Peel Chrysler Jeep Dodge RAM
Mississauga, ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Dishonest Sale Tactics This large and well-known dealership engages in fraudulent sale tactics to close the deals with their customers. I became a victim of such a case sce This large and well-known dealership engages in fraudulent sale tactics to close the deals with their customers. I became a victim of such a case scenario and was only able to uncover it at the time I came in to pick up my vehicle. The first bill of sale that I signed at the time of ordering a new vehicle contained incorrect financing information (such as payment amount and total cost of borrowing), which was later used to manipulate me into signing a new bill of sale with a higher interest rate (at the time of vehicle pick up), by using that incorrect financing information in the first bill of sale to convince me that I am actually getting a better “deal”, when, in fact, it was not and this can be easily proven with simple calculations. None of my concerns were properly addressed by the dealership staff. I had no choice but to sign a new bill of sale - as the car was ready and registered on my name already. At no point in time was a “new” financing terms communicated to me prior to my appointment to pick up the vehicle - although I asked about it at least 3-5 times both, the sales person, Sal, and the financing manager, Assad (Bond), over the phone. My request to my sales person to email me the final financing terms as a confirmation were all ignored - as they are “too busy” and everything is as stated in my first bill of sale. I only learned of new financing terms upon my arrival at the dealership, and only at the time of signing a new bill of sale and only because I did my due diligence and checked it before signing. The ownership was already done, half of the paperwork was signed, the car was mine, and I felt pressured to sign this new bill of sale and to leave. I felt that my sales person and the financing manager was both getting quite frustrated as I questioned them. I knew something was wrong and one of those two bills of sale was wrong, and was able to figure out where and which one by doing some simple mathematical calculations by using RBC’s car loan calculator online. However, I was told by both the sales person and the financing manager that the calculator is wrong, but their both bills of sale are correct. I have never double checked the calculations on my first bill of sale, assuming that I can trust such a huge dealership and could not even imagine that the numbers could be false. Given that the financing manager did not even attempt to explain how and why the numbers are wrong on the first bill of sale to me and, instead, he simply just tried to cover up for it by providing me with some unreasonable and false statements (such as he did us a favour by working out a better deal with the bank and asked them to calculate the payments and total cost of borrowing in a different manner to save us some money given that the bank approved me for a higher interest rate). This does not make any sense, which I told them. Higher interest rate means higher payment amount and higher total cost of borrowing given that the principal amount and amortization period remain same. However, the financing manager just ignored my concerns and still did not confirm that, in fact, they managed to make a mistake on my first bill of sale. In fact, the financing manager confirmed to me that there is no mistake on the first bill of sale as the computer did all the calculations. This is completely false allegations made by the financing manager and can be easily proven. PLEASE BEWARE AND DOUBLE-CHECK ALL NUMBERS ON THE BILL OF SALE PRIOR TO SIGNING IT - apparently you cannot trust even large dealerships to provide you with the correct amounts and calculations. More
got a great deal.tks Rocco Rocco made it a great experience.i got the jeep i wanted at the price i could afford.you cant beat a deal from peel is right. Rocco made it a great experience.i got the jeep i wanted at the price i could afford.you cant beat a deal from peel is right. More
RAM1500 Quad Cab Purchased a Ram from Peel at a good price. Sales guy Gabriel was hard on the negotiations but fair to deal with. His Manager Bruno was OK once I broug Purchased a Ram from Peel at a good price. Sales guy Gabriel was hard on the negotiations but fair to deal with. His Manager Bruno was OK once I brought him some canolies. Overall a good experience, would definitely recommend. Sam in finance was to the point which is what I liked. Mauro More
Fast, friendly, knowledgeable and well priced I dealt with Josh West who was recommended by a friend who also bought a RAM truck. He was thorough and knew the ins and outs of the vehicle I was int I dealt with Josh West who was recommended by a friend who also bought a RAM truck. He was thorough and knew the ins and outs of the vehicle I was interested in. The whole process was smooth and enjoyable. I am very happy with the truck that I bought and very satisfied with Sam in the business office for recommending some add-ons. More
Good response to email message I like the fact that my email was answered immediatley and also given a call back. i will be buying at the end of feb/2016 and i went to look at the I like the fact that my email was answered immediatley and also given a call back. i will be buying at the end of feb/2016 and i went to look at the inventory and was surprise the different amount of cars available More
Financing and Customer service Finance manager is very nice and friendly. He answered to all of my questions. Sales person is OK . Sales person need to be more friendly . Finance manager is very nice and friendly. He answered to all of my questions. Sales person is OK . Sales person need to be more friendly . More
Fantastic. Great deal. Awesome vehicle. I have purchased a number of vehicles over the years and the experience I had at Peel was just outstanding. I recommend the dealership every chance I I have purchased a number of vehicles over the years and the experience I had at Peel was just outstanding. I recommend the dealership every chance I get!!. More
Exceptional service Me and my family went to this dealership a couple of months ago. We found the Sales staff went out of their way to trade in my existing sedan for a fa Me and my family went to this dealership a couple of months ago. We found the Sales staff went out of their way to trade in my existing sedan for a family van. More
ITS WORTH THE DRIVE TO PEEL CHRYSLER!!! Thank you Peel Chrysler :) I love my new Dodge Hemi Ram, I couldn't be happier. They had exactly what I wanted in stock. Delivery was a breeze, whe Thank you Peel Chrysler :) I love my new Dodge Hemi Ram, I couldn't be happier. They had exactly what I wanted in stock. Delivery was a breeze, when I arrived it was all ready to go and with a full tank of gas too! The experience from Cathy @ Peel made this purchase fun, exciting and most of all very easy and comfortable. Being a big purchase this was very important to me and she nailed it. Way to go Cathy! The atmosphere @ Peel makes you feel like your one of their family. I will definitely purchase from them in the future. More
New Car Experience Purchased a new Jeep Grand Cherokee in November 2015 and was very please with the overall experience, price was excellent, and the experience was very Purchased a new Jeep Grand Cherokee in November 2015 and was very please with the overall experience, price was excellent, and the experience was very satisfactory. More