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Ron Hodgson Chevrolet Buick GMC

St. Albert, AB

3.7
698 Reviews

5 Galarneau Place

St. Albert, AB

T8N 2Y3

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Showing 698 reviews

March 26, 2013

Purchased car because of salesman, very great service. Made me feel comfortable and at ease. I haven't had any issues with my vehicle since I bought it, and I would go back in a heartbeat. More

by GigSollo1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McCormick, Bob McCormick
Apr 03, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

Thank you for taking the time to let us know how your experience was with Bob. He has a very loyal following that he has built over the years and takes great pride in serving each and everyone as a friend. We are very lucky to have him at Ron Hodgsons.

March 26, 2013

I have been a customer of Ron Hodgson's for a number of years and have bought several vehicles from them. I always do my homework when I make large purchases and my vehicle purchases are no exception. More

by Buick81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McCormick, Bob McCormick
Apr 08, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

Thank you very much for the glowing reccomendation for Bob. He is a peasure to work with and his customers absolutely love him.

March 19, 2013

Dean was very friendly willing to take me on test drives of vehicles that I was interested in. He was very quickk in trying too get the answers to the questions i had..Al was very friendly as well and he More

by mandymouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Sowden, Dean Sowden
Apr 08, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

Thanks for taking the time to let us know how we did. I'm glad we were able to fix the issue quickly without much hassle to you. Dean is the KING of HUGGERS. Thanks Mandy

March 18, 2013

Just a quick note to say thank you to the salesmen at the used car department. They made buying a car a great experience. Not only were they friendly, they genuinely had our best interest at heart. I would d More

by magstar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob, Allan Demers
Apr 08, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

Thank you for the terrific review. We rely hugely on customer satisfaction being the key to our success.

March 17, 2013

Dealing with Todd on my new vehicle was all things positive and none negative. He helped me find a truck that suited my family's needs in terms of space, fuel efficiency and price. Todd was vastly wel More

by russdrury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Schindelka
Apr 05, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

Thanks for the great review. Todd has been with us for a while and is the only guy we know that GOOGLE calls when someone has a question about vehicles. He prides himself on knowing the product and how it fits with the consumers needs. I wouldn't mind if he won the lottery. We have a staff lotto fund that would make us all millionaires! Enjoy your truck. Regards, Allan Demers Pre owned sales manager 780 418 6560

October 29, 2012

I hate buying vehicles. It completely stresses me out. So I was looking for a Platinum Escalade with no more than 50,000km on it. I found one at RH online. I went to their website and up popped a chat b More

by Ravonar
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd & Barry (Coach)
Apr 05, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

Thank you very much for taking the time to let us know we met your expectations. Its not hard to deliver great service when you genuinely care about the customer. We employ professional people "NOT" Professional sales people. Regards, Allan Demers Pre owned sales manager 780 418 6560

March 21, 2012

I bought a $50.000 car last year and the hole experance was not good. Bad salesman. Bad deal. Dirty car when picked up. Wait for this wait for that. And I have been waiting 5 months for a key I orderd and More

by Suckit
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Would have to look back
Apr 05, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

I would like an opportunity to chat with you concerning this issue. Our goal is 100% complete customer satisfaction, obviously we missed it here. Give me an opportunity to put a smile back on your face. I look forward to hearing from you. Regards, Allan Demers Pre owned sales manager 780 418 6560

December 31, 2011

I had been waiting to purchase a vehicle that had been loaned out to a charitable organization. John K. Phoned to say it was returned and I could see it the next day. When I got there, they had already More

by NJMtap
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John K, Manager Barry
Apr 05, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

Although this occurred prior to my arrival. I would like to offer my sincerest apology. I have been managing the pre owned department for just over a year now and I can assure you that customer satisfaction is our number one priority. Ron Hodgson supports many charitable organizations and in this specific instance it was given to the Christmas Bureau to deliver presents etc... I would encourage you to call me in the hopes I may have an opportunity to right the wrong. Regards, Allan Demers Pre owned sales manager 780 418 6560

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