Okotoks Nissan

Murano Platinum Purchased a new Murano from Jordan. It was a great buying experience. The vehicle has exceeded my expectations, having many extra features that other Purchased a new Murano from Jordan. It was a great buying experience. The vehicle has exceeded my expectations, having many extra features that other brands fail to have at the same price. I highly recommend Okotoks Nissan. More

Excellent Customer Service Popped into Nissan to take a look around. Immediately we were approached by Evan who was very knowledgable about the different vehicles, taking time t Popped into Nissan to take a look around. Immediately we were approached by Evan who was very knowledgable about the different vehicles, taking time to listen to our wants and giving his suggestions. He displayed excellent customer service and made our "stop in" experience the best I've had at a dealership. Highly recommend seeking his advice if you stop at Okotoks Nissan! More

Prompt and professional! I went on the lot about 2 months ago just walking through not really wanting to buy. I ended up talking with Jordan for a few minutes about the new di I went on the lot about 2 months ago just walking through not really wanting to buy. I ended up talking with Jordan for a few minutes about the new diesel Titan XD. At that point i wasn't ready to get rid of my Ram. However as the days went on, the Titan started showing up more and more in my thoughts. I couldn't take it anymore and had to go in and try one. Well it was the best decision I could have made. Not only was the truck everything I was looking for, but the customer service offered by not just Jordan, but also the finance team and service department is what really sold the truck. They are a top notch dealership who go out of their way to make sure you are taken care of. From making sure little things like the detailing of the vehicle is 100% to meeting with us on a Sunday to get the paperwork taken care of even though they were off that day. This is the second vehicle I have purchased through them. I can assure you, next time I or a friend/family member needs one, I will be sending them down to Okotoks Nissan! More

clean Evan was great. He knew what he was talking about and made me and my kids feel welcome and comfortable. He was quick on Getting back to me during he d Evan was great. He knew what he was talking about and made me and my kids feel welcome and comfortable. He was quick on Getting back to me during he day and night. More

Evan earned our confidence with excellent product knowledge. I'm the kind of customer that researches a car on-line very thoroughly, before setting foot in the dealership. Usually I know more about the product t I'm the kind of customer that researches a car on-line very thoroughly, before setting foot in the dealership. Usually I know more about the product than the salesperson! But Evan Campbell surprised me with his excellent product knowledge and instantly earned my confidence. He is one of those rare, professional sales associates that presents himself and his dealership at a very high level of integrity. At no time did he exert any pressure. Rather, he helped me understand the benefits of the 2016 Murano, presented me with a good offer, we negotiated a bit, and it was a win-win transaction. I recommend Evan and Okotoks Nissan. More

Superior people, product and service! Wasn't in the market for a new vehicle in the least, but by the time I left the dealership, I was signing papers and walking away with something brand Wasn't in the market for a new vehicle in the least, but by the time I left the dealership, I was signing papers and walking away with something brand new. I was referred to Evan and I cannot say enough good about him. His no pressure sales approach, positive attitude and willingness to go above and beyond was one of the key factors in my decision to purchase a new vehicle. Even after my sale was through and I had additional requests, Evan was readily available to help me in any way he could - and he did! He far exceeded my expectations on so many levels. I also want to give Miguel praise as well for stepping in to assist when Evan wasn't around. These guys definitely took care of business. I have already and will continue to recommend the team at Okotoks Nissan. I am extremely happy with the entire process! Thanks guys! More

Great Knowledge and Excellent Service We were looking for a newer vehicle and had a few ideas in mind. Evan, one of the Okotoks Nissan Sales Associates took the time to understand our need We were looking for a newer vehicle and had a few ideas in mind. Evan, one of the Okotoks Nissan Sales Associates took the time to understand our needs, discuss some options with us and line up some test drives. He seems to have a genuine personal interest in cars which gives him an advantage when talking about pros & cons of our options. He even went the extra mile to bring us a vehicle form one of the other dealerships in their network that he thought would be a fitting test drive. Thank you for helping us in our search for the perfect vehicle. More

Called about a used van, they said it was still available Very surprised to see the positive reviews, customer service is weak. I called about a vehicle to confirm it was available and on site. They checked Very surprised to see the positive reviews, customer service is weak. I called about a vehicle to confirm it was available and on site. They checked and confirmed it was. I made an appointment, was told to ask for the 'used car manager', Mugill (spelling?). I arrived @ 30 minutes later for my appointment, and said I made an appointment - supposed to ask for used car manager - turns out the fellow I spoke to was Mugill (who didn't seem to know he was the used car manager) - more importantly he was unprepared for our appointment. He went to check on keys, and something was said re a deposit on it. He went into someone's office who thought it was sold - he made a call, and it was. Mugill comes out and says 'It's sold'. No offer to help find something else, or concern re my wasted time. I was obviously unhappy - they say internet sales didn't know it was sold. I said I drove to Okotoks just for the appointment - Migull asks how far. Shortly before walking out, I got a half-hearted 'sorry'. More

Didn't buy the vehicle, but Evan and Miguel were great Although we ultimately did not purchase a vehicle through Okotoks Nissan, Evan and Miguel were a pleasure to deal with. We will absolutely visit them Although we ultimately did not purchase a vehicle through Okotoks Nissan, Evan and Miguel were a pleasure to deal with. We will absolutely visit them again when looking for our next vehicle... More

Outstanding staff person We were in the market to replace our family's minivan with a 7-8 passenger vehicle. After much research and many test drives I narrowed it down to th We were in the market to replace our family's minivan with a 7-8 passenger vehicle. After much research and many test drives I narrowed it down to the GMC Acadia for all the extra cargo space it offers over its competitors. We worked with Shaun Kos, who is the general manager over Okotoks GM and Okotoks Nissan, and Becky Pratt. They both have exceptional customer service and genuine concern for their customers. Becky is so great at finding what you want and will bend over backwards to ensure you are satisfied!! She is so patient and hardworking! More