Peel Chrysler Jeep Dodge RAM

Good service and very patient. I was impressed that he stayed as late as e did to make my contract exactly what I was promised. However there was no follow up call after I purchased my new vehicle. stayed as late as e did to make my contract exactly what I was promised. However there was no follow up call after I purchased my new vehicle. More

I had a great time at this dealership, we were treated with great customer service skills and a very efficient and patient sales manager. He is one of the best to work with, I would definitely recommend h with great customer service skills and a very efficient and patient sales manager. He is one of the best to work with, I would definitely recommend him to everyone I know!! More

I searched for a lower price couldn't find one.....You really can't beat a deal from peel! Russ was excellent, upfront, knowledgeable and an excellent salesman. First time ever purchasing a one.....You really can't beat a deal from peel! Russ was excellent, upfront, knowledgeable and an excellent salesman. First time ever purchasing a car over the phone, was an easy, non-stressful experience. Russ explained the process and put us in touch with financing/extended warranty. Bond took over from there for financing and he was amazing as well. Even picking the car up and signing the papers was so easy and quick even with our little guy with us (who loves the playing cards he was given). These guys know what they are doing. Overall best experience I have ever had purchasing a vehicle new or used. More

Thanks Paul You made my wife's and my Thanks Paul You made my wife's and my purchase a breeze. Highly recommend you and the dealership. Would not have any problems sending any o Thanks Paul You made my wife's and my purchase a breeze. Highly recommend you and the dealership. Would not have any problems sending any one to see you. Your follow up is also fantastic. Thanks again Mark Coutts More

You guys rock! You found me exactly what I needed in a very timely manner. Very courteous and professional in every aspect...I love my new jeep summit and as always ...the service that I have received on very timely manner. Very courteous and professional in every aspect...I love my new jeep summit and as always ...the service that I have received on my other cars over the past 4 years has been great and they are always very friendly at peel..I appreciated immediate callbacks...and very helpful answers to all my queries. Most importantly they got me the best price in the land. Thanks for everything More

Paul was outstanding. He made our decision to purchase a new Fiat very easy!! He was a real pleasure to work with. I would recommend Paul to anyone. new Fiat very easy!! He was a real pleasure to work with. I would recommend Paul to anyone. More

The car itself was in great condition, only 2 years old. No problems there. But not a pleasant purchasing experience. I've had bad experiences at used car dealers before, and hoped a new car dealer would be No problems there. But not a pleasant purchasing experience. I've had bad experiences at used car dealers before, and hoped a new car dealer would be different. I was told during the test drive that there were no administrative fees. As per the Ontario Motor Vehicle Dealers act, advertised prices must be all-in pricing and clearly state any other required fees for inspections and taxes. Rocco was initially friendly, but as soon as money became involved that changed quickly. I liked the car, and made an offer - the listed price minus 2%, which is not too much to ask. Rocco came back with a very large number I wasn't happy with. We negotiated for a bit, and verbally agreed on a price. I hadn't signed anything, and while waiting for the paperwork, I realized that I had been negotiating on a falsely inflated number - Rocco had taken my initial offer, and added more then $2300 to it! A very dishonest way to do business. My mistake not to get out a calculator and verify his offered price, but why should I have to do that? When I saw the paperwork, there were a number of bogus fees, including a $1000 safety inspection, and a $300 Pre-delivery inspection (PDI) adding up to over $2000 in administrative fees. Aside from being illegal to have all these fees not listed in the advertisement, it is deceitful to state that a used car needs a PDI when that is strictly for new cars arriving from the factory. Two inspection fees for the same car? I refused to sign the paperwork, and when I called Rocco on the phony inspection fees some of them quickly disappeared. I stated the final price i was willing to pay including all fees, and Rocco agreed. Yet after the paperwork was redone some other fees had been added to increase the price above what we had just agreed on! After some more pointless arguing, I agreed to pay a $500 safety inspection fee as I hate arguing until i'm red in the face and had had enough at that point. Safety inspections are normally under $100, and this car was practically brand new. If the car I was interested in was more common (manual transmission) I would have walked out on the spot. I was not looking forward to going back to the dealer to pick up the car. Unsurprisingly, it was not a great experience either. I got hit with some more fees when I arrived - despite already having paid the full amount. Rocco wanted a $75 fee for the license plate sticker - something that obviously should have been included in the purchase of the car. The car wasn't ready when I arrived (no license plates on the car, had to be cleaned), I had to ask for the e-test documentation as it was missing and to add insult to injury, the car had no gas in it. Overall not a pleasant purchase experience at all. Trying to take advantage of customers is not a good way to do business. I will not be returning to this dealer. More

I felt like Lucas worked for us on getting the deal done on the Jeep Wrangler Sahara. He was honest and straight forward about the trade in (we sold the car on our own and he helped with that) and he maint on the Jeep Wrangler Sahara. He was honest and straight forward about the trade in (we sold the car on our own and he helped with that) and he maintained credibility on the negotiation. Overall we were very happy to get the perfect vehicle for us at a fair price just in time to enjoy the Summer. More

I had an amazing experience with Peel Chrysler!! Josh West was nothing but amazing and helped me buy my first truck. He answered every question I had and more! Josh always got straight to the point and a West was nothing but amazing and helped me buy my first truck. He answered every question I had and more! Josh always got straight to the point and always made me feel comfortable. Josh is the true definition of amazing customer service! I would strongly recommend this dealership to anyone who is looking to buy a new or used vehicle! More

Our experience at Peel Chrysler Dodge Ram was awesome!!! Josh listened to our needs and helped us find the vehicle that was right for our family. Infact we ended up buying a car and a truck on our first v Josh listened to our needs and helped us find the vehicle that was right for our family. Infact we ended up buying a car and a truck on our first visit. The truck is perfect for the farm and the Avenger give us great milage to and from work. It was worth the drive from Shelburne to Peel Chrysler for their outstanding service, Thanks Josh!!! More