Pathway Hyundai

This was my first time buying a car so I was a bit apprehensive. But I was lucky because I dealt with Derek and he made me feel comfortable right away. I was expecting to be pressured and rushed but t apprehensive. But I was lucky because I dealt with Derek and he made me feel comfortable right away. I was expecting to be pressured and rushed but this wasn't the case. He is very friendly and made me feel at ease. He made me feel like I was important and not just some other customer. He was also very patient (and car salesmen should be!) with all my questions and I had a lot! I never felt like he was rolling his eyes or running out of patience. He answered everything with a smile. Great guy! I would strongly recommend dealing with Derek if you can! Thanks Derek and Pathway! Éric Joly More

I brought my 2007 Hyundai Elantra in for an oil change early this week and a written estimate on parts and labour for a new factory stereo (an installer had scratched the old one). I had called the pre early this week and a written estimate on parts and labour for a new factory stereo (an installer had scratched the old one). I had called the previous week to speak to the parts dept about the cost of a replacement radio. The person I spoke to insisted that the car would have to be brought in and the radio removed so that the correct radio could be ordered... and that I'd have to live without a radio for a time. Weird - hence the -4- for Customer Service. The oil change was completed quickly... but the price was $60! Either they charge too much for an oil change or they performed some other service without informing me. In either case, this is why Price gets a -4-. More

We bought a used car from Pathway Hyundai, and we drove in from Toronto to get it. They really pulled out all the stops to make things happen quickly, called them Friday, during the day, and they had it in from Toronto to get it. They really pulled out all the stops to make things happen quickly, called them Friday, during the day, and they had it certified, licensed and ready to pick up Sat morning. I was a little apprehensive about making a deal sight unseen over the phone. I wanted to make sure the vehicle was as expected when we showed up. It was better than expected, and the service was great. Super happy with the whole process totally worth the drive to Ottawa. Price was great, that was the reason we made the trip. Well super happy with everything once somebody returned my calls. They almost lost the sale initially, as we first spoke to Derek Kilburn a couple weeks earlier. I contact him several times by e-mail and phone, but he would not return my calls. We ended up dealing with Ron, and Paul Gordon, and both of them were great. They would get a full 5 out of 5 in all categories, if not for the initial dealings with Derek. Thanks again. More

Great experience overall. Pat was friendly, helpful, and made suggestions based on our own needs and budget. Highly recommend giving him a call if you're looking for a vehicle! made suggestions based on our own needs and budget. Highly recommend giving him a call if you're looking for a vehicle! More

From the moment I walked in to the dealership we were greated with fast friendly service. Stephane Pare went above and beyond with his service and made sure I purchased the exact car I was looking for. H greated with fast friendly service. Stephane Pare went above and beyond with his service and made sure I purchased the exact car I was looking for. His friendly demeanor made our decision that much easier and he covered all aspects of buying a new vehicle. I can't imagine dealing with another sales person for my next purchase. I will definately refer all my family and friends to buy from Hyundai Pathway and Stephane Pare More

My experience with pathway was amazing, Stephane Pare was a great, he gave me all the info i need to make my choice, really great and friendly service. TOute une expérience pour moi avec un vendeur gentil et a great, he gave me all the info i need to make my choice, really great and friendly service. TOute une expérience pour moi avec un vendeur gentil et donne toute les informations que tu as besoin pour prendre la bonne decision. More

Great service : I have a financial hiccup. I wasn't sure if i could finance a car. I had tried other dealers but with no luck. My brother got in touch whit Stephane Pare at Pathway Hyundai and Stephane had if i could finance a car. I had tried other dealers but with no luck. My brother got in touch whit Stephane Pare at Pathway Hyundai and Stephane had no problem doing the extra work (steps) to get the car I wanted at the price I wanted with no hassle. Great job Steph Thanks More

I would absolutely deal with Pathway Hyundai, again. Stephane Pare was fantastic - responsive, accommodating and willing to go the extra mile to ensure I had the right information to make an informed de Stephane Pare was fantastic - responsive, accommodating and willing to go the extra mile to ensure I had the right information to make an informed decision. I wish all car buying experiences could be like this one! More

My car getting old, I proceeded on searching for a new vehicule and set my aim on a hyundai. Since I live in the Outaouais region near Ottawa, I started looking for dealerships in that area but was very d vehicule and set my aim on a hyundai. Since I live in the Outaouais region near Ottawa, I started looking for dealerships in that area but was very dissapointed in the services and prices offered by them. That's when I was refered to the Hyundai dealership in Orleans and to Gordon Ouimet working there. And also, that's when I was introduced to quality services; Gord is very professionnal and answers questions honestly and without prejudices. Gord is bilingual and as a french speaker, I also liked the idea of being served in my native language. I highly recommand this dealership and if you can, get an appointment with Gord Ouimet! More

Overall experience has been positive so far. Jenna followed up with a phone call the day after we took delivery, which was a nice touch. followed up with a phone call the day after we took delivery, which was a nice touch. More