Richmond Hill Toyota

Great, Friendly Service! Overall I had a very good experience. I received fast, friendly service and ended up with the car I was looking for (even the colour). DJ was excell Overall I had a very good experience. I received fast, friendly service and ended up with the car I was looking for (even the colour). DJ was excellent, and did everything possible to ensure that I walked away happy. That included coming with me to my mechanic to have the car looked at before purchasing it, which I really appreciated. I would definitely recommend speaking with DJ if you intend to buy a Toyota. More

My visit here for the first time was a good experience I was very pleased with my experience at Richmond hill Toyota. I would go back and purchase another car for them, and also from the same sales associa I was very pleased with my experience at Richmond hill Toyota. I would go back and purchase another car for them, and also from the same sales associate DJ. DJ is best at customer service very professional he strived to get me what i wanted and went beyond for me. Extremely happy, and could not thank DJ and Andrew enough. More

Horrible Service Brought car in with 2 mirrors...left with 1. Dave twists words and lies. After my mirror was damaged, the techs at this dealership decided to cut the Brought car in with 2 mirrors...left with 1. Dave twists words and lies. After my mirror was damaged, the techs at this dealership decided to cut the harness on my mirror. The proper way would have been to remove the door panel which consists of 2 screws. End of the day, I have never seen a positive review for this dealership online. I'm sure there are more customers out there who feel this way. More

Great Service We are the proud owners of a Toyota vehicle. We came to Richmondhill dealership to talk to Igor Sapojnikov as he is our favourite sales person. We kne We are the proud owners of a Toyota vehicle. We came to Richmondhill dealership to talk to Igor Sapojnikov as he is our favourite sales person. We knew Igor for over 5 years, and we know that we can always count on his expertise. Our recent visit was in order to purchase a new car. Igor took his time to walk through all the details of the car, all the advantage, and etc. He listened to our needs and requirements, and helped us make the right decision. He is extremely passionate about his work, knowledgeable, and very friendly. He is very reliable and provides excellent customer service. He is our go-to person everytime we walk into Toyota. Thank you for providing such excellent customer service. - Sergey & Elena More

Thank you Igor Sapojnikov Dear IGOR, Thank you so much for your JOB. We are so grateful for all your work and extra services. You truly blew us away. We are so happy with the Dear IGOR, Thank you so much for your JOB. We are so grateful for all your work and extra services. You truly blew us away. We are so happy with the new car I will recommend you to all of my friends. Thank you. Sergey Pleten More

Dorin and Alin - Toyota Hihglander We went to Richmondhill Toyota after having had trouble at multiple other dealerships in the area. We were immediately greeted and made to feel welcom We went to Richmondhill Toyota after having had trouble at multiple other dealerships in the area. We were immediately greeted and made to feel welcome in the show room. Our Sales Consultant DJ has exceptional customer service skills. He is very friendly and compassionate about his customers. He ensures that the customer is completely satisfied with their purchase. We would recommend him for the highest award for customer satisfaction. We would recommend him to our family and friends. Special thank to DJ for your unbelievable service. Thank you Dave Arnold (Sales manager) for your excellent service. Our experience at Richmondhill Toyota has been very satisfied, and we would definitely recommend them to everyone. Thank you for the entire team and good luck!! More

Excellent Wilson provided excellent service. He is friendly and helpful. He clearly explain all information about the vehicle, maintainence and warranty. I'll r Wilson provided excellent service. He is friendly and helpful. He clearly explain all information about the vehicle, maintainence and warranty. I'll recommend him to others. More

Thanks Kian, You made my car purchase great experience I needed to replace my car quickly, and Kian was very helpful. He made the buying experience quite pleasant. If there was something he was unsure of, I needed to replace my car quickly, and Kian was very helpful. He made the buying experience quite pleasant. If there was something he was unsure of, he found the answer out right away. When I came to pick up my car, he was waiting for me to greet me and show me my new ride. As another customer wrote, I too was a little disappointed with dealer as my car didn't look like it had been washed, the driver side wiper blade was broken, and the passenger side didn't work well either so I had to replace, and my tire pressure light came on in a couple days. I think that these are basic things the service dept should have taken care of when a customer is purchasing a new vehicle. Also, there were issues with the bolts under the car where I had to bring it back to get fixed in the first couple of weeks, which makes me wonder if they really checked it out before selling it. The one good thing about theses issues was that Kian was there to assist, schedule the appointment for service, and even came in on his day off to keep my company as my car was being looked after. Everytime I contacted Kian about an issue, he was always helpful and ready to listen and assist. Thank you for making the experience fun, and I would recommend my friends to Kian if purchasing a new or used vehicle. More

Good customer service at Richmond Hill Toyota We were so happy with customer service we received at Richmond Hill Toyota. Sales Consultant DJ was very kind to show us different models of cars tha We were so happy with customer service we received at Richmond Hill Toyota. Sales Consultant DJ was very kind to show us different models of cars that fit to our requirements amidst the rain. Also, it was the closing time and he was so patient with us. We definitely go back to RHT and will not hesitate to recommend RHT to anybody who want to buy a car. More

Buying RAV4 2010 Hi I enjoyed buying my car with Kian Zolfaghari. Very patient to explain everything (this was my first car in Canada) and checked everything wi Hi I enjoyed buying my car with Kian Zolfaghari. Very patient to explain everything (this was my first car in Canada) and checked everything with management when he was not so sure. I have a concern about the Lien but he and the manager gave me sufficient proof and information to guarantee that everything was OK. Kian support for all the emails I sent (and calls) were answered very satisfactory and on time. I definitely would buy a new car at Toyota Richmond Hills and specially with Kian, I already recommended him for a few friends ! For improvement, I would point out for the Dealer: - I noticed after leaving the dealer that my rear windshield wiper rubber was falling apart (aged). I requested to fix it but but was informed that was normal wearing and I should change on my one. I little bit disappointed since I expected the car things working but not a big deal. - when I arrived to pick up the car, the tire was a little bit flat. But they took the car to the maintenance shop and checked (20 min). Good at end but flat tire was not expected to pass unnoticed (specially for Toyota certified). Again, these were minor problems, I liked a lot the Sales support. Daniel Campos More