Northstar Ford Calgary - Service Centre
Calgary, AB
2,392 Reviews of Northstar Ford Calgary - Service Centre
very courteous rep. and other staff happened to arrive on a very busy day without n appt. so wasw required to make an appt. for the following day. The shuttle service was excellent and happened to arrive on a very busy day without n appt. so wasw required to make an appt. for the following day. The shuttle service was excellent and I did not have to wait very long for a ride. More
review great friendly service. every done on time and accurate to quote. any changes were communicated to me. i would recommend this dealership and fiona rea great friendly service. every done on time and accurate to quote. any changes were communicated to me. i would recommend this dealership and fiona rea More
Awesome experience! Took my Ford Escape in for service and everything went smoothly! I was shuttled to work, they called me when it was ready and the price was exactly wh Took my Ford Escape in for service and everything went smoothly! I was shuttled to work, they called me when it was ready and the price was exactly what we had discussed! Friendly service and great work! I'll definitely be going back to this dealership for all my future service! More
Service Above The staff where great and easy to deal with. I had many problems with my company vehicle. I had taken the vehicle to two other Ford dealerships and th The staff where great and easy to deal with. I had many problems with my company vehicle. I had taken the vehicle to two other Ford dealerships and they brushed off my concerns. I brought the vehicle here to Northstar and they took the extra step to really look at the vehicle. They looked at the recalls on it, and determined how bad the problem really was. They took the service even further and fought to get my vehicle done (even with a part back ordered until April 2016). They some how managed to complete the work and the part needed in with in two weeks. This also was all in December just before the holidays. Then in the beginning of January, had a separate issue happen to the transmission. They again took it a step above to get this all done and replace with in a week. The entire time of my vehicle being in the shop both times, they took the time to call me to update me through the process so I was not left wondering how it was progressing. My only concern is they do not offer towing, or shuttle service outside of the NW area and this was a minor inconvenience for people who work downtown. However I would highly recommend Northstar Ford and the service center to anyone who asks. More
Great service Wish the service sector in general had more people like Fiona. She was excellent to deal with and answered all of my questions and concerns. Thanks. Wish the service sector in general had more people like Fiona. She was excellent to deal with and answered all of my questions and concerns. Thanks. More
Excellent service The staff were exceptional, both face to face and in person. Fiona was cheerful, attentive and personable and the whole process was seamless from star The staff were exceptional, both face to face and in person. Fiona was cheerful, attentive and personable and the whole process was seamless from start to end More
Great first service Friendly service. Good price. Everything done well. It would be ideal if they washed my truck too but I can understand that is an extra cost that I do Friendly service. Good price. Everything done well. It would be ideal if they washed my truck too but I can understand that is an extra cost that I don't expect but would make the service experience exceptional. More
Awesome to deal with Fiona is determined to get things done and is very passionate about helping the customer. I would recommend Northstar Ford and Fiona to anyone I know. Fiona is determined to get things done and is very passionate about helping the customer. I would recommend Northstar Ford and Fiona to anyone I know. More
For over 10 years I've consistantly used Crowfoot/Northstar I have yet to find a more professional and curtious team as that in your Crowfoot location. This is my 4th Ford in 10 years and I always prefer this d I have yet to find a more professional and curtious team as that in your Crowfoot location. This is my 4th Ford in 10 years and I always prefer this dealership for fast friendly service. More
Overall satisfied Regarding the experience I was satisfied overall. Since there were more problems than anticipated, I was kept up to date as to what was needed includ Regarding the experience I was satisfied overall. Since there were more problems than anticipated, I was kept up to date as to what was needed including the cost of the various repairs. More