Richmond Subaru

Effective Car Experience with Ben After having visited other dealerships Ben showed a quick response onto finding what I needed for my hunt in my car. I had the ideal plan of what I wa After having visited other dealerships Ben showed a quick response onto finding what I needed for my hunt in my car. I had the ideal plan of what I was going into, that said, Ben was able to clear any misconceptions I had as this was my first time getting a car. The experience was very friendly and he kept up to date with any questions or concerns that I had. More

Exceptional service with Robin Everyone knows the roller coaster ride when it comes to purchasing a car. Some dealerships gives you the run around, up and down and you end up not ge Everyone knows the roller coaster ride when it comes to purchasing a car. Some dealerships gives you the run around, up and down and you end up not getting the car you want for the price you want it. If you've ever been in that situation before, give Robin a chance to give you a hassle free experience. Very happy with our purchase at the price we want and glad we read other reviews before we shop. When we got here we were helped right away. Robin was so helpful and knowledgeable that the process was very smooth! He used his knowledge about cars and what I told him about me to find the perfect match. He also helped us find one that we could afford. Even after we already bought the car he shared his knowledge of financing, insurance, to make sure we don't get cheated. He gave us the best deal of all of the places we found, and we honestly felt he had my best interest at hand! I've been driving my car for a month now, and I love it! Robin has been following up with me and making sure everything is alright. He is the kindest car salesman I have ever met and also the guy in charge of the dealership was kind and easy to deal with. They really do care about their customers and I recommend visiting this place to anyone that is looking to buy a car! Big thank you to Robin again for being the most helpful product specialist. More

Amazing First Car Experience with Brandon! After searching five dealerships to find the perfect car including a different Subaru location only to be given poor service by all, I was about to gi After searching five dealerships to find the perfect car including a different Subaru location only to be given poor service by all, I was about to give up when I decided to try Richmond Subaru. Let me say that the service that I received was here from Brandon was absolutely outstanding. From the moment I walked in, I was greeted by Brandon who was dedicated in helping me find exactly what I was looking for. I told him that I already has visited other dealerships prior to my visit at Richmond Subaru with no luck and rest assured, he told me he would find the right car for me. After telling him exactly what I was looking for which was the perfect size SUV or sedan, Brandon showed me plenty of options to see what fit my taste. I ended up test driving both a Subaru Forester and a WRX and ended up falling in love with both. Brandon was extremely patient in showing me all the benefits of each car, and taking me on the best test drive route to get a feel for the differences in both cars. I was glad that Brandon managed to find me the perfect car for me with the best service I could ask for. I ended up walking away the same day with a brand new 2016 Forester and couldn't be any more happier. I was given the best deal by Richmond Subaru that I had been offered out of all five dealerships I had visited earlier. To top it off, the great service did not stop there. Following my purchase, Brandon followed up with me to make sure that I was enjoying everything about the new car. The added bonus in Richmond Subaru's additional services that Brandon had told me about including a free car washing service, airport service, and their dedication in servicing any problems that may arise in the future really assured my decision in picking the best dealership. Definitely would buy from here again, and recommend highly to friends and family, 10/10 service. More

Customer service Robin from the very beginning showed great customer service. He sent text and email information, was considerate of my time and very knowledgeable. He Robin from the very beginning showed great customer service. He sent text and email information, was considerate of my time and very knowledgeable. He treated me with respect. More

Customer Service I was very happy to deal with Robin, I did not feel pressured and he worked very hard to get the deal done. He followed up to make sure I was happy an I was very happy to deal with Robin, I did not feel pressured and he worked very hard to get the deal done. He followed up to make sure I was happy and to see if I had any questions. More

Courteous, prompt, and professional. Robin did an excellent job of catering to my specific purchase needs throughout the process. This included, tracking down precisely the vehicle I desi Robin did an excellent job of catering to my specific purchase needs throughout the process. This included, tracking down precisely the vehicle I desired (model, colour, package), arranging my desired finance rate, and contacting me in a timely manner when my purchase needs could be met. More

Customer focused sales team We had a very positive experience at Richmond Subaru without the feeling of pressure and typical car salesman attitude (which we got plenty of elsewhe We had a very positive experience at Richmond Subaru without the feeling of pressure and typical car salesman attitude (which we got plenty of elsewhere). Robin treated us kindly and with fairness throughout our whole car buying experience. It was a pretty quick and painless process, which honestly we didn't expect. Would not hesitate to recommend to others. More

Easy car buying with Robin Love how friendly, accommodating and knowledgeable Robin was with us! Next time we are ready to buy an SUV, we'll definitely contact him again. Love how friendly, accommodating and knowledgeable Robin was with us! Next time we are ready to buy an SUV, we'll definitely contact him again. More

Got our subaru We went to richmond subaru and found what we are looking for. The car came faster than we expected and we got all we were promised. Robin was very hel We went to richmond subaru and found what we are looking for. The car came faster than we expected and we got all we were promised. Robin was very helpful and helped us find the car colour we wanted More

Best service Buying a new car is a big deal. And no matter how excited one can be, taking on such a commitment can be very daunting. I had the privilege of worki Buying a new car is a big deal. And no matter how excited one can be, taking on such a commitment can be very daunting. I had the privilege of working with such an honest salesman named ROBIN SOON. He was so polite and patient with me from the get-go. From the first email to the last, he really worked hard to make sure I got the perfect car that suited all of my needs! I was my first time buying a brand new Subaru and was very nervous about purchasing a vehicle but he worked with me throughout the process with a smile and made my experience awesome! I originally had the intention of buying a bigger car but none of the cars had fitted in my needs. Robin made sure to ask plenty of questions about what I wanted and needed out of my vehicle. I then realized that the WRX was the perfect fit for me! We were in contact going back and forth for about a week . Nobody could provide the same service Robin did. High in product knowledge and very respectful of my time and situation. Not only did he give me the best price possible, but I also worked with the best salesman ever! I am as happy as could be in my WRX. I have ready referred one of my best friends to him. I am extremely satisfied with experience. More