Parkview BMW

Excellent Delivery Experience The Wes was very direct and to the point and got me exactly what I wanted after explaining the unnecessary haggling experience I received from another The Wes was very direct and to the point and got me exactly what I wanted after explaining the unnecessary haggling experience I received from another BMW dealership. Got me the exact car I wanted for the price I asked for. When there was a problem with BMW Finance he took care of it right away without discussion. The delivery experience by Corey was above and beyond what he had to do. I had forgotten an item in my lease return and Corey made sure to drop everything right away to help me get it back after the car had already been shipped off. That level of service alone was priceless. John was great at answering my questions however was not able to deliver on what I had directly asked for. Initially quite insistent on upselling after I had explicitly described exactly what I needed. Overall knowledgeable and friendly. Service Experience - The service department is generally quite busy and I find myself waiting to be checked in by the service advisor. Tends to be a messy situation as my numerous visits show that clients tend to get mixed up or paperwork gets lost and clients are left waiting. At a different BMW location, they ask clients what else is required for service at the time when the appointment is made. Hence the paperwork/service invoice is already drafted. When arriving at the service bay, key is handed to off to the staff and dropped into a reader which immediately brings up service invoice and client info. Parkview may benefit from such a process to help expedite the service experience and reduce confusion. More

A stellar, top-notch service befitting the brand Without hyperbole our experience here was absolutely stellar. My wife and I have been through several cars in the past few years, and have had our fai Without hyperbole our experience here was absolutely stellar. My wife and I have been through several cars in the past few years, and have had our fair share with dealerships and other brands. Hands down Parkview BMW made the experience much more inviting and welcoming than any other we have dealt with in the past. The BMW DNA is as evident in this showroom as it is on the road. We acquired two vehicles with the help of Adrian Andrews, Arash Rahimpour and Wes Schanzenbacher. Their welcoming and cordial approach made the experience relaxed, informative, and rewarding. Arash's candour and knowledge base helped us get into the vehicles we sought, while Wes and Adrian Andrews helped complete a seamless transaction. The entire team's dedication was there well beyond store-close, indicative of their passion and enjoyment for their work. Arash and Adrian Lupo's knowledge-base and experience with the vehicles, their features and capabilities were clearly evident in both the delivery and intro to our first vehicle; as well as in their input on spec'ing-out the second, more particular vehicle we ordered. All in all, the experience was great, and we look forward to continuing our relationship with Arash, Wes and the two Adrians. It was a thoroughly enjoyable, easy-going and rewarding experience befitting the BMW reputation and brand. More

Great Experience!! I chose this dealership because they had exactly what I was looking for. The customer service from all levels of staff was amazing. My sales specialis I chose this dealership because they had exactly what I was looking for. The customer service from all levels of staff was amazing. My sales specialist Rock Allen really went above and beyond his description to ensure I was happy with my purchase. I definitely would recommend my friends and family to see Rock. He's easy going and very knowledgeable. More

Great and speedy experience. They had the exact car I wanted and made it easy to buy and accept. Whole experience was great! Thank you very much. They had the exact car I wanted and made it easy to buy and accept. Whole experience was great! Thank you very much. More

very comfortable experience The sales rep provides me service in a very professional way, especially when I need suggestions and recommendations. The rep are also willing to help The sales rep provides me service in a very professional way, especially when I need suggestions and recommendations. The rep are also willing to help out when I need a ride from the different dealer where I returned my previous lease car, pretty far away. I appreciate the services and will recommend to my friends. More

M Service Joe Kim welcomed me the minute I arrived to service my X3. The staff was also attentive and very friendly. I was introduced to the service rep, Jame Joe Kim welcomed me the minute I arrived to service my X3. The staff was also attentive and very friendly. I was introduced to the service rep, James and he provided me a loaner immediately once they needed the vehicle for a few days. Dealership did an awesome job with providing top notch customer service, Kudos to your Team...!!! More

Excellent experience This is my second purchase through Dave at Parkview. Dave is a consummate professional, keeps his word, does not employ hard sales tactics but instea This is my second purchase through Dave at Parkview. Dave is a consummate professional, keeps his word, does not employ hard sales tactics but instead works with you to understand your requirements and gets you into the car that you will love. Thanks Dave - great experience. More

Bobby and his team were excellent . We first approached Bobby two years ago to discuss an upgrade to our BMW 3 series. He kept an eye out for us over this period and called us when . We first approached Bobby two years ago to discuss an upgrade to our BMW 3 series. He kept an eye out for us over this period and called us when the appropriate vehicle became available. As it was previously owned vehicle he ran through the service history and was very transparent. He was thorough and went the extra mile for us when it came to getting his service team to do a few repairs even doing some himself!!!! Andrew Tannous completed the transaction with efficiency and courtesy. We certainly left feeling we had made the right decision and treated in a manner one would expect when purchasing a premium car. We have referred all our BMW friends to Bobby with confidence. More

Third Purchase from Dave I’ve had the pleasure of buying three BMWs from Dave over the past ten years. He is very professional to dark with and has as an excellent support t I’ve had the pleasure of buying three BMWs from Dave over the past ten years. He is very professional to dark with and has as an excellent support team at Parkview BMW. I’m looking forward to driving my new X4. More

Addressed all my needs Everyone encountered at the dealership was attentive and professional. Ken is very responsive which made for a seamless purchase. Thanks for getting Everyone encountered at the dealership was attentive and professional. Ken is very responsive which made for a seamless purchase. Thanks for getting me into the vehicle I wanted and at the price I wanted! More