Richmond Hill Toyota

Had to lease a new rav 4 and it was painless. :) Everyone was attentive to my needs. When a new vehicle lease was a bit above my budget it was brought to my attention that another vehicle which was u Everyone was attentive to my needs. When a new vehicle lease was a bit above my budget it was brought to my attention that another vehicle which was used as their shuttle vehicle had just reached the 16,000km mark where they put it fit dale or lease. In 2 days it was totally ready and available to me. On time on budget. I have no complaints or concerns about how I was treated. Well done to all the staff! And thank you. More

Good customer service Very nice and accommodating. The sales rep was able to accommodate to my financial capabilities. Service area was quick and timely. I was pleasantl Very nice and accommodating. The sales rep was able to accommodate to my financial capabilities. Service area was quick and timely. I was pleasantly surprised at how fast my oil change was More

Oil change I had booked an appointment but had to wait longer than expected because other "walk ins" were squeezed in ahead of me. Why both making an appointme I had booked an appointment but had to wait longer than expected because other "walk ins" were squeezed in ahead of me. Why both making an appointment? Other than that service was good. More

Great Emplyees Base of what I've observed during my visit this guy is very patient& he explain everything that he need to be done on my vehicle...& for he deserved Base of what I've observed during my visit this guy is very patient& he explain everything that he need to be done on my vehicle...& for he deserved to have a good rating 😊😊😊😊 More

Expensive Very thorough explanation of my cars issue. Very expensive repair however I was kept informed on how long it would take and when to expect it reading Very thorough explanation of my cars issue. Very expensive repair however I was kept informed on how long it would take and when to expect it reading Car wash a real bonus. More

Sales try to sell more When I did the oil change, the sales told me if not do a full service, the warranty will not working. It's scare me. When I did the oil change, the sales told me if not do a full service, the warranty will not working. It's scare me. More

redemption Mr.Singh (cs manager) and O'Neill made the experience great and Toyota Richmond Hill redeemed itself from all the issues i have had in the past. Thank Mr.Singh (cs manager) and O'Neill made the experience great and Toyota Richmond Hill redeemed itself from all the issues i have had in the past. Thank you. More

Toyota dealership, RaVa 4 vehicle I find the service at Toyota is excellent, very friendly customers service, while waiting for vehicle one could have a cup of tea/coffee or finger nai I find the service at Toyota is excellent, very friendly customers service, while waiting for vehicle one could have a cup of tea/coffee or finger nails done FREE of charge. If customer don't care to sit around a courtesy vehicle is there to drop one home and to pick one back up and a drive back to Toyota to get one's vehicle. I will recommend Toyota any day to others. Only thing I find is the parts for vehicle repairs is too expensive, price should be a bit lower if Toyota wants to keep their customers happy or they will lose them to other service centers and they should always have SENIORS DISCOUNT TO KEEP THEIR VALUED CUSTOMERS happy! More

Recall on rav4 Everything was done in 1/2 time from what I was expecting and told. The staff as very friendly and helpful answer all my questions. Everything was done in 1/2 time from what I was expecting and told. The staff as very friendly and helpful answer all my questions. More

Service is good It was a trade-in of my nearly end of term lease, purchasing a new Hybrid RAV4. The car was nice, the salesperson answered my questions as I expected It was a trade-in of my nearly end of term lease, purchasing a new Hybrid RAV4. The car was nice, the salesperson answered my questions as I expected. More