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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
551 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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551 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

November 18, 2021

Always excellent friendly service from everyone employed in the service department. Timely completion of repairs. More

by Canice7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Del Rio, Mike McPhail, Steve Bozek
Nov 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Pleased to hear this, thank you!

November 18, 2021

Vehicle was in for a recall issue, the service was great from booking appointment to end of appointment. More

by Terry
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Nov 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you Terry!

November 16, 2021

Had a few fleet trucks go in for a recall back to back and Preston's make it easy to just keep switching them after hours so we didn't have to delay any jobs More

by Benny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris from service
Nov 18, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you, pleased to hear this!

November 11, 2021

Great dealership but : I took my 2017 Trax in on Nov. 2 for an oil and fluid check and they did a tire rotation which they charged me for, but I neither asked for it or was asked if I wanted it. I don’t t More

by horsinaround
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamal Dabir
Nov 12, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thanks for the review, we appreciate it. We'd like to look into the situation you mentioned - please let us know if you can provide a name so we can locate you in our systems, or feel free to give us a call and we can investigate. Thank you!

Nov 12, 2021 -

horsinaround responded

It was Jamal Dabir who checked me in. I don't want to get him into trouble for this, but I don't think I should have to pay for something that I didn't ask for. Thanks ! Chrisanna Fagan

November 06, 2021

Great job, done in time , free car wash free shuttles , service advisor is great at his job More

by lesam2007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 08, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review!

November 06, 2021

Chris was respectful, friendly and easy to deal with, something that does not always happen when a woman takes a truck in for service. They were very conscious of Covid protocols, and all I encountered w More

by Ann K Clegg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and others, but I do not remember their names
Nov 08, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Pleased to hear this, thank you Ann!

October 30, 2021

Dealt with Prestons for many years always liked the service however the service department should have more direct contact with the service advisor not just the receptionist my original problem is stil More

by battrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 02, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the feedback, we appreciate it!

October 29, 2021

Excellent service. Had difficulties with my car. Service center was fully booked for the day, but they still managed to rectify my problems. Will always deal with Preston .Service advisor was very professio More

by Dewaldfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor. Very knowledgeable Jamal Dabir
Oct 29, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, we appreciate it!

October 24, 2021

Very friendly and qualified staff in all areas. I can highly recommend Preston dealership to everyone More

by TW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arjun Mehta
Oct 27, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review!

October 19, 2021

Work was performed as scheduled - staff was professional and polite. I will continue to take my service work to the dealership. More

by clintbatke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rose in service
Oct 20, 2021 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, come see us again when you need service on your vehicle!

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