick on getting back to us. The process from looking at the cars to purchasing/financing was very smooth and easy. Shermann and Hassan was both so helpful and friendly. Best first experience and would definitely recommend. More

Excellent Customer Service I was impressed with Shermann’s professionalism, willingness to help and responsiveness to all of my questions and requests. His tireless efforts in t I was impressed with Shermann’s professionalism, willingness to help and responsiveness to all of my questions and requests. His tireless efforts in thoroughly explaining everything was greatly appreciated. He is very knowledgeable, attentive, informative and resourceful. He would go above and beyond to provide an excellent customer service; He even followed up with me a week or two after to ensure all was well with the car. I am so pleased with the outstanding service he provided. I thank Shermann and the rest of the team for making the purchase of my new RAV4 a very pleasant experience. I will definitely recommend him to family and friends. More