
Pathway Hyundai
Ottawa, ON
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558 Reviews of Pathway Hyundai
We were stuck and in a jam. We got a call from our leasing company (not a Hyundai), telling us that the car was due back at the beginning of the month, and we had gone over the allotted time. We thou leasing company (not a Hyundai), telling us that the car was due back at the beginning of the month, and we had gone over the allotted time. We thought we had another month to make a decision to purchase our leased car, re-lease, or purchase something new. We came to the staff at Pathway Hyundai, and they explained in detail all of the good and bad results for all scenarios. We test drove cars and trucks, before deciding on the Hyundai Veracruz, which really fits our lifestyle, and our budjet. The staff, both Greg and Ray, spent all of the time needed to help us come to this decision, and they didn't rush us in any way. My wife and I both detest when you are left sitting in the dealership while the salesperson "goes to ask his manager" for every simple question, and this didn't happen at all. We left the dealership with our new car feeling like they had given us all of the tools and information to help us make a wise choice. Our only complaint is that they were too courteous, after being offered coffe or water by multiple staff members!! More
Stephane Pare is the best.He makes you feel as if you are the only one he has to deal with.We had a Santa Fe and traded it in for a Tuscon.We liked the Tuscon but it sure wasn't a Santa Fe .We went to talk t the only one he has to deal with.We had a Santa Fe and traded it in for a Tuscon.We liked the Tuscon but it sure wasn't a Santa Fe .We went to talk to Stephane and he was there for us .We have our Santa Fe now and we could,'t be happier.This vehicle is the best. Stephane genuinely cares about people,not just selling a vehicle.I hope that everyone gets to deal with someone like him. He makes you feel like you are part of his family. I have and will continue to refer people to him.Way to go Stephane. More
I have purchased many(too many) vehicles for myself, family and friends and I have to say that the experience at Pathway has been one of, if not the best experience I've had. The staff have all been family and friends and I have to say that the experience at Pathway has been one of, if not the best experience I've had. The staff have all been cordial and professional.....from the receptionists, to Ray and Keith in Sales and Dave in Service. Bernie & Mavis Mason Stittsville, Ont. More
Answered all my questions thoroughly. Very friendly and efficient. Organized. Helpful and went out of their way to make it an enjoyable experience. Would recommend friends and family for sure. efficient. Organized. Helpful and went out of their way to make it an enjoyable experience. Would recommend friends and family for sure. More
Best possible first car buying experience EVER! Thank Best possible first car buying experience EVER! Thank you Derek for all of your help, and the friendly service pretty much guarantees that I will com Best possible first car buying experience EVER! Thank you Derek for all of your help, and the friendly service pretty much guarantees that I will come back the next time I want to purchase a car. I plan on recommending Pathway to anyone I know looking for a car. More
Gord and Paul were helpful even after the sale. The customer service began right away. The XM radio was not working and Gord stuck around until it was figured out. customer service began right away. The XM radio was not working and Gord stuck around until it was figured out. More
Excellent sales support. Clearly described all features and options to help me decide what model was best for me and what options I should purchase. and options to help me decide what model was best for me and what options I should purchase. More
I live 20 minutes to the East of this dealership and was driving on Youville Drive in Orleans looking to buy a used car. I was aware of Pathway Hyundia but not that it was on Youville Drive. I was looking f driving on Youville Drive in Orleans looking to buy a used car. I was aware of Pathway Hyundia but not that it was on Youville Drive. I was looking for a place to turn around and head back home when I happened upon Pathway Hyundai. I began looking at used cars in the lot and was approached by an employee who asked me if I needed to see a salesman. I told him I was just looking for now. I was not approached by anyone and was allowed to look at the cars I might purchase. After making some choices I went into the dealership and was met by salesman Anthony Sirianni. Anthony was polite, very calm when he spoke and at no time did he cause me to feel that I was being pressured. We checked cars together and he obtained prices and kms for me. We went inside to discuss a potential purchase. During this process, Anthony did not try and pressure me to buy. We discussed costs and he spoke with his Sales Manager Keith Tiedtke. Keith eventually came to see me and offered my a great deal on a 2012 Elantra. It was too good to pass up and I made the deal adding extra packages onto the vehicle. I told Keith at that time how impressed I was with Anthony and that he was a great asset to Pathway. Anthony stayed with me throughout the buying stages and then in receiving my vehicle on a later date. He was quite professional, thorough and listened to what I was saying. Anthony did a wonderful job and I would recommend him to anyone as a salesman who will provide the best customer care possible. I would buy a car from Anthony again in the future. I also like how all of the employees I met at reception, Parts and Service were all so friendly and each congratulated me on my car purchase. I have already spoken to one of my brothers about my car and the quality of the customer service. He is interested in contacting Pathway and Anthony Sirianni in June to discuss buying a new vehicle. Well done Anthony and well done Pathway Hyundai. More
The car is great, a bargain among luxury cars, a 4.6 V8 The car is great, a bargain among luxury cars, a 4.6 V8 Genesis. Jenna Leonce and Paul Gordon were efficient and fair. On price, I do not expect The car is great, a bargain among luxury cars, a 4.6 V8 Genesis. Jenna Leonce and Paul Gordon were efficient and fair. On price, I do not expect a steal and did not get one. I would describe the price as reasonable and fair. Because of a burned out low beam headlight bulb, covered by warranty, I have already used the service dept., which is friendly and efficient. More
Pathway Hyundai was very helpful and didn't pressure me into the sale of the new car and they were curtious and aware of my needs for geting a new car. Overall there is nothing bad that i can say about the into the sale of the new car and they were curtious and aware of my needs for geting a new car. Overall there is nothing bad that i can say about them they get a 10 out of 10 in my book. More