Preston Chevrolet Buick GMC Cadillac LTD

original rating updated to 5/5, Preston is a dealership which is concerned about the concerns of the customer . They go the extra mile to accommodate which is concerned about the concerns of the customer . They go the extra mile to accommodate More

Okay you guys are getting a five star review which I haven’t given you in quite a while. I had an appointment for middle of December for battery dying and anti lock brake light on. It was getting wors haven’t given you in quite a while. I had an appointment for middle of December for battery dying and anti lock brake light on. It was getting worse so just showed up two weeks early wanting it done now cause I had to keep jumping battery. A nice blonde lady checked me in and Kevin and Graham kept me updated. They finally got the battery to fail and replaced it. Now my auto stop start feature is working again and truck starts in morning. Hopefully this one lasts longer than the original one! Faith has been restored for now in Prestons. The fellow who brought my car around after hours was nice to deal with too and we had a bit of a chat about common hobbies. More

Excellent service & friendly staff Service performed while I waited and on time I’ll be back while I waited and on time I’ll be back More

Staff are very pleasant to talk to. They kept in contact with me about my car while it was getting repaired. They kept in contact with me about my car while it was getting repaired. More

Polite, courteous professional service. Graham was excellent. Top notch from start to finish! Highly recommend. Graham was excellent. Top notch from start to finish! Highly recommend. More

Very Professional Run Dealership. !Clean and bright facility and friendly staff. Nice waiting area for customers.! !Clean and bright facility and friendly staff. Nice waiting area for customers.! More

Confirmed my appointment Solid and quick repairs of issues Provided transportation to and from my home for drop off and pick up. Car washed and cleaned ! Nice job issues Provided transportation to and from my home for drop off and pick up. Car washed and cleaned ! Nice job More

Amazing quick check in process and super helpful friendly staff. I truly feel like every customer and their vehicle is a priority. Pick up was quick and I like that they offer to wash your vehicle before you staff. I truly feel like every customer and their vehicle is a priority. Pick up was quick and I like that they offer to wash your vehicle before you pick it up. Great work Preston team. More

I ordered a new Canyon Denali. At our purchasing meeting my brother and I made it adamantly clear that I had to have Michelin tires on it. When I went to pick it up it was being At our purchasing meeting my brother and I made it adamantly clear that I had to have Michelin tires on it. When I went to pick it up it was being cleaned so we went in to do the paperwork and when we finally got to go out to see it, there were no Michelin tires on it. After an hour or so speaking with the salesman and two managers, the end result was I could get them but I would have to pay for them because Preston’s couldn’t absorb the cost. This was after being told the customer is always right! 5 days later, after it sitting in a garage, my diagnostic report came back and everything was fine except the pressure in the tires was low! They needed to have air put in. When I phoned the service desk I was told I could get an appointment to look into the matter 22 days later! Apparently I could still drive it but I just had to make sure the tires didn’t go flat! Over 50 years of dealing with Preston’s their “service” has disappeared! More

Always trust them with our car. Excellent service. Jarret was just great and will definitely go again Excellent service. Jarret was just great and will definitely go again More