Ron Hodgson Chevrolet Buick GMC

Was in last night to look at a new truck, told the sales guy and the manager I would call in the morning to pay my deposit. Called the salesman twice and texted him once he called me back at the end of th guy and the manager I would call in the morning to pay my deposit. Called the salesman twice and texted him once he called me back at the end of the day to say he just took a deposit on the truck and told me he'd let me know when another one comes in. Will never deal with this dealership again! More

I recently bought a new 2022 tahoe. Drove it off the lot and there was a vibration when driving fast. Called the dealership and they said bring it in. They balanced the tires and it sti Drove it off the lot and there was a vibration when driving fast. Called the dealership and they said bring it in. They balanced the tires and it still had the vibration. I took it back and they balanced the tires again, still did not fix the vibration. I took it back and said the vehicle is still shaking when it is driven at highway speeds. They said they did a road force test and tires were all within spec so can’t be a vibration. I take the mechanic out for a drive, he feels the vibration. Looks into into it and he informed me the test was never completed. I was lied to by Andrew in service. I eventually get the road force test done and one tire is out of spec (explaining the vibration). Andrew says it’s not covered even tho it’s been in 4 times, first of which was 4 days after buying brand new vehicle. Tires only have 2,000 km on them. Very unhappy with the service department and how they have treated me. Will tell everyone I know to never use this dealership. More

I had the BEST experience meeting and working with Randy Achty! I will for sure recommend him to my friends and would 100% deal with him in the future with my next vehicle. Randy is just a great person th Achty! I will for sure recommend him to my friends and would 100% deal with him in the future with my next vehicle. Randy is just a great person that listens and is a very honest individual who cares about his CLIENTS! He took the time to help me when he knew it was a very stressful time for me purchasing a 2nd hand vehicle. Thanks again Randy! Syndee More

Worst dealership ever once you drive you vehicle off the lot they don’t care about it or you and as for Craig the sales manager very unprofessional and doesn’t keep him word lot they don’t care about it or you and as for Craig the sales manager very unprofessional and doesn’t keep him word More

We had the best experience buying a truck here. We were so impressed with them we took our son there 2 days later to buy a truck. Hats off too Allen and his staff for everything We were so impressed with them we took our son there 2 days later to buy a truck. Hats off too Allen and his staff for everything More

After visiting other dealerships, we purchased from this dealership. Mikko and Allan treated us very fairly and were available for any questions after the sale as well. I would highly recommend this dealer dealership. Mikko and Allan treated us very fairly and were available for any questions after the sale as well. I would highly recommend this dealership. More

This is the second vehicle we have purchased through Mikko Molas at Ron Hodgson. You are greeted by friendly people the moment you enter the doors. There is no pressure to purchase a vehicle only peop Mikko Molas at Ron Hodgson. You are greeted by friendly people the moment you enter the doors. There is no pressure to purchase a vehicle only people willing to help. Mikko does the best he can do to help with your sale and your needs. Mikko made sure he went through all of the options on my new vehicle to ensure I new how everything worked and ensured everything was set up for me. Both Mikes in finance are fantastic. Al Demers, the sales manager, was wonderful, asked for our input on the service department and wants to ensure an exceptional experience and helped us with negotiating the sale of our vehicle and new vehicle purchase. The parts department has been fantastic with parts orders and was very reasonably priced on the things we ordered. We have purchased other vehicles from other dealerships in the past but have never had the same wonderful experience we have had from Ron Hodgson. If you want to enjoy purchasing your next vehicle and get the best treatment and all of your concerns addressed I would highly recommend Mikko in sales and the parts and service department for all of your needs. All of their staff have gone over and above for us which we find exceptional. Thank you again Ron Hodgson Chevrolet! More

Worst customer service! Bought our Enclave from them in 2018, every problem that we had, we took it there to be fixed. Last week my interior electrical went, took it in on F Bought our Enclave from them in 2018, every problem that we had, we took it there to be fixed. Last week my interior electrical went, took it in on Friday. They found the problem, a screw was found in my hvac hose. Originally was offered 1 hr diagnosis time taken off our bill. Why offer to take anything off our bill? Because they knew they were responsible for the screw from a previous fix for a similar problem. We spoke with Shawn, the service manager, who informed us he remembers working on my vehicle in 2019 for the similar problem. He contradicted himself and back pedaled the whole conversation, and didn't want to 'point fingers.' Stating it would have been impossible that they left the screw in there, although they are the only ones to ever work on my car. He further stated that it must've been there from the manufacture. But again contradicted himself as he stated if he left it in there in 2019, I would have experienced water in the interior soon after that, wouldn't that have happened if it was in there since it was manufactured then? When asked for the service to be taken care of as it was a problem that occurred to negligence on their end, Shawn responded he can't do that, as he needs to pay the mechanics. Ok Shawn, I love going to work to pay your employees to fix YOUR mistakes. NEVER WILL WE TAKE OUR VEHICLES THERE AGAIN OR PURCHASE FROM THIS DEALERSHIP AGAIN!!!! WORST CUSTOMER SERVICE!!!! More

Traded my truck in. Everything was great until they never paid off my old truck. It’s been a month. Called and they said they would do it right away and send me a email Everything was great until they never paid off my old truck. It’s been a month. Called and they said they would do it right away and send me a email confirmation. Nothing. Pretty shady stuff going on here. They owe me 55k More

Ron Hodgsons service department is outstanding. From detail to oil change to repairs/upgrades. There trustworthy, friendly staff got my vehicle covered. Thanks!! detail to oil change to repairs/upgrades. There trustworthy, friendly staff got my vehicle covered. Thanks!! More