Pathway Hyundai

Service Review Good Afternoon, Took my wife's Elantra in for it's first service since we bought the vehicle & overall it was great! Thank you very much!!! Good Afternoon, Took my wife's Elantra in for it's first service since we bought the vehicle & overall it was great! Thank you very much!!! More

poor service experience I had to pay 76 $ for a diagnostic fee whereas the serice manager Gareth Spencer coulld have told me that this service was no longer under warranty a I had to pay 76 $ for a diagnostic fee whereas the serice manager Gareth Spencer coulld have told me that this service was no longer under warranty at which point I could have declined the work. I am 76$ wiser and Pathway is out of luck for any more service on my vehicle. The manager Greg was of no assistance either. so sad More

Disgusting Avoid this place at all costs. They bully you, are manipulative and lie about the condition of their cars. Both the sales guys and managers are awfu Avoid this place at all costs. They bully you, are manipulative and lie about the condition of their cars. Both the sales guys and managers are awful and don't listen to their customers. They are clearly desperate for sales and do whatever it takes to get it, even if it is ripping their customers off. I would never go here again or recommend them to anyone. Buyer beware!!! More

Brutal Service Absolutely terrible service from a sales rep Syed and a sales manager that I forget his name but he has salt and pepper hair. They did their absolute Absolutely terrible service from a sales rep Syed and a sales manager that I forget his name but he has salt and pepper hair. They did their absolute best to convince me that hyundai warranty's are only valid if you are purchasing through a Hyundai dealership, as well they did their best to convince me that I should purchase a lower level model from them vs a higher end model for less money from an ADVERTISED price from a dealer just down the road. Very slow and drawn out service, but complete ineptitude for competitive prices in the local area. If they had simply said they could not have beaten or even matched the price from the onset that would have been fine but deciding to waste 3 to 5 hours of my time and then choose to try to trick me into buying a worse car for more money really got me frustrated. Their cars are extremely dirty and often have semi serious damage to them on the lot (ie broke twilight). Signed Very frustrated and purchased somewhere else More

Great service I bought two cars here and I service here and the staff is very friendly and helpful. As a women I felt like they answered all my questions and made b I bought two cars here and I service here and the staff is very friendly and helpful. As a women I felt like they answered all my questions and made buying a car easy. Go see Frank! More

Great Experience! I recently bought a used 2007 Subaru Forester from Pathway. Went in looking for a second vehicle to complement my 2010 Santa Fe and could not be happi I recently bought a used 2007 Subaru Forester from Pathway. Went in looking for a second vehicle to complement my 2010 Santa Fe and could not be happier with the result. The price I received was fair and the vehicle itself has turned out to be great. Derek and Paul were both very knowledgeable when explaining features relative to the vehicle as well as with the dealerships service practices. Overall it was a pleasure dealing with Pathway Hyundai and I look forward to doing business with them in the future! More

worst ever Very bad manager in sales , ,in 50 years of buying cars ,this is the first time I had to walk away, I should have ran away ! This would have been t Very bad manager in sales , ,in 50 years of buying cars ,this is the first time I had to walk away, I should have ran away ! This would have been the second car from pathway More

New car.. won't cover diagnosis I have a new veloster turbo and check engine light is constantly on and off.. visited the dealer one day and the service manager advised me that prett I have a new veloster turbo and check engine light is constantly on and off.. visited the dealer one day and the service manager advised me that pretty much everything was covered under warranty. 3 weeks after i brought my car to this dealer for warranty service (60000km) the service manager advised me that only 80% might not be covered under warranty and wanted to charge me a diagnosis fee before even checking the car. He assumed right away that it might cost me.. new car and if gas cap was the problem i might get charged the diagnosis fee.. Watch out what your sale person tells you because they lie to get you to purchase a new car.. I would not recommend this dealer because my other car (ford) doesn't give you any issues and they will cover their 100$ diagnosis fee. More

Horrible customer service - needs an management review by hy Wow! Horrible customer service. Used to service my car here for years. I have been trying to book my regular spring maintenance for weeks and am givin Wow! Horrible customer service. Used to service my car here for years. I have been trying to book my regular spring maintenance for weeks and am giving up. The service department was always busy which automatically sends a customer to leave a voice mail. I did three times without them ever calling me back over a period of three weeks! I called tonight and was met by a totally incompetent person at the switchboard. She told me service was just too busy to take my call and said I had to leave them a voice mail. I just started to tell her that I had done that without anyone ever calling me back. She cut me off mid sentence, told me they were just too busy and hung up. This is crazy! Taking my business elsewhere! Buyers beware if you buy a hyundai and get it serviced with patheway hyundai orleans. They don't seem to know the first thing about keeping clients! More

The Owner is beyond RUDE.. Thanks to the beyond RUDE Owner. he told me to F@%K OFF and if I didn't like service I can go somewhere else. and the crap quality of my Elantra.. fu Thanks to the beyond RUDE Owner. he told me to F@%K OFF and if I didn't like service I can go somewhere else. and the crap quality of my Elantra.. full brakes and calipers at 38,000 km.. my fault for not washing them.. Did I forget the Bounce in the dryer lol Now talk about a huge gas pig.. I sooner take the bus than ever own a Hyundai I call Hyundai and their attitude was.. toooooo bad.. soooooooo sad.. More