
Ontario Chrysler Jeep Dodge Ram
Mississauga, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 PM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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On my first service visit I experienced some poor customer service. I gave a statement of facts on this site about my experience. I received a call from Bourk ( I believe he is the owner or one of th customer service. I gave a statement of facts on this site about my experience. I received a call from Bourk ( I believe he is the owner or one of the owners - not sure) within an hour. He went to great lengths to make things right, right down to picking up my car and delivering it back after the parts came in. I want to thank Ontario Chrysler for taking charge of poor, but not awful, service and going the extra miles to ensure I was happy. I have no hesitation in recommending this dealer for service or sales, as I bought the vehicle there as well. I will also add the work was warranty, so they did not forget about me AFTER the sale like so many retailers do. Thanks again Ontario Chrysler ! More
Most of my dealings are with Scott Gillingham. Scott is always great to talk with, he tries to understand the problem and always follows up to make sure that I am aware of the solution and the options and always great to talk with, he tries to understand the problem and always follows up to make sure that I am aware of the solution and the options and the associated costs. The last couple of times our vehicles have been serviced there has been grease/oil stains on our floor mat on the driver side. The price is always okay and I hope it is fair. More
It's not everyday that you get the oppurtunity to purchase a VIPER! Mathew did a great job helping answering all my questions. And I had a lot! Not only was Mathew helpful but Dave is a Viper fanatic purchase a VIPER! Mathew did a great job helping answering all my questions. And I had a lot! Not only was Mathew helpful but Dave is a Viper fanatic which made me feel comfortable working with both of them. I'm having a great time with the car, no problems at all. Would recommend the dealership for not only Dodge/Chrsyler, but for being a certified SRT dealership. Will certainly go back for the next purchase! Thank you Mathew, it was a pleasure working with you! Mike K. More
I recently purchased a new Dodge Caravan. I knew the vehicle that I wanted and had been trying to price the vehicle at several new car Chrysler stores. I had travelled to Toronto to buy the vehicle and vehicle that I wanted and had been trying to price the vehicle at several new car Chrysler stores. I had travelled to Toronto to buy the vehicle and found the shopping experience to be very unpleasant and had shopped four dealers until I wound up at Ontario Chrysler. Two of the three previous dealers would not negotiate a price unless I paid a deposit which I absolutely refuse to do. The third dealer simply advised me they didn't have what I was looking for and the sales person walked away. By the end of the day I was irritated, tired and frustrated with the experience but I gave Chrysler one more try and went to Ontario Chrysler. This turned out to be the best decision of the day and I now wish I would have started there. I met with Ali Shahrawan and explained to him that I wanted to buy a van but a price would have to me negotiated without a deposit. This made it very difficult for him because management still wanted a deposit but Ali persevered and was able to get me the vehicle I wanted for a price that suited me. Ali is a very motivated, understanding and accommodating sales person. He represents his dealership well and it is because of his efforts that I purchased a vehicle there and will return to purchase my next one. The after purchase support and rapport at this dealership is very much like dealing with a small dealer. I have to say that I'm impressed with their sales and service and would recommend them to anyone. Thank-you Ali for your patience and perseverance. You are suited for this industry and will do well. More
This is my 7th vehicle that we have purchased at this location. My in-laws also have bought their vehicles from this location. The service is excellent and the staff is very friendly and knows their veh location. My in-laws also have bought their vehicles from this location. The service is excellent and the staff is very friendly and knows their vehicles. I went to just look at what was on the lot and I was lucky enough to meet an Ali Shahrawan a sales representative for Ontario Chrysler. He took me through a vehicle that I was interested in and his knowledge on the vehicle was outstanding. I went back and bought the vehicle. I would strongly recommend Ali for anyone looking to buy a vehicle. I picked up the vehicle today and was very impressed; he did everything above and beyond what we discussed. Great job Ali!! Sincerely, Anthony Ruso More
My experience with Dianna over the years has been a very pleasant one. I had purchased a brand new Caliber from her back in 2006. She was not pushy nor arrogant and listened to what my needs were. She worke pleasant one. I had purchased a brand new Caliber from her back in 2006. She was not pushy nor arrogant and listened to what my needs were. She worked very hard to accommodate my budget, and get me the car I wanted. It took about 2 months before I actually made the purchase. Dianna never once pressured me during those months and let me make my decision on my own. I did go back to Dianna once more a few years later to purchase a Grand Caravan and again no pressure no pushy tactics and always a pleasure doing business with her. I am in the market once again for a vehicle and Dianna will be getting my business... I recommend anyone to approach her for purchase of their next Chrysler vehicle! Nik More
I Purchased my 300c from Constantine Stamatiou he was very informative and honest. He was also not to pushy about selling me the car. Scott Gillingham was was also very knowledgeable and honest about how very informative and honest. He was also not to pushy about selling me the car. Scott Gillingham was was also very knowledgeable and honest about how long and how much it would cost to do maintenance and repairs. Scott gave me great advice on new tires and was able to beat to best price I found by myself. More
My experience at Ontario Chrysler was one of the most pleasant experiences I have ever had in buying a New Vehicle. I bought Dodge Grand Caravan in 2009 and Dodge Avenger in 2013 in this dealership. Th pleasant experiences I have ever had in buying a New Vehicle. I bought Dodge Grand Caravan in 2009 and Dodge Avenger in 2013 in this dealership. The Staff are very helpful in all aspects of purchasing a vehicle, and have great knowledge on the product they are selling. I would just like to say Thank You to Richard Mroz, Sales and Bob Bozic, New Car Manager for this experience. I would recommend Ontario Chrysler for your next purchase! More
I saw Grant Cafferty at the service desk, he was friendly and seemed honest. Ontario Chrysler is not in my area, but I decided to come here as I was tired of the poor service in my area. I do not have the bi and seemed honest. Ontario Chrysler is not in my area, but I decided to come here as I was tired of the poor service in my area. I do not have the biggest knowledge of cars, but Grant took the time to explain things to me without making me feel dumb or silly. He was able to have my car back in time when he said it would be, and was able to give me a good deal. I will bring my car back to him in the future. More
I have always been reluctant to bring my vehicles to a dealer in the past until I met Scott. He was professional and friendly. I felt like I could trust his recommendations and that he wasn't just trying dealer in the past until I met Scott. He was professional and friendly. I felt like I could trust his recommendations and that he wasn't just trying to make a sale. He made me feel like my concerns mattered. I will continue to bring my car to Scott. More