Northstar Ford Calgary

Charged for car check but did not check everything Did not check my car properly and charged me for check up. Please give me credit for my car check up...thank you Gave wrong tire. Quote Did not r Did not check my car properly and charged me for check up. Please give me credit for my car check up...thank you Gave wrong tire. Quote Did not return my call regarding tire quote More

North Star Came in to get an oil change and winter tires switched on. Service was quick and everything done as I expected. Very happy with the service. Came in to get an oil change and winter tires switched on. Service was quick and everything done as I expected. Very happy with the service. More

Great efficient service! Excellent, friendly service. I was in and out for my regular maintenance in under an hour! Very impressive. Everyone I dealt with was friendly, acc Excellent, friendly service. I was in and out for my regular maintenance in under an hour! Very impressive. Everyone I dealt with was friendly, accommodating and professional. More

Excellent. I took my Edge in for the Motor Protection Plan. They found a small leak, called me right away, said it would take an extra day. The leak was fixed I took my Edge in for the Motor Protection Plan. They found a small leak, called me right away, said it would take an extra day. The leak was fixed, everything checked and the car was ready on schedule. I couldn’t ask for better service. More

2018 Ford F-150 purchase I recently bought a new F150 Lariat and took advantage of employee pricing which was a big draw for me. Charles and Clayton in Sales were excellent to I recently bought a new F150 Lariat and took advantage of employee pricing which was a big draw for me. Charles and Clayton in Sales were excellent to deal with. No pressure, very knowledgeable and found a truck that suits my needs. Honestly couldn’t have been happier with the process. Thanks team More

Excellent customer service! Brittany was great in summarizing what I needed done (used drop box envelop), and she indicated that the service team wouldn't do unnecessary work (re Brittany was great in summarizing what I needed done (used drop box envelop), and she indicated that the service team wouldn't do unnecessary work (re: brake check). She followed up after the technician looked at it to let me know estimate time it would be done which was great so I could plan my day! More

Friendly staffs They all friendly...Good but no call back or not taking message... I understand they all busy however need more detail for imdivisual customer needs. They all friendly...Good but no call back or not taking message... I understand they all busy however need more detail for imdivisual customer needs. More

Scheduled oil change Cassandra was very quick to attend to me when I arrived. Oil change was done earlier than expected. Cassandra is always friendly and explains servi Cassandra was very quick to attend to me when I arrived. Oil change was done earlier than expected. Cassandra is always friendly and explains service needed. More

Great service! My vehicle came back fully fixed - and clean! - as well as some suspension items identified in the shop that needed attention. Great attention to det My vehicle came back fully fixed - and clean! - as well as some suspension items identified in the shop that needed attention. Great attention to detail! More

Extremely helpful, as always This latest visit was somewhat of an emergency situation, and I was very happy with how Northstar tried to help out. I had issues while pulling our tr This latest visit was somewhat of an emergency situation, and I was very happy with how Northstar tried to help out. I had issues while pulling our trailer to go camping. And because I was out of town on a weekend, Brittany at Northstar contacted another Ford dealership, in another town, to explain the situation and to see if there was a chance they could take a look. While at a campsite in the mountains, I received calls and texts keeping me updated which kept my panic level low. More