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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
548 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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548 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

January 05, 2023

Best customer service’,very professional ,amazing team work. I Can’t thank you enough.keep going! More

by Jimmyb29
Recommend Dealer
Yes
Employees Worked With
Inder Sangha
Jan 07, 2023 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the kind words, Jimmy! We really appreciate the review.

Jan 09, 2023 -

Jimmyb29 responded

Best customer service very professional amazing teamwork I can’t thank you enough keep going!!!

December 30, 2022

I initially talked to and booked my service appointment with Graham Myers. He was extremely helpful helping me with the recall issue on my pickup truck. On the day of my appointment Mitchell Clark was my a More

by MikeK
Recommend Dealer
Yes
Employees Worked With
Graham Myers Mitchell Clark
Dec 30, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the kind words, Mike! Really pleased to hear all this. Come see us again if you need anything else!

December 27, 2022

Weeks and weeks of waiting for an appt. Called and said I would have to wait near month for appt. Went somewhere else. Booked another appt online and then they called to cancel that, said I More

by Cadillacdriver
Recommend Dealer
No
Employees Worked With
Service desk
Dec 28, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi there, thank you for the review and feedback - our sincerest apologies for the wait time. Our service department sees a high volume of work and is often booking several weeks in advance. Please let us know if we can assist with anything or answer any questions.

December 15, 2022

I have been a customer for several years and most of the time have been very satisfied. More

by LJB
Recommend Dealer
Yes
Employees Worked With
Graham
Dec 15, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we really appreciate it!

December 09, 2022

I’ve received nothing but amazing service each and every time from this dealership, highly recommended! More

by Jcanuck
Recommend Dealer
Yes
Employees Worked With
Mitchell Clark
Dec 11, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, greatly appreciated!

December 08, 2022

original rating updated to 5/5, Preston is a dealership which is concerned about the concerns of the customer . They go the extra mile to accommodate More

by Ron.roy
Recommend Dealer
No
Employees Worked With
Do not know
Dec 09, 2022 -

Ron.roy responded

Preston reached out to me about my comments and feelings towards my experience . They wanted to address :2 areas . The unresolved repair and the expense for it . I give my highest kudos to Preston for this approach . It showed real integrity in doing so and also it showed respect for the customer ( me ).. although my initial experience was rated low on my part I upgrade them all to 5/5 on review .it shows me they have respect for their customers and are not happy unless you are happy . I will definitely continue using their service , knowledge and experience .

Dec 11, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the update Ron and we are pleased to hear our team reached out to make things right! When you get a moment, we would appreciate if you would consider updating your original review. Thank you!

December 03, 2022

Excellent service & friendly staff Service performed while I waited and on time I’ll be back More

by Captain Pikard
Recommend Dealer
Yes
Employees Worked With
Mitchell
Dec 05, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, we appreciate it!

December 03, 2022

Okay you guys are getting a five star review which I haven’t given you in quite a while. I had an appointment for middle of December for battery dying and anti lock brake light on. It was getting wors More

by dave.jones
Recommend Dealer
Yes
Employees Worked With
Kevin, Graham
Dec 05, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the positive review, Dave! Greatly appreciated.

November 29, 2022

Staff are very pleasant to talk to. They kept in contact with me about my car while it was getting repaired. More

by LMB
Recommend Dealer
Yes
Employees Worked With
Sarah
Dec 01, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the review, greatly appreciated!

November 18, 2022

Polite, courteous professional service. Graham was excellent. Top notch from start to finish! Highly recommend. More

by Granny
Recommend Dealer
Yes
Employees Worked With
Graham Myers
Nov 20, 2022 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Thank you for the kind words, we really appreciate it!

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