Richmond Hill Toyota
Richmond Hill, ON
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1,497 Reviews of Richmond Hill Toyota
Anton was very nice helped me right away with smille . It was nice i just walked in and didn't have appointment got my car fixed at the same day.Anton customer service was excellent very friendly and pro It was nice i just walked in and didn't have appointment got my car fixed at the same day.Anton customer service was excellent very friendly and professional. More
Excellent service David knew exactly what we wanted and needed. We completed the transaction very quickly. All of our Toyota vehicles have been purchased at this dealer David knew exactly what we wanted and needed. We completed the transaction very quickly. All of our Toyota vehicles have been purchased at this dealership with David Hindley. Thanks again for the all your excellent service David!! More
Came in for an oil change The dealership is brand new and has a huge screen, from wall to wall showing sports. Great when you're waiting. Coffee on the house as well as a small The dealership is brand new and has a huge screen, from wall to wall showing sports. Great when you're waiting. Coffee on the house as well as a small deli for food Oil change was satisfactory, they had a special going on so I got a synthetic oil change for about $45, which is a fair price. Good experience overall. More
Good service Having bought my 2008 Camry from another dealer I've had it serviced it in Richmond Hill Toyote.. I am impressed by their helpful professional servic Having bought my 2008 Camry from another dealer I've had it serviced it in Richmond Hill Toyote.. I am impressed by their helpful professional service and friendly premises.. More
Excellent service One of the main reasons I am on my third car from RH Toyota is due to the fact that I have received excellent service over a 10 year period from peopl One of the main reasons I am on my third car from RH Toyota is due to the fact that I have received excellent service over a 10 year period from people like Brad , Frank and others. I have found the staff to be very professional and efficient. I will continue to do business with this dealership. More
a most pleasant experience! I'm enjoying my new car and everything was so easy from beginning to end! Thanks to my consultant, Michael Zonni, for all his help! I'm enjoying my new car and everything was so easy from beginning to end! Thanks to my consultant, Michael Zonni, for all his help! More
it was a great experience Our sales consultant, David Hindley, was a pleasure to deal with. This is the third vehicle we have gotten through him. The Service Department is g Our sales consultant, David Hindley, was a pleasure to deal with. This is the third vehicle we have gotten through him. The Service Department is great. The new premises are a pleasure to visit. Congratulations. More
Excellent experience The service advisor was knowledgable, competent and patient/caring with me. Since I do not drive my vehicle a lot, he printed out a maintenance menu The service advisor was knowledgable, competent and patient/caring with me. Since I do not drive my vehicle a lot, he printed out a maintenance menu by months for me to follow, instead of the km maintenance menu. O'Neil was extremely helpful and pleasant. O'Neil made this an excellent experience for me. More
It all worked out in the end. So, we have been clients at Richmond Hill Toyota for over 20 years and never had any problems, until the last time which was very frustrating. We So, we have been clients at Richmond Hill Toyota for over 20 years and never had any problems, until the last time which was very frustrating. We had a slow leak in the rear drivers side tire and took the car in to get it fixed. After a long wait, the car was ready, even though they lost the key for a while, and we get into the car on the lot and I noticed that all the lights were on on the dashboard. I went to the service guy we had been dealing with and showed him. He got someone to do a diagnostic on the car (at this time I had to leave the dealership and only my husband was there), and we were told that the sensor had blown and it would cost us 7-900.00 to repair. My husband almost had a heart attack when he heard this and he called me to tell me what they said. It seemed strange to us that the sensor should go on the same wheel as the tire was changed and we were told it had nothing to do with the tire, a completely different thing. My husband got frustrated and had them shuttle him home. The next day we went back and I said, I was not willing to pay for something that I still thought was a problem in the way the tire was done, but I would consider paying some of it. We were taken to the service manager, said the same things all over again and he said he would see what he could do, as even he looked a little surprised when he realized that it was the exact side and tire that was having the problems. What happened after that was a much better experience. The dealership got everything covered for us and we ended up not having to pay anything. This gave us our confidence in the dealership again, as we only ever go there for servicing the car. Brad is the best service person to work with. He knows us and helped correct everything. I thoroughly recommend him. So, it all worked out in the end and we are still happy clients. More
Got it right the third time Purchased a part from the dealership that was supposed to be installed during an oil change appointment. They missed it twice but got the job done on Purchased a part from the dealership that was supposed to be installed during an oil change appointment. They missed it twice but got the job done on the third visit. More








