Ron Hodgson Chevrolet Buick GMC

Worst customer service! Bought our Enclave from them in 2018, every problem that we had, we took it there to be fixed. Last week my interior electrical went, took it in on F Bought our Enclave from them in 2018, every problem that we had, we took it there to be fixed. Last week my interior electrical went, took it in on Friday. They found the problem, a screw was found in my hvac hose. Originally was offered 1 hr diagnosis time taken off our bill. Why offer to take anything off our bill? Because they knew they were responsible for the screw from a previous fix for a similar problem. We spoke with Shawn, the service manager, who informed us he remembers working on my vehicle in 2019 for the similar problem. He contradicted himself and back pedaled the whole conversation, and didn't want to 'point fingers.' Stating it would have been impossible that they left the screw in there, although they are the only ones to ever work on my car. He further stated that it must've been there from the manufacture. But again contradicted himself as he stated if he left it in there in 2019, I would have experienced water in the interior soon after that, wouldn't that have happened if it was in there since it was manufactured then? When asked for the service to be taken care of as it was a problem that occurred to negligence on their end, Shawn responded he can't do that, as he needs to pay the mechanics. Ok Shawn, I love going to work to pay your employees to fix YOUR mistakes. NEVER WILL WE TAKE OUR VEHICLES THERE AGAIN OR PURCHASE FROM THIS DEALERSHIP AGAIN!!!! WORST CUSTOMER SERVICE!!!! More

Traded my truck in. Everything was great until they never paid off my old truck. It’s been a month. Called and they said they would do it right away and send me a email Everything was great until they never paid off my old truck. It’s been a month. Called and they said they would do it right away and send me a email confirmation. Nothing. Pretty shady stuff going on here. They owe me 55k More

Ron Hodgsons service department is outstanding. From detail to oil change to repairs/upgrades. There trustworthy, friendly staff got my vehicle covered. Thanks!! detail to oil change to repairs/upgrades. There trustworthy, friendly staff got my vehicle covered. Thanks!! More

The staff at Ron hogdson go way above Beyond. Absolutely Awesome! Hands down the best service team around. Awesome! Hands down the best service team around. More

Have purchased a truck here before. Service was good when you are spending 75K. Took my wife here when her current suv needed replaced. We arrived at the end of a long day of vehicle shopping about 20 minute you are spending 75K. Took my wife here when her current suv needed replaced. We arrived at the end of a long day of vehicle shopping about 20 minutes before closing. The salesman was not busy and sat us at his desk. He was nervously glancing around and splashed some vehicle options on the table I front of us. After 5 minutes of distracted questioning the salesman told us to come back tomorrow because they are closing soon. Literally 10 minutes to close. I get that the process takes some time to complete but this sad dribble of effort was embarrassing. The next day we drove to an alternate dealership. Not impressed Ron, again. Perhaps it’s time to reassess. More

What a wonderful dealership. Have always been treated with the utmost respect and best customer service. I feel comfortable knowing both my vehicles are in good hands. with the utmost respect and best customer service. I feel comfortable knowing both my vehicles are in good hands. More

Just bought a truck out of province although Randy was good and honest to deal with James his manager was rude. Basically we have your $ so too bad attitude. Paid full price and then an extra $2000 for re good and honest to deal with James his manager was rude. Basically we have your $ so too bad attitude. Paid full price and then an extra $2000 for repairs including a park brake that past safety and never should have. Not too impressed. More

I thought only the sales person was bad, but the sales manager is even worse and rude! Not reliable and arrogant people. Avoid! There is a concern about how they operate and they will push what ever they manager is even worse and rude! Not reliable and arrogant people. Avoid! There is a concern about how they operate and they will push what ever they have to the customers. Paid deposit for "securing the SUV" and they seemed to resell the SUV and told me to take one lower in specifications! very disappointed as someone recommended them! More

I can’t say enough about the professionalism and outstanding service of Randy Achty over the past year for his dedication to ensure I found just the right vehicle (2021 Terrain). He was always there outstanding service of Randy Achty over the past year for his dedication to ensure I found just the right vehicle (2021 Terrain). He was always there to advise me of great opportunities and to always answer my many questions and most importantly ensuring I was fully satisfied with my decision. I also must acknowledge Mike Yassine, who’s professionalism and financial understanding took the time and patience to put us at easy and ensure we understood all the financial aspects of our purchase. Thank you Ron Hodgson for a great experience 👍👍👍 More

I’ve been sitting in the service bay for 15 mins with two customers ahead of me and with no one at the service bay helping no one. Feels like they’re ignoring their customers! all I want is an oil change customers ahead of me and with no one at the service bay helping no one. Feels like they’re ignoring their customers! all I want is an oil change and the “express service” for oil changes is a joke! Why have an express bay when you don’t service express oil changes and you need appointments? More