Northstar Ford Calgary

F150 Service As always the service representative(Fiona) was thorough and courteous. The service given to my F150 covered the standard maintenance issues as well a As always the service representative(Fiona) was thorough and courteous. The service given to my F150 covered the standard maintenance issues as well as attending to some warranty items that were addressed. More

Service & Warranty Work Overall, great service - friendly and helpful. Two downsides, my vehicle was with workshop for 13 days and one of the recalls was still not completed. Overall, great service - friendly and helpful. Two downsides, my vehicle was with workshop for 13 days and one of the recalls was still not completed. Ford's fault, not the dealer. Tried to arrange courtesy pickup by phone direct with courtesy driver - grumpy old so and so!! Arranged my own transport....... More

It was great this time My service adviser went the extra distance for me. She got me in in spite of the fact that there was no record of my appointment which I had made a mo My service adviser went the extra distance for me. She got me in in spite of the fact that there was no record of my appointment which I had made a month earlier. She is a definite keeper. More

Warranty visit Fiona handled my request for service efficiently and effectively, keeping me informed during the day. My vehicle was ready for pick up when promised Fiona handled my request for service efficiently and effectively, keeping me informed during the day. My vehicle was ready for pick up when promised by her. More

Outstanding Service As usual, Fiona was outstanding at her job. Efficient, courteous, gracious, helpful and ahead of schedule. Needed a transmission fix and it was done As usual, Fiona was outstanding at her job. Efficient, courteous, gracious, helpful and ahead of schedule. Needed a transmission fix and it was done by noon for less than I thought. Don't go anywhere else for your service if you own a Ford. More

A very easy process It was so easy!! my appointment was booked they had a courtesy car ready for me waiting, I received a call three days later that my truck was ready an It was so easy!! my appointment was booked they had a courtesy car ready for me waiting, I received a call three days later that my truck was ready and I went in and exchanged vehicles not even missing a beat!! So easy. Thanks for the "Easy" experience!! More

Fabulous experience at Northstar Ford Crowfoor I had an excellent experience with the service and auto body departments. My vehicle came back sparkling clean the staff made all efforts to make my I had an excellent experience with the service and auto body departments. My vehicle came back sparkling clean the staff made all efforts to make my visit enjoyable. Thank you Northstar Ford. More

Regular. Maintenance Phoned Wednesday to make an appointment and was able to get in Thursday am. Arrived 9 am and was taken care of right away. Offered a ride home which I Phoned Wednesday to make an appointment and was able to get in Thursday am. Arrived 9 am and was taken care of right away. Offered a ride home which I declined and was on my way by 9:20 am. More

Friendly and timely Repeat visit for part install, service agent bumped up my order in the queue so I didn’t have to wait around all day. Rear view mirror camera not func Repeat visit for part install, service agent bumped up my order in the queue so I didn’t have to wait around all day. Rear view mirror camera not functioning properly on departure, agent happy to come out to truck and help correct the issue! More

Great experience! The staff was very helpful and was able to find the perfect vehicle for my wife and I. We bought used but when we are in the market for something new The staff was very helpful and was able to find the perfect vehicle for my wife and I. We bought used but when we are in the market for something new we will definitely come back. More