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Northstar Ford Calgary - Service Centre
Calgary, AB
2,396 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,396 Reviews of Northstar Ford Calgary - Service Centre
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November 16, 2016
Mount and balance winter tires Great service from the service representatives. Tires were bagged and put in the back of my vehicle neatly. The cost was more than other centres cha Great service from the service representatives. Tires were bagged and put in the back of my vehicle neatly. The cost was more than other centres charge so I was a little disappointed. I was told that there had been a sale and there was one coming up but there was no compensation for the price I was paying. I've asked repeatedly to receive emails with sales and offers but to no avail. This has not happened in the 4 years I've been dealing with Ford Crowfoot. More
by IDUJ
Verified CustomerEmployees Worked With
Unknown service person
November 16, 2016
Outstanding service Lost my key and was booked in immediately to have new key and fob replaced. Cassandra was polite, friendly, knowledgeable and kept us updated as to w Lost my key and was booked in immediately to have new key and fob replaced. Cassandra was polite, friendly, knowledgeable and kept us updated as to what was happening. Excellent service. More
by Glenn33
Employees Worked With
Cassandra Walker
November 15, 2016
As good as it gets Everything was so smooth. Brittany was professional and informative. Everything promised was delivered and she outlined how to make best use of my m Everything was so smooth. Brittany was professional and informative. Everything promised was delivered and she outlined how to make best use of my maintenance plan. Thanks! More
by 4RE Phil
Employees Worked With
November 15, 2016
Excellent Cassandra was very friendly, professional and helpful. Thank you to Cassandra and the Northstar Ford Crowfoot team for making my service appointment Cassandra was very friendly, professional and helpful. Thank you to Cassandra and the Northstar Ford Crowfoot team for making my service appointment a positive experience. More
by KATM
Employees Worked With
Cassandra Walker
November 13, 2016
Excellent Serivice Great service with friendly staff who are willing to give extra for the customer. Thank you to Cassandra and the team at Northstar Ford Crowfoot Great service with friendly staff who are willing to give extra for the customer. Thank you to Cassandra and the team at Northstar Ford Crowfoot More
by BNBDPA
Employees Worked With
Cassandra Walker
November 13, 2016
.¸'/¬…≥"{?p;.loa The sales team, especially Nicole were very helpful. Turns out that the service team don't care or don't know a thing. PDI was absolute crap! Grease a The sales team, especially Nicole were very helpful. Turns out that the service team don't care or don't know a thing. PDI was absolute crap! Grease and marks all over the truck, fabric not colour matched and paint flaw. My wife insisted to get the paint flaw fixed. I dropped the brand new truck off Monday morning to receive a call on Thursday. "So sorry your truck will not be finished until tomorrow morning" . So you all know, the paint flaw is less then 5mm square at eye view of the passenger door. The next morning a phone call...paint did not match and we will have it fixed and completed by the end of day for sure". How is it that it took 4 days to get here and they are going to fix it in a few hours?????? I arrived at the end of the day, there is dust all over the interior of the new truck, marks all over the seats, a large scratch on the passenger seat near the head rest and tape marks all over the outside of the truck.....Hum new truck...not so new anymore. Last time they see the truck and last time they touch the truck. What a disappointment. More
by GiveUPNow
Employees Worked With
Other Employees :
-p0o9q1, Colin Podrasky, Rick Deuville, Maria Vaner Hoek, Adam Darwiche
November 11, 2016
Excellent Brittany was very professional and courteous. She clearly articulated the mechanical issues with my vehicle and kept us up to date with respect to the Brittany was very professional and courteous. She clearly articulated the mechanical issues with my vehicle and kept us up to date with respect to the progress of the repairs. More
by BTP_16
Employees Worked With
November 10, 2016
Great and friendly service I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly rec I had a great experiance with Northstar Ford. From booking my appointment to picking my vehicle up was quick and easy, hassle free. I would highly recommend Northstar Ford More
by MARTIN.PIENAAR
Employees Worked With
November 10, 2016
My vehicle would not shift into park. I had purchased an extended warranty and everything was covered with no questions. Cassandra was very friendly and helpful in every way. She gave me s I had purchased an extended warranty and everything was covered with no questions. Cassandra was very friendly and helpful in every way. She gave me some advice for future service as well. I was impressed. More
by JTOMLIN1
Employees Worked With
Cassandra Walker
November 09, 2016
Fast Service We were able to make an appointment within a week of phoning! The work was completed by the early afternoon so we were not without my vehicle for very We were able to make an appointment within a week of phoning! The work was completed by the early afternoon so we were not without my vehicle for very long. We had the oil changed and tires rotated and an overall inspection. The vehicle was clean after and the oil reset was set back to 100%. More
by EDGEGIRL
Employees Worked With
Cassandra Walker
