Richmond Hill Toyota

Diagnostics on the electrical system. Jeff was super friendly and very understanding about all my concerns. Lucky for me, the boys found the problem quickly and it was an easy fix. Jeff Jeff was super friendly and very understanding about all my concerns. Lucky for me, the boys found the problem quickly and it was an easy fix. Jeff kept me posted about all the developments and he totally made my day with his approach and the service that I received. More

Service overall is ok , takes longer time for oil change tat you can expect, almost 2 hours. Overall price for service is not cheap. I would like to see some discounts for , takes longer time for oil change tat you can expect, almost 2 hours. Overall price for service is not cheap. I would like to see some discounts for loyal customers. More

Knowledgeable and friendly advisors, comfy waiting area Every time I take my Toyota for service, the staff are always friendly and will never pressure me into any items that I do not want. The waiting area Every time I take my Toyota for service, the staff are always friendly and will never pressure me into any items that I do not want. The waiting area is very comfortable, I can bring my work to do there while I wait, excellent dealership! More

Best dealership experience, ever! Andrew Ross provided the best car buying experience that we've ever had! He responded to my emails in a very timely manner, was very upfront, honest a Andrew Ross provided the best car buying experience that we've ever had! He responded to my emails in a very timely manner, was very upfront, honest and patiently answered all questions. Andrew demonstrated the finest customer service we've seen in a while. We've already recommended him (and Richmond Hill Toyota) to family, friends and colleagues. Thank you for such a great, stress-free car buying experience! More

Positive very good seller. I am very pleased with purchase and service. Everything works fine. Good customers. Thank you for an excellent choice and the opport very good seller. I am very pleased with purchase and service. Everything works fine. Good customers. Thank you for an excellent choice and the opportunity to shop in different ways. More

service department Dealing with Brad Scherer is always positive. He should be the Service Department General Manager. UPDATE THIS SURVEY. THERE ARE PAST EMPLOYEES Dealing with Brad Scherer is always positive. He should be the Service Department General Manager. UPDATE THIS SURVEY. THERE ARE PAST EMPLOYEES SHOWN AS CURRENTY STAFF. More

very pleasant experience Came in for service and dealt with Jeff. He was professional and knowledgeable. My problem was solved in the least amount of tie possible. Thank you Came in for service and dealt with Jeff. He was professional and knowledgeable. My problem was solved in the least amount of tie possible. Thank you again More

Same Day Repair I had an issue with my hybrid system, and needed it fixed the same day, as I commute to the area for work. I was able to get the car in to be looked I had an issue with my hybrid system, and needed it fixed the same day, as I commute to the area for work. I was able to get the car in to be looked at, and fixed shortly after lunch the same day. Excellent service and communication from the dealership. More

"Not your typical car salesman" For the first time ever I enjoyed the experience of purchasing a car. Bruce was extremely patient and professional. He searched for and found exact For the first time ever I enjoyed the experience of purchasing a car. Bruce was extremely patient and professional. He searched for and found exactly what I wanted. I would highly recommend him. More

Oil change Extremely friendly greeting upon arrival shuttle driver very courteous and friendly no hassles upon pick up and billing overall a very easy and ple Extremely friendly greeting upon arrival shuttle driver very courteous and friendly no hassles upon pick up and billing overall a very easy and pleasant experience More