Richmond Hill Subaru

Service My car was blow a fuse and I try to get the warranty coverage, The ladie at service department won't help you much. I ask her if my car is still under My car was blow a fuse and I try to get the warranty coverage, The ladie at service department won't help you much. I ask her if my car is still under warranty and she try to reject that my car is tune and don't want to give me warranty . She has the worse adttudie, treat costumer like she was the owner of the dealership. Never bring my car back cause she treat me like sh_t. But the sale persons at good More

First time buyers My partner and I decided we wanted a Subaru. This was our first time making a major purchase so we obviously had some nerves and fears about the proce My partner and I decided we wanted a Subaru. This was our first time making a major purchase so we obviously had some nerves and fears about the process. We found the car we wanted and booked a test drive with Jeff Foo, via email which was very nice, considering we are both working and don't have time to take calls. We were shown two Impreza hatches. Jeff asked if we were interested in a sedan and when we said no, he didn't push or attempt to sell us something we didn't want. He also answered our questions with sincerity and honesty, giving us information to make our decisions without trying to deceive us. During the test drive, he was so knowledgable and friendly. His personality put us at ease while explaining much of his knowledge and expertise with Subaru. Sean Pearl and Jeff explained in detail how our payment would be working, and laid everything out for us to make it understandable and clear. For a first time purchase, it was painless! Michael Tran helped us seal the deal, and at once welcomed us to the Subaru family, while not pushing us to take options we didn't want. The staff also went above and beyond to help us arrange a pick-up option for our new vehicle on their personal time. It's just been a wonderful experience, and I hope it continues. Thank you Richmond Hill Subaru! More

Excellent service! I found the staff and the sales agent friendly and knowledgeable about the vehicle I purchased . On the day of pick up I was given a thorough walk thr I found the staff and the sales agent friendly and knowledgeable about the vehicle I purchased . On the day of pick up I was given a thorough walk through of the vehicle. the sales agent made me feel comfortable driving away in my new vehicle. Overall it was a great purchase experience! More

Great experience with Richmond Hill Subaru We met 2 very talented sales people who were very familiar with the Subaru vehicles and helped us to recognize the safety features that were so import We met 2 very talented sales people who were very familiar with the Subaru vehicles and helped us to recognize the safety features that were so important to us in the purchase of a new vehicle. We were not pressured to make the sale but were shown from the first time we entered the show room to the test drive to the signing of the deal respect and courtesy. More

Great experience with the Parts team at Richmond Hill Subaru Getting car parts from Richmond Hill Subaru was a great experience, the parts department is easy to get in touch with, and their operating hours are c Getting car parts from Richmond Hill Subaru was a great experience, the parts department is easy to get in touch with, and their operating hours are convenient. Throughout the week, Zakk was able to help me locate a specific part that I was looking for, and he kept me updated about its status until it was available. Zakk is extremely knowledgeable, and I have full confidence in his insight and recommendations for parts. Even though I'm located closer to several other Subaru dealerships, I always look forward to visiting Richmond Hill Subaru for the outstanding customer service and attention to detail. Thanks again! More

Best Automotive Sales Experience Ever The entire process from start to finish was entirely helpful, professional, respectful, and pleasant. Most importantly, our sales consultant Robert R The entire process from start to finish was entirely helpful, professional, respectful, and pleasant. Most importantly, our sales consultant Robert Ruffolo guided us expertly to choosing the right vehicle for our needs and budget. It was also evident and reassuring to see that all the staff were working toward a common purpose - our complete satisfaction. Richmond Hill Subaru has set the bar very high, and they have become our reference standard for automobile dealerships. More

on my 5th car purchased there Even though I live much closer to some other Subaru dealerships, I appreciate the excellent treatment by the service and sales staff. I get a good pr Even though I live much closer to some other Subaru dealerships, I appreciate the excellent treatment by the service and sales staff. I get a good price without the silly bargaining that goes on at other places. Their people really know all the features of the vehicles and the comparison between different models. Prior to buying Subarus, I was a Volvo fan, for safety and reliability. I switched to Subaru when a friend who worked in the service department of a Volvo dealership told me about the problems they were experiencing. The EyeSight feature is fantastic ... wish I had got it on my previous Outback. I also like the CV transmission, and recommend the 2.5 litre engine over the 3.6 litre 6-cylinder, which is way overkill. I'm a picky person and I never rate a restaurant at 100%, but there is nothing negative I can think of about this place. More

Excellent Simon did a great job helping to find the right car for us. He was friendly without being pushy or fake and patient as we took our time making a deci Simon did a great job helping to find the right car for us. He was friendly without being pushy or fake and patient as we took our time making a decision. We will happily recommend him to anyone looking for a vehicle. Michael was very helpful and answered all of our questions about the financing, even looking for a better rate for us after we had already completed the paperwork. We were very impressed with the excellent service at this dealership. More

Very good dealership. Good customer experience. Staff was very knowledgable,helpful and friendly. Nice new building. Subarus are great cars and sell themselves. I would Good customer experience. Staff was very knowledgable,helpful and friendly. Nice new building. Subarus are great cars and sell themselves. I would recommend this dealership. More

No hassle, positive experience Buying a car from Richmond Hill Subaru was an easy, no hassle experience. All of the staff were very helpful, professional and friendly. Kevin Loll, Buying a car from Richmond Hill Subaru was an easy, no hassle experience. All of the staff were very helpful, professional and friendly. Kevin Loll, our sales consultant was very knowledgeable and was able to answer all of our questions thoroughly, providing information on personal experience from owning the same model of car. Sam Chegini, the business manager, was very fast, efficient and knowledgeable without pressuring us into anything thing we weren't interested in. Overall we couldn't be happier with our experience with buying our car from Richmond Hill Subaru. We would definitely recommend this dealership to anyone interested in purchasing a Subaru and I'm sure that we will return for any future purchases. More