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Richmond Subaru

Richmond, BC

2.8
572 Reviews

3511 Number 3 Rd

Richmond, BC

V6X 2B8

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572 Reviews of Richmond Subaru

August 27, 2016

OK, Nothing Special I purchased a new 2017 Subaru Forester in August 2016. The process was lengthy, taking over 6 hours. The salesperson's initial offer was higher than More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robby, Fraser Young, Robin Soon
Aug 28, 2016 -

Richmond Subaru responded

Thank you for taking the time to give us some feedback on your recent experience at Richmond Subaru. We appreciate all comments and are always striving to better our business. My name is Dan and I am the General Manager of Richmond Subaru. I would like to take this opportunity to discuss any issues you may have had with our dealership and invite you back in so I can personally look after your vehicle needs. Please call me at 604-273-0333 or email at Dand@richmondsubaru.com and we can discuss your comments further. I look forward to hearing from you

August 25, 2016

Great service We were looking for our first brand new car and Robin made it a great experience. He was very patient, helpful and tried his best to get a good deal More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Muchowski, Robin Soon
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

August 23, 2016

New Car Purchase The dealership was efficient and fair during the negotiation process. They met my buying needs with a competitive price that other dealerships could n More

by Impreza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Muchowski, Heinrich (Heinz) Zahn, Dicken Lau
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

August 15, 2016

One great team! I new just what I wanted when I first stepped onto the Subaru lot in Richmond, having done my homework on the W R X I purchased, starting and ending More

by kellymcguire
Recommend Dealer
Yes
Employees Worked With
Jason Muchowski, Fraser Young, Dicken Lau, Robin Soon
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

August 14, 2016

Richmond Subaru is the only dealership for me!!! Thank you for all of your support and help with the whole process. Throughout our experience, we felt like ALL our needs and wants were heard and ulti More

by Tho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heinrich (Heinz) Zahn
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru Crosstrek and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

August 14, 2016

Great first time car buying experience I had a great experience at Richmond Subaru. I would like to give a big thanks to Robin and all the staff that contributed to the purchase of my vehic More

by Devesh_Singh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Muchowski, Robin Soon
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru BRZ and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

August 12, 2016

Responsive and they will find the car you want. I'm Happy. I had a good experience with Richmond Subaru. I called them directly after having trouble finding the vehicle I wanted at other dealerships. I was sur More

by A.L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Huang, Fraser Young
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

August 02, 2016

Great overall experience and excellent service I was very happy with the low pressure and excellent service from Ben. We received a lot of support and after 2 separate test drives and a painless More

by MZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Clapperton, Fraser Young, Ben De Jesus
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

August 02, 2016

First Buy Salesman was friendly and nice. Good review for the manager named Dicken, very accomodating and good to deal with. Thanks for helping me choos More

by PJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Harbour, Fraser Young, Dicken Lau
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

August 02, 2016

Very patient sales consultant!! Edwin was excellent in helping my friends to select their new vehicle. He was very patient with them, spending over 5 hours helping them make their d More

by s.hunt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Slater
Jan 18, 2018 -

Richmond Subaru responded

Thank you very much for the great review and kind comments. Please let us know if there is anything else we can do for you or your family regarding your vehicle needs. We hope that you are enjoying your Subaru and look forward to seeing you in service. From our entire team. Welcome to the Richmond Subaru Family!

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