Richmond Hill Toyota

Oil change I had booked an appointment but had to wait longer than expected because other "walk ins" were squeezed in ahead of me. Why both making an appointme I had booked an appointment but had to wait longer than expected because other "walk ins" were squeezed in ahead of me. Why both making an appointment? Other than that service was good. More

Great Emplyees Base of what I've observed during my visit this guy is very patient& he explain everything that he need to be done on my vehicle...& for he deserved Base of what I've observed during my visit this guy is very patient& he explain everything that he need to be done on my vehicle...& for he deserved to have a good rating 😊😊😊😊 More

Expensive Very thorough explanation of my cars issue. Very expensive repair however I was kept informed on how long it would take and when to expect it reading Very thorough explanation of my cars issue. Very expensive repair however I was kept informed on how long it would take and when to expect it reading Car wash a real bonus. More

Sales try to sell more When I did the oil change, the sales told me if not do a full service, the warranty will not working. It's scare me. When I did the oil change, the sales told me if not do a full service, the warranty will not working. It's scare me. More

redemption Mr.Singh (cs manager) and O'Neill made the experience great and Toyota Richmond Hill redeemed itself from all the issues i have had in the past. Thank Mr.Singh (cs manager) and O'Neill made the experience great and Toyota Richmond Hill redeemed itself from all the issues i have had in the past. Thank you. More

Toyota dealership, RaVa 4 vehicle I find the service at Toyota is excellent, very friendly customers service, while waiting for vehicle one could have a cup of tea/coffee or finger nai I find the service at Toyota is excellent, very friendly customers service, while waiting for vehicle one could have a cup of tea/coffee or finger nails done FREE of charge. If customer don't care to sit around a courtesy vehicle is there to drop one home and to pick one back up and a drive back to Toyota to get one's vehicle. I will recommend Toyota any day to others. Only thing I find is the parts for vehicle repairs is too expensive, price should be a bit lower if Toyota wants to keep their customers happy or they will lose them to other service centers and they should always have SENIORS DISCOUNT TO KEEP THEIR VALUED CUSTOMERS happy! More

Recall on rav4 Everything was done in 1/2 time from what I was expecting and told. The staff as very friendly and helpful answer all my questions. Everything was done in 1/2 time from what I was expecting and told. The staff as very friendly and helpful answer all my questions. More

Service is good It was a trade-in of my nearly end of term lease, purchasing a new Hybrid RAV4. The car was nice, the salesperson answered my questions as I expected It was a trade-in of my nearly end of term lease, purchasing a new Hybrid RAV4. The car was nice, the salesperson answered my questions as I expected. More

Service review Didn't like the online booking system; no immediate confirmation that request was sent. At the dealership, only informed after asking because I arrive Didn't like the online booking system; no immediate confirmation that request was sent. At the dealership, only informed after asking because I arrived early that appointment wasn't needed. Service upon arrival was fine, people all reasonably friendly and attentive, waiting area comfortable. More

Very impressive I took my Takoma into the dealership to get an engine light alert checked out. I was very impressed with the overall look of the dealership. And it I took my Takoma into the dealership to get an engine light alert checked out. I was very impressed with the overall look of the dealership. And it was beyond clean. The staff that I dealt with were very knowledgeable and very friendly. Unfortunately there were more problems with the truck than I expected to find. So I spent more time and money in getting it serviced properly than I would have liked. There is more to be done but I will have to let it wait until I have the funds to take care of the rest, so I will be back to this dealership. While waiting for an estimate on the cost of repairs on my third trip in, I wandered inside the building and found the snack bar, that was unusual, all I previously found in some places had been very poor assortment of things from a vending machine. More