Red Deer Toyota
Red Deer, AB
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Cindy Walpole I just upgraded my Tacoma truck and was very impressed of how accommodating this dealership was. I actually felt it wasn't just about the 'sale' he wa I just upgraded my Tacoma truck and was very impressed of how accommodating this dealership was. I actually felt it wasn't just about the 'sale' he wanted to make sure I got what I wanted in a truck. Thank you Ben it was a pleasure to deal with you. I would also like to give a big thanks to Taylor King he was also great to deal with and I appreciate what he did for me. "Love my truck. More
Always great! I live over an hour and a half away and I still bring my car in for service because the customer service and car care is always excellent. I live over an hour and a half away and I still bring my car in for service because the customer service and car care is always excellent. More
Service check up I received a call from Toyota reminding me about my schedule service.She was very accomodating and approachable.She told us to wait in the waiting are I received a call from Toyota reminding me about my schedule service.She was very accomodating and approachable.She told us to wait in the waiting area,to have some coffee or tea.They gave us free car washed and another schedule for my next visit.All staffs are nice and friendly. More
New Vehicle Purchase Staff was professional, which lead to a great purchasing experience! They were quick to get everything in order, which lead to a quick pick-up of the Staff was professional, which lead to a great purchasing experience! They were quick to get everything in order, which lead to a quick pick-up of the vehicle with no headaches. More
Purchasing new vehicle Great experience easy transaction and the team went above and beyond all my expectations and made sure that's all my questions and needs were met as w Great experience easy transaction and the team went above and beyond all my expectations and made sure that's all my questions and needs were met as well as going into depth about the purchase, amenities and service departments services. More
2016 brand new Toyota corolla The sales staff and the people involved in the financing were helpful and professional. and satisfied with what i received at the end. thanks you The sales staff and the people involved in the financing were helpful and professional. and satisfied with what i received at the end. thanks you More
Professional and respectful I was immediately impressed by the professional look of the staff and the building and the professional way I was treated. After being at another deal I was immediately impressed by the professional look of the staff and the building and the professional way I was treated. After being at another dealership earlier in the week where all the salesman could comprehend I would care about was vehicle color, it was a relief to be told about vehicle features and listened to about what I was looking for in a vehicle. My overall experience was pleasurable and I love my new 4Runner :) More
Very satisfied Our salesman Art was very helpful and knowledgeable, wasn't pushy at all and we are very pleased that we got the perfect truck thanks guys Our salesman Art was very helpful and knowledgeable, wasn't pushy at all and we are very pleased that we got the perfect truck thanks guys More
Awful customer service I am throughly disappointed with toyota customer service. When I was looking at.purchasing a vehicle they were very accommodating. As soon as I bought I am throughly disappointed with toyota customer service. When I was looking at.purchasing a vehicle they were very accommodating. As soon as I bought the far they have started treating me like I'm worthless. Never told me there was a shuttle service so I had to wait 40 minutes for a ride from the dealership. Told me my car would be ready on a Wednesday and I had to fight tooth and nail to have it on Thursday and not everything was complete (3mm application and undercoat). Had to bring it back after the weekend on a Monday evening and it's ready Tuesday morning tell me why if it was that quick it couldn't have been done on Thursday. Told them I wouldn't be able to pick it up till after close due to work and asked if they could park it outside and lock the keys in it as I have a spare set. Get a ride all the way there and it's locked in the garage still ( I know this because I sounded my car alarm looking for it). The man reassured me he would leave it outside and was doing it right now.I am beyond frustrated with this dealership and wished I never would have purchased anything from them as everyone there is completely useless and had awful customer service. More
Thoroughly degrading experience. The attitude from the first moment was that of predator, and me the prey. I managed to wrangle a fairly good deal on a used Corolla by aggressively h The attitude from the first moment was that of predator, and me the prey. I managed to wrangle a fairly good deal on a used Corolla by aggressively holding firm on my price. The horrors came at the time of signing the sales contract, where they tried to get me to sign up for some absurdly overpriced add-ons, such as upholstery-guard, undercoating and nitrogen in the tires (for $300). When I declined, the salesman told me that it would "pay for itself in 3 months." Such a bold-faced lie! Another offer was extra insurance, which I also declined, but the salesman, said he was "going to sign me up anyway, because it's such a good idea." I relented on this one, probably because I thought it might help me out if I had a warranty claim with them. Overall a thoroughly horrible experience, and I hope this review is helpful either to either get Red Deer Toyota to abandon their Trump-like exploitational style, or at least to warn other customers away from this trap. More