Rexdale Hyundai

Disappointted The customer service is really disappointing- once you sign the papers and purchase a car they're customer service is non-existent and this is coming The customer service is really disappointing- once you sign the papers and purchase a car they're customer service is non-existent and this is coming from a sales rep..they make promises they cant keep..if youre looking for a hyundai car drive the extra 15-20 minutes and go to a different one. More

xxxx-ish expericence with my Brand new car To make a long story short. I bought a new base model Elantra. I elected to add a remote key-less entry (along with a few other add-ons) the the car. To make a long story short. I bought a new base model Elantra. I elected to add a remote key-less entry (along with a few other add-ons) the the car. On the day I picked the car up, I found that the trunk opener did not work even though the remote had a button for it. When I questioned Hector - the salesman - He very condescendingly tells me that the $300 option only opens and locks the door! And adds that he can sell me a Genesis that has that feature.. Shame on me for not questioning him about it in detail before I opted for it.. I left the showroom frustrated but resigned to the fact that I paid a lot of money for a dumb remote. fast forward to 2 weeks of usage, I discovered that the remote actually does not lock my car if I had previously unlocked it manually with the key. It honks the horn giving the impression that the car is locked, but it actually does not!! At this point, not only did they install a part that does not fully meet my expectations, it now also has a BIG defect or is not compatible with the car! after much back and forth between Hector and me over the phone and email trying to schedule a time to bring my car in, I sent my brother to the dealership with the car to get inspected by their tech. the INCOMPETENT tech first argues that that was how the remote was supposed to work!!! And Hector agrees with the guy. He then does some tinkering but 3 hours later, nothing gets fixed. I would advice everyone to STAY FAR AWAY from this dealership. The are looking to make a quick sale and dust their hands off the moment the car has left their lot. I wish I had to google search the dealership's reputation before signing onto the dotted line.. More

Take Advantage At All Costs I have had a terrible experience with this dealership. Corporately, no one knew how to transfer a warranty. It was a five minute job and took multiple I have had a terrible experience with this dealership. Corporately, no one knew how to transfer a warranty. It was a five minute job and took multiple visits and ME calling Hyundai Canada multiple times before it was figured out. Their service department is THE WORST. Every time I went for an oil change they pushed a more expensive inspection. I reluctantly agreed for them to find something wrong with my car every. Single. Time. The first time I figured my car just needed new brakes but come the second time, I realized they were just finding things to do to charge me. They were trying to do a brake flush every time and change my air filter each time (without waiting the appropriate time span or mileage). Also, each job was severely overcharged on jobs my boyfriend managed to do in mere minutes. Find a dealership with more integrity, which should not be hard since this one has ZERO of it. More

Horrible people at the Service Centre Horrible service!! Very rude people! They for sure don't know how to talk to a customer. I am sure that is the reason why they are carrying such bad Horrible service!! Very rude people! They for sure don't know how to talk to a customer. I am sure that is the reason why they are carrying such bad reviews. They totally deserve it. I'm never going there again. More

Worst experience ever iv never had such a terrible experience with a company. Their rude, talk down to you and make you feel down right stupid. I will never get service on iv never had such a terrible experience with a company. Their rude, talk down to you and make you feel down right stupid. I will never get service on my vehicle there nor purchase a vehicle here. Most definately will never refer them to a single soul. If anything I will encourage to go elsewhere. They all need to get off their high horse and realize they need to get their xxxx together. How are they still even in business.. If I could give zeros across the board for their service I would. More

CROOKS Stay away from them . Zero stars if I could. We purchased a used van from rexdale hyundai and there was a traction control light on the dash at time of delivery. They said they would fix it at We purchased a used van from rexdale hyundai and there was a traction control light on the dash at time of delivery. They said they would fix it at a later date . They seemed nice but later would not return calls and did not want to deal with the problem at hand. Mike Lord was the service person I dealt with maybe over worked or just usless I don't know . But the problem is still there. Also, at time of delivery the remotes were missing. The sales person, Taz said she would call the former customer for the remotes. I had to call her 5 times as she never followed up and never returned my calls. They were very quick to take my money and run, you will get better service from a crook on kijiji. They operate just like a stereotypical, crooked used car dealership you would see in the movies. I would truly suggest to avoid this dealer at all cost, they give hyundai and the automotive world a bad name. All talk and no action and empty promises. If you want better service go elsewhere . I would not even give them 1 star but won't left me. More

Experinces Well, it's close to my place! I liked them they were nice. But then I got a problem and did not care about if I leave! I seen Mercedes cars in the rep Well, it's close to my place! I liked them they were nice. But then I got a problem and did not care about if I leave! I seen Mercedes cars in the repair shop do they care more about rich people maybe not simple Hundai drivers! ??? For sure it's business ! Time to learn! More

These people are Fraud and Liar They charged me 30 CAD$ to change middle back light bulb, which cost 2.34 CAD $ and the guy told me that it was too much work to change the bulb. Late They charged me 30 CAD$ to change middle back light bulb, which cost 2.34 CAD $ and the guy told me that it was too much work to change the bulb. Later on I checked and found it's not even 1 minute job and I myself can do it.These people are liar and I will not go to this place anymore and advice you all not to go there. No customer service, big attitude, 3rd class service. They are Fraud and Liar. I always had bad experience with this dealership. More

Sold care with tires that were unsafe to my son My son purchased a 2011 Hyundai accent hatchback on Mother's Day. It has had to go into the dealership 4x and will go in for the 5th time on Thursday My son purchased a 2011 Hyundai accent hatchback on Mother's Day. It has had to go into the dealership 4x and will go in for the 5th time on Thursday July 2. The majority of repairs were under warranty, which was nice. However, the tires put on the car when it was sold were 2/32 thick and we have 2 different Hyundai service shops that can attest to this. We have multiple photos of the tires up on the lift in the Hyundai shop. Dee at the Rexdale location was not helpful, in fact she didn't address the issue at all. She spoke directly to the gentleman at the Hyundai in Collingwood who politely told her the tires were unsafe and needed to be changed. I have called Dee at the Rexdale location today 3x with no return call. I called Mr. Bhatia the owner of this location 3x and left messages with no return call. I am now reaching out to Hyundai Canada. This dealership should be utterly ashamed of themselves and their poor service. Selling a car with unsafe tires is illegal. Do not ever purchase from Mr Bhatia. He does not stand behind his dealership or his cars at all. More

DON't go here Bought my car here, brought it in for service numerous times but have since left and will never go back. Got tired of the terrible/lack of customer se Bought my car here, brought it in for service numerous times but have since left and will never go back. Got tired of the terrible/lack of customer service and shady dealings. Appointment or not, my car was always tied up all day. What is the point of making a 8am appointment if the car isn't going to get looked at until 2pm on numerous occasions, why not make a 1 or 2 pm appointment. Had an issue with my E-break and was told i needed a full break job...pads & rotors.... I confirmed he was talking about the break pads used for normal breaking and not the e-break to which he confirmed. Didn't make any sense to me because the emergency break is separate from the normal breaks. I have never been there since.... and the new dealership just took the breaks apart and greased the e-break and works perfectly. Now a year and a half later I'm still using the same pads and rotors they wanted to replace with no issues and my new dealership hasn't once told me they need to be replaced. Do yourself a favor and DO NOT service your vehicle here!!! More