Red Deer Toyota

Never buy from here again After specifically asking whether a block heater came standard in my vehicle and them saying yes and expressing that I have no garage to park my car i After specifically asking whether a block heater came standard in my vehicle and them saying yes and expressing that I have no garage to park my car in, I found out a couple weeks after purchasing that in fact there is no block heater in my car due to recall. No one bothered to tell me this even when specifically asked. When I asked about the recall they said it wasn't that old. In fact the recall came out months previous and still no one told me. After multiple phone calls and a span of a couple weeks where they kept saying they tried to reach me (lies) the manager finally called me back. He had a "fix" for me of installing an oil pan heater and would have the service department call me back. 2 weeks later and still no one has called. These people do not care about you once you leave with their vehicle. They've made the commission and quota and now you are not their problem. They are ignorant and any services etc I need after this oil pan heater issue is fixed will not be going to their location. Nor sure what their problem is. More

Squeal in brakes when backing up. Finally got to the bottom of issue of a squeal in brakes. This has been an ongoing issue since car was new (2014). The service department discovered Finally got to the bottom of issue of a squeal in brakes. This has been an ongoing issue since car was new (2014). The service department discovered on this visit that there was a protruding piece of metal that was very hard to detect. Thank you to the diligence of the Service Manager, Dean Anderson as I now have a perfect car. More

Service Department An improvement could be made if you employed service representatives that were knowledgeable about vehicles.. Presently they only seem to be able to An improvement could be made if you employed service representatives that were knowledgeable about vehicles.. Presently they only seem to be able to complete paperwork. More

Professional alltheway Ben offered great service, got me the car I wanted for the price I wanted to pay. They worked to my timeline and provided all information that I nee Ben offered great service, got me the car I wanted for the price I wanted to pay. They worked to my timeline and provided all information that I needed. More

Very Satisfied with my service at Red Deer Toyota. During this service my vehicle was tended to promptly. The technician recommended that the engine air filter and the cabin air filter be changed. I During this service my vehicle was tended to promptly. The technician recommended that the engine air filter and the cabin air filter be changed. I was asked if I approved that suggestion. I also requested that the hand brake be set up a bit. The technician set up the drum brakes which served to improve the hand brake operation. This was done at no extra charge. I appreciated that. Before releasing the car back to me, they gave my car a complimentary wash Much appreciated! Overall my service experience was excellent. More

GREAT! Excellent service! They also washed the car!! (other dealers often did not do this for us) they were fast, polite and professional. who could ask for Excellent service! They also washed the car!! (other dealers often did not do this for us) they were fast, polite and professional. who could ask for anything more! More

Great dealership team . Ryley and Jamie are awesome to deal with start to finish . The vehicle colour, model and options I wanted was not ready - rather then try and sell Ryley and Jamie are awesome to deal with start to finish . The vehicle colour, model and options I wanted was not ready - rather then try and sell me in a vehicle I wasn't 100% on - the red deer Toyota team found the truck I wanted. While waiting for the time it took to arrive they gave me a demo to use. Will definitely deal with this red deer toyota group going forward . More

Great Service Dropped my RAV 4 off at 7:30 and Berry the shuttle driver was there to take me to work right then. Got the call my vehicle was ready approx 3 hours l Dropped my RAV 4 off at 7:30 and Berry the shuttle driver was there to take me to work right then. Got the call my vehicle was ready approx 3 hours later and the shuttle was there within 20 minutes which is pretty good seeing I work at the opposit end of the city. The girl at the counter went over everything on my work order in great detail. More

WHEEL ALIGHMENT Rating was based on friendly service, thoroughness and timely service. The impression left by the mechanics was that they performed beyond their mean Rating was based on friendly service, thoroughness and timely service. The impression left by the mechanics was that they performed beyond their means. One example of the performed duth by the mechanics was that the vehicle was washed without my say so. That was CUSTOMER SERVICE without a doubt. Thank you so very much and I will be back, Ron G. More

Excellent service at Red Deer Toyota. My vehicle was ready in time promised. Service department staff were professional and courteous. I would recommend Red Deer Toyota at Red Deer Toyota. My vehicle was ready in time promised. Service department staff were professional and courteous. I would recommend Red Deer Toyota to friends and family who are looking for vehicles or service. More