Pathway Hyundai

Went well for a Service 1 Expected this level of customer service. The followup phone calls were helpful and gave me piece of mind that my car was being properly serviced. Tha Expected this level of customer service. The followup phone calls were helpful and gave me piece of mind that my car was being properly serviced. Thanks! More

Service has always been great The staff is very personable and knowledgeable i get updates on the status of my vehicle and in most cases it's ready and delivered as scheduled. Th The staff is very personable and knowledgeable i get updates on the status of my vehicle and in most cases it's ready and delivered as scheduled. The shuttle service is also excellent! More

Winter tires & Oil Chsmge Came in to have winter tires removed and install new summer tires that I thought had been ordered but were not and for an oil change Re the tire m Came in to have winter tires removed and install new summer tires that I thought had been ordered but were not and for an oil change Re the tire mix up. When I booked the appt through Louisa I told her the tires I wanted and the price as I had spoken with the parts dept. I assumed she would or would have someone order the tires. I assumed wrong as when I arrived thus am I was told the tires had not been ordered. Apparently she does not do this. That is fine but it would have been helpful if I had been made aware of this. I was on a tight schedule and to be told the tires had not been ordered well I was not a happy camper. I was fully prepared to take my vehicle and never return. Fortunately Dan Larose was able to obtain the tires in an hour and had me on my way in time. He was excellent and took a potential customer losing issue into a positive experience for me. Job well done I say Dan. More

Solution to long-standing electrical issue. Since day one with my 2015 Sonata, there has been an electrical issue. When cold, power did not flow to the center panel. This caused issues with th Since day one with my 2015 Sonata, there has been an electrical issue. When cold, power did not flow to the center panel. This caused issues with the entertainment system, the rear camera and the power outlets. Once the car warmed up (up to 30 minutes in the winter), power would return. For this service, I left the car overnight so that the diagnostic team could perform a check after a cold start. The problem occurred and Dan Larose and his team were able to diagnose and solve the problem. Well done! More

Good dealership! friendly atmosphere and friendly people, just bought a car there. don't hesitate to negotiate and ask for good price. was pleased with car condit friendly atmosphere and friendly people, just bought a car there. don't hesitate to negotiate and ask for good price. was pleased with car condition upon receiving. More

Over all experience I had excellent service and a great service advisor Dan Larose. He was polite and answered all my questions. I would return to see him any time. I had excellent service and a great service advisor Dan Larose. He was polite and answered all my questions. I would return to see him any time. More

Very courteous, knowledgeable I felt comfortable bringing my car there. Dan Larose was very clear in explaining the details of my repairs. I felt in good hands, a trust worthy de I felt comfortable bringing my car there. Dan Larose was very clear in explaining the details of my repairs. I felt in good hands, a trust worthy dealership. More

Great advisor! Nick was a great and knowledgable advisor, easy to talk to and was able to answer all questions immediately without delay, will be back!!! Thanks Nick was a great and knowledgable advisor, easy to talk to and was able to answer all questions immediately without delay, will be back!!! Thanks More

Service Review Good Afternoon, Took my wife's Elantra in for it's first service since we bought the vehicle & overall it was great! Thank you very much!!! Good Afternoon, Took my wife's Elantra in for it's first service since we bought the vehicle & overall it was great! Thank you very much!!! More

poor service experience I had to pay 76 $ for a diagnostic fee whereas the serice manager Gareth Spencer coulld have told me that this service was no longer under warranty a I had to pay 76 $ for a diagnostic fee whereas the serice manager Gareth Spencer coulld have told me that this service was no longer under warranty at which point I could have declined the work. I am 76$ wiser and Pathway is out of luck for any more service on my vehicle. The manager Greg was of no assistance either. so sad More