Northstar Ford Calgary

The Service staff were great! Liane in service portrayed the epitome of customer service. She kept me updated on my vehicle service status and really took the time to listen. She m Liane in service portrayed the epitome of customer service. She kept me updated on my vehicle service status and really took the time to listen. She made an unexpected difficult experience (vehicle damage while travelling to see an ill family member) very smooth! I can not say enough about how accommodating she was! She's an asset to your company and projects a high level of courtesy, common sense, and professionalism while representing the company! Well done! More

Best Service Ever Out of town from BC, Engine light came on, we called and explained that we needed service as soon as possible, to continue our trip. We were told to b Out of town from BC, Engine light came on, we called and explained that we needed service as soon as possible, to continue our trip. We were told to bring the truck right in and they would look at it. No only did they look at it, they replaced a Cat before the end of the day! What a team they have! Thank You Jennifer and team! Rande Young More

Satisfied I am satisfied with the service. A bit more expensive but all dealers are more expensive than non-dealer shops but you get a better customer experien I am satisfied with the service. A bit more expensive but all dealers are more expensive than non-dealer shops but you get a better customer experience and convenience (complimentary rides, updates, etc.). Would have given it another star but I had a harrowing experience from the last service. Took out the vehicle after regular maintenance and the vehicle stalled a few kilometers from the shop in the middle of a major street. I was afraid of the fast moving vehicles behind me might hit the vehicle. I was able to restart the vehicle after a minute or so and went back to the dealer. The service manager was very accommodating but couldn't really say what was going on. It never occurred days after but I am worried it might. More

Regular Maintenance Another satisfied service with NorthStar Ford. The folks in the service department are always very friendly. I also popped into the parts area to pick Another satisfied service with NorthStar Ford. The folks in the service department are always very friendly. I also popped into the parts area to pick up some touch up paint. Gentleman there was very helpful. More

Excellent Service ! Very professional and helpful service from the service team esp. from Cassandra Walker who made sure that I was kept informed by text, phone and email Very professional and helpful service from the service team esp. from Cassandra Walker who made sure that I was kept informed by text, phone and email as to progress of the service work. I was able to book my truck in for service with only a couple days notice and when one work item was delayed, NorthStar booked me in for the follow-up right away and honored the sale price that would have been applied. More

Kept me advised how repairs were proceeding With out a prior appointment they took the vehicle in for repairs right away and kept me advised how repaired were progressing. Job was finished befor With out a prior appointment they took the vehicle in for repairs right away and kept me advised how repaired were progressing. Job was finished before promised time. More

Well done! Very helpful and accommodating when we were struggling to get an unexpected issue fixed. The team worked miracles to squeeze our vehicle into the sc Very helpful and accommodating when we were struggling to get an unexpected issue fixed. The team worked miracles to squeeze our vehicle into the schedule. More

Great service helpful and we'll informed. Would definitely recommend that my friends bring their vehicles to North Star. Out of words so thanks again! service helpful and we'll informed. Would definitely recommend that my friends bring their vehicles to North Star. Out of words so thanks again! More

Awesome service attendant. Cassandra Walker went above on doing her job. Very informative, polite and well mannered. Would recommend her and look forward in her assistance in Cassandra Walker went above on doing her job. Very informative, polite and well mannered. Would recommend her and look forward in her assistance in future. More

Oil change Cassandra was the lady looking after me and my car and she was great!!! The car was in right on time and out in one hour. The best!! Cassandra was the lady looking after me and my car and she was great!!! The car was in right on time and out in one hour. The best!! More