Richmond Hill Toyota

Amazing Service and Knowhow I brought in my wife's Nissan after not being happy with what the Nissan dealership told me. Brad Scherer proofed to me that he knows more than them a I brought in my wife's Nissan after not being happy with what the Nissan dealership told me. Brad Scherer proofed to me that he knows more than them and performed only the service that the vehicle really required without any gimmicks. Thank you Brad, you are the best not only with Toyota's but also with Nissan's ! More

Perfect service Sells agent Brian G. From Richmond Hill gave amazing customer service . He was our sales representative and took care of the problem that we had with Sells agent Brian G. From Richmond Hill gave amazing customer service . He was our sales representative and took care of the problem that we had with service. More

Excellent and quick service! Booked a service appointment for 7:00 AM, received prompt and courteous help upon arrival, and was all finished within half an hour (less time than ex Booked a service appointment for 7:00 AM, received prompt and courteous help upon arrival, and was all finished within half an hour (less time than expected). More

Very good service Very good location this dealership and professional service. I'm recommended to all my friends this dealership . Toyota is the best car in the world. Very good location this dealership and professional service. I'm recommended to all my friends this dealership . Toyota is the best car in the world. More

My first experience in Richmondhill Hi! It was my first time in Toyota at Richmondhill, they were responsible, respectful and fast. Free carwash was the best part of their service. Hi! It was my first time in Toyota at Richmondhill, they were responsible, respectful and fast. Free carwash was the best part of their service. More

Excellent service over the years. I purchased RAV 4 from Brian and he me all my needs. Very friendly and responsive. This the fifth car I am leasing or getting service from your I purchased RAV 4 from Brian and he me all my needs. Very friendly and responsive. This the fifth car I am leasing or getting service from your dealership, I have been dealing with Delon for over 10 years and his service level is beyond excellent! More

Pleasant Experience Took my car for regular service and it was a pleasant experience. Service was fast and employees were nice. I will definitely recommend this dealer to Took my car for regular service and it was a pleasant experience. Service was fast and employees were nice. I will definitely recommend this dealer to my friends More

Good Experience Service appointment was quick, on time and without any issues or concerns. Service advisor was professional and exceeded my expectations. I am a regul Service appointment was quick, on time and without any issues or concerns. Service advisor was professional and exceeded my expectations. I am a regular service customer and this most recent experience has maintained my level of satisfaction with this Service Dept. More

Oil change and check Appt always on time. I feel safe knowing toyota service has looked over my car even during oil change. Everyone is very professional and hdlpful. Appt always on time. I feel safe knowing toyota service has looked over my car even during oil change. Everyone is very professional and hdlpful. More

History Lesson I've had one completely negative and one questionable experience at your service department when it was in South Richmond Hill. Once I went into a com I've had one completely negative and one questionable experience at your service department when it was in South Richmond Hill. Once I went into a completely empty service area with one consultant on duty - I suspect some labour difficulties, because the man on duty was quite stressed. Another woman was waiting also. When I asked what was taking so long (over an hour), he replied, "You should've made an appointment." clearly ignoring the large oil change sign that said "No Appointment Necessary" The woman with me had an appointment, and she was also waiting over an hour. The questionable experience I mentioned earlier was a recommendation to have a brake and antifreeze fluid change. This was when my RAV had less than 30k. I feel this was too early and had this confirmed at another dealership. Perhaps management has changed since those experiences, but there are other close by dealerships where I have had NO negative experiences. As they say, "Once burned..." Sincerely, M. Wong More