Scarboro Subaru

Second time around I purchased my second Forester from Scarboro Subaru - after 12 years of reliable driving of the first car. Both times I dealt with Jose. I purposely s I purchased my second Forester from Scarboro Subaru - after 12 years of reliable driving of the first car. Both times I dealt with Jose. I purposely sought him out as I had been completely satisfied with the first purchase. A very positive experience. More

Winter tire changeover We came to have our winter tires put on. Although they called us to arrange the appt when we arrived we were informed there would be a long wait as th We came to have our winter tires put on. Although they called us to arrange the appt when we arrived we were informed there would be a long wait as the tires were not put in the rims yet. We were disappointed in the wait but it was handled very well and to our complete satisfaction. More

A Great Experience! I would gladly recommend Scarboro Subaru to my friends and family. I had previously bought a brand new Subaru Crosstrek at another dealer a few years I would gladly recommend Scarboro Subaru to my friends and family. I had previously bought a brand new Subaru Crosstrek at another dealer a few years ago and after we had agreed to the price, this other dealer tried to upsell me on every possible thing I didn't need. I also ended up spending a lot of my precious time in the process. I felt no pressure to buy anything extra at Scarboro Subaru. They answered all my questions and all the staff were friendly and helpful. I also felt that the asking price on the used 2016 I purchased at Scarboro Subaru was better than I had seen elsewhere. I plan on going back to Scarboro Subaru when I am ready for my next Subaru! More

First Class Subaru Dealer After doing extensive research and receiving glowing recommendations from colleagues I decided to purchase my vehicle from Scarboro Subaru. Right from After doing extensive research and receiving glowing recommendations from colleagues I decided to purchase my vehicle from Scarboro Subaru. Right from the time I stepped in the door until I picked up my new vehicle my shopping experience was excellent. The saleperson that assisted me was Stone Hu. He provided me with exceptional and knowledeable service. He knows his Subaru products well. He was honest, patient and answered all my questions about the vehicle I was interested in purchasing. I never once felt pressured. Equally impressive to me was the after sale service provided to me by Kareem Dindyal, Director of After Sale Operations. He went above and beyond to ensure my experience at this dealership was a positive one. Sal Gennuso was also friendly and helpful to me. These guys reflect integrity and professionalism in everything they do. I would highly recommend this dealership and Stone to anyone interested in purchasing a Subaru vehicle. More

Direct and Polit The dealer is very knowledgeable, and friendly. I signed the deal on my second visit. Very smooth transaction and efficient. However, the showroo The dealer is very knowledgeable, and friendly. I signed the deal on my second visit. Very smooth transaction and efficient. However, the showroom is little compact. Definitely recommended! More

Great car buying experience! We had a referral to another location, but decided to try this dealership first, in part based on the reviews on this site. We were introduced to the We had a referral to another location, but decided to try this dealership first, in part based on the reviews on this site. We were introduced to the Sales Person via the General Manager. Stone did a very good job answering our questions, comparing the various purchase/lease options, explaining the benefits of the different programs and getting to the final numbers quickly without the 'historical back and forth' that many of us dislike. Stone made the entire experience pleasant, was never pushy and was professional throughout; from the first meeting, working with the business manager, reviewing the best options when the shipment from Subaru went into the next month, answering follow on questions via email and finally on signing and delivery. The entire process went as expected with no surprises - other than some pleasant ones due to this sales professional's experience! Well done Stone, John and Guy! More

Great experience for shopping with Stone I leased Outback from Scar Subaru 3 years ago. That's the first time I met Stone. Two days ago I bought my Forester from him again. He is the best dea I leased Outback from Scar Subaru 3 years ago. That's the first time I met Stone. Two days ago I bought my Forester from him again. He is the best dealer I met. More

Excellent to deal with I would highly recommend Scarboro Subaru to anyone looking for a Subaru. Jose Ferradas-Gil was excellent to deal with. I first spoke with Jose over I would highly recommend Scarboro Subaru to anyone looking for a Subaru. Jose Ferradas-Gil was excellent to deal with. I first spoke with Jose over the phone (I called and asked to speak with a salesperson and he took my call), then a couple of days later met him at the dealership where he was very polite, informative, and knowledgeable about the models we looking at. When I went back for a second visit with my wife a few days later he was equally as pleasant as my first visit. We could not reach a deal at that time, however Jose phoned me to make an offer I could not say no too. He knew our budget and made the deal work to keep us within our spending limit. I am sure management helped him get to the price that worked for us and them. We purchased a car from Scarboro Subaru because of all this. When I picked up the car Jose took the time needed to explain all the features , answer all my questions, and did not rush me away. He made us feel like he and the dealership wanted us as a customer. I should add that I went to the service department and spoke with an advisor about our new car and although I did not get his name, he was very friendly and helpful as well. More

Positive and Pleasant Car Purchase Experience This is our first time purchasing a new car from Scarboro Subaru. Our experience from day one to car delivery day has been very pleasant and comfortab This is our first time purchasing a new car from Scarboro Subaru. Our experience from day one to car delivery day has been very pleasant and comfortable. Stone Hu was our sales representative. He listened carefully to questions and communicated his responses clearly and knowledgeably. He is very patient and respected our choice without rushing us into a quick decision. He is also very friendly and attentive to customer's needs and requests. All necessary follow-up communication was efficient. We feel very happy with our purchase of a new Subaru, convinced that all communications and transactions were very honest and fair. We also dealt with John Manis in our purchase of extra warranty for our car. Again the experience was a very pleasant one. We find the process to be very precise and efficient, without unnecessary overselling. Overall, our experience with Scaboro Subaru is an super excellent one. We have been to other dealerships and was not very impressed with either the indifference or over-aggressive sales tactics of sales staff. Scaboro Subaru has just the right touch. Great coffee too!!!! More

A pleasant shopping experience Buying a new car is not something one does daily. In addition, I was looking at a different manufacturer for the first time. Alex is courteous, not pu Buying a new car is not something one does daily. In addition, I was looking at a different manufacturer for the first time. Alex is courteous, not pushy, very knowledgeable and helpful. His demeanor certainly helps my purchasing decision, and makes the whole experience enjoyable. More