Richmond Hill Toyota

Complete recommended maintenance service and winter tires Was called and made and appointment for a 58-60000km recommended service check. Also needed new Winter tires . Was taken in promptly and in time for Was called and made and appointment for a 58-60000km recommended service check. Also needed new Winter tires . Was taken in promptly and in time for my service appointment , Sam was /is a nice man ,gracious , pleasant to deal with ,Took his time explaining to me what needed to be done on my car , and helped me pick out my New Winter tires . He also helped me with using the promotions offered to help save me some money ( including using my discount chequebook!) Service was done in good time -noon appointment , car was ready to go by 4:00 p.m. Everyone was pleasant and helpful ,and I appreciated all the updated calls I got through the day, letting me know how the car and service was progressing . When I did arrive to pick up my car , I was just prepared to pay and just go..but ... the actual technician that worked on my car not only took the time ( and in a nice way) insist that I wait just a few more minutes so he could wash my car , but he also spent time explaining to me what he had done with my car and answered a few questions that I had regarding my car and how it handles .The patience that both Sam and that technician gave to me made be feel good -and the pride that they showed in their workmanship made me feel better -especially when you look at how much I spent ! They made me feel like I was important and not just another service /sales call . It was a very nice experience . The only thing they missed on was asking me if I had an Aeroplan card that I think I could have used to eran some points ! Thanks for the survey , I like being able to give positive and (sometimes ) negative feedack. More

Great experience No waiting, which was great because I was late for work and very friendly and personable driver for the shuttle service. Far exceeded my expectations! No waiting, which was great because I was late for work and very friendly and personable driver for the shuttle service. Far exceeded my expectations! More

Very good and efficient Great customer service, great work done. Use Delon's service for more than 10 years, always friendly and professional. Strongly recommend this deale Great customer service, great work done. Use Delon's service for more than 10 years, always friendly and professional. Strongly recommend this dealership, technical people know what they are doing. More

Great Service! Easy and pleasant experience without any of the games that are typically associated with buying a car. Igor didn't waste my time or his own, sold me t Easy and pleasant experience without any of the games that are typically associated with buying a car. Igor didn't waste my time or his own, sold me the car I wanted, exactly like I wanted it, for a fair price. He proved to be very knowledgeable about the product he was selling and made the entire experience easy and pleasant. Will definitely be coming back here! More

amazing sales person very bad finance manager it was my first experience with toyota..i went to richmondhill branch...there is a sales person named Ashraf..he is so professional and polite...very it was my first experience with toyota..i went to richmondhill branch...there is a sales person named Ashraf..he is so professional and polite...very friendly and detail..he try to do his best to get me the exact amount and car which i was looking for..i definitely recommend him to everyone as i know...great experience with him but finance department is so bad she is rude and not helpfull at all her name is Benni so if you need any help you need to deal with some one else ..as i was going to cancel my deal because of some issue which she should look after ..but she didn't and Ashraf was the one who finished every with my best interest.. More

Absolute terrible service I called the dealership to see if they accept walk ins today (Saturday) which they said they did. I come to the dealership and they told me they can't I called the dealership to see if they accept walk ins today (Saturday) which they said they did. I come to the dealership and they told me they can't accept service today. Complete waste of my time and I will never do business with this incompetant dealership again. The service guys name is Sam Nazemi. More

Pleasent Experience I visited this dealership to pickup my brand new RAV4. All papes were ready and I signed it quickly. Braian Gould spent times with me and my husband I visited this dealership to pickup my brand new RAV4. All papes were ready and I signed it quickly. Braian Gould spent times with me and my husband and showd to us the features of new car. More

amazing Paul is an amazing person, He answered all of our question patiently. He is a very honest and helpful person. I had really good experience talking wit Paul is an amazing person, He answered all of our question patiently. He is a very honest and helpful person. I had really good experience talking with Paul and he also he gave us very good information about the new 2016 Toyota corolla. Paul also took us for a drive test and showed us all the features in the car. Thank you again paul More

perfect experiece frank valenti was so pleasant that it as a great experience it was worth the drive to richmond hill rather than to a toyota dealer nearer to my home frank valenti was so pleasant that it as a great experience it was worth the drive to richmond hill rather than to a toyota dealer nearer to my home in woodbridge. i would certainly deal with you again regardless of the drive. one disturbing thing.. the receptionist either did not completely understand what i wanted done to my car and started to tell me the extra things that should be done but i understand she was new on the job, this almost prevented me from using toyota richmond hill but due to good reviews i decided to use you. i am very happy with the experience, More

Paul Stancer - Professional, straight forward and personable Recently I had the pleasure to work with Paul Stancer on our second Toyota RAV4 vehicle. Paul is an honest, experienced professional. Paul had a very Recently I had the pleasure to work with Paul Stancer on our second Toyota RAV4 vehicle. Paul is an honest, experienced professional. Paul had a very low-pressure approach and was patient and helpful with us. Our experience buying a brand new car at Richmond Hill Toyota was excellent. So we are very pleased with how well we were treated by Paul Stancer at Richmond Hill Toyota and we will definitely point any of our friends and family in his direction when they are looking for a new vehicle. Thanks again Paul! More