Richmond Hill Subaru

Excellent & Professional Parts Department I have purchased Touch-up Paint for the old Legacy from Richmond Hill Subaru. Zakk Powell has been very helpful in assisting my part request. I plac I have purchased Touch-up Paint for the old Legacy from Richmond Hill Subaru. Zakk Powell has been very helpful in assisting my part request. I placed the order during the evening hours, and I have received a voicemail on my mobile phone notifying me its arrival. During my visit to pick up the touch-up paint, he explained to me in detail how to use this specially designed touch-up paint. And I got my paint scratch repaired properly. More

Excellent Customer Service! Amazing After-sales service !! Michael Tran has a very good knowledge about my newly purchased 2017 Impreza Hatchback. I had a very good experience in new car purchase this time. D Michael Tran has a very good knowledge about my newly purchased 2017 Impreza Hatchback. I had a very good experience in new car purchase this time. During the purchase negotiation, Michael is very transparent about their cost and not pushing us to make decision. Even after-sales service, he is very responsible and always answers my phone calls and questions promptly. He is very helpful. He always tries his best to anything to make me happy. Overall, Excellent experience and I would definitely recommend Michael to anyone who interested in buying Subaru. Zach is working at the parts department. He is very friendly and helpful. He also always tries his best to help customers. He has a very good knowledge about Subaru and he is always be able to locate and get the right parts for me. He always greet with smiles to customers. I have excellent experience at the parts department. More

Great buying experience This is my first Subaru. I met Alex who was an excellent salesperson. He was very caring and explained every details to me. Thanks for the great exper This is my first Subaru. I met Alex who was an excellent salesperson. He was very caring and explained every details to me. Thanks for the great experience More

Super personalised service Simon was a big help to us from the first day we came to the dealership looking for a lightly used Forester. Friendly and sincere, we never felt press Simon was a big help to us from the first day we came to the dealership looking for a lightly used Forester. Friendly and sincere, we never felt pressured into anything. A couple of months after buting our first Forester tgrough him we had to buy another one in a hurry- Simon and his team were there to help and advise us all the way. Communication was prompt and we felt like we were in good hands the whole time. More

Nice Service Good knowledge and nice customer service. recommendation. It is the first time we went to this dealership. From the beginning to end, we always got Good knowledge and nice customer service. recommendation. It is the first time we went to this dealership. From the beginning to end, we always got happy and useful experience. More

Always a great experience Have been going to this dealership for years. Always great service/leasing options. Treated very well as a returning customer. New facilities have Have been going to this dealership for years. Always great service/leasing options. Treated very well as a returning customer. New facilities have made it that much better. More

Great Overall Experience I registered for a test drive online and was initially scheduled to meet with Kevin Loll. Due to an earlier appointment running over I was placed with I registered for a test drive online and was initially scheduled to meet with Kevin Loll. Due to an earlier appointment running over I was placed with Robert Ruffalo. Robert was friendly, informative and thorough. I did not feel pressured or stressed, Robert helped to make the purchase of my first car (Subaru Impreza) an enjoyable one. Before I left the dealership Kevin checked in to see how my experience was and congratulated me on my purchase. My overall experience was very positive and I would recommend Richmond Hill Subaru to anyone in the market for a car. More

A great and helpful team The salesperson is very kind and helpful. We had a great experience from their "non-pushing" sales and finally we bought the car we wanted, The salesperson is very kind and helpful. We had a great experience from their "non-pushing" sales and finally we bought the car we wanted, More

Positive Purchase Experience We recently purchased a 2017 Subaru Forester 2.5i from this dealership. We were not really looking forward to the part of the purchase where you negot We recently purchased a 2017 Subaru Forester 2.5i from this dealership. We were not really looking forward to the part of the purchase where you negotiate and go through all the "sales" back and forth time wasters. Alex Kam was the person we were dealing with. We were pleasantly surprised as he was very professional and really knew all the important information and details and features about the car. He was was straightforward and the purchase (negotiation) part was quick and to the point. We did not feel pressured or manipulated in any way. It was really a positive experience. More

Sales Talk to Francis regarding a new car purchase, he explain to me everything about the car I'm look for and he will do anything to make you happy. Talk to Francis regarding a new car purchase, he explain to me everything about the car I'm look for and he will do anything to make you happy. More