
Northstar Ford Calgary
Calgary, AB
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Service My names is Marilyn and I have always taken my husband's truck in for service. I have always been treated with the greatest respect. Any issues that w My names is Marilyn and I have always taken my husband's truck in for service. I have always been treated with the greatest respect. Any issues that were brought forward to the service department were taken care of in a very timely manner. I have been dealing with Fiona for a long time and she has been amazing. The service manager should be proud of his team. I appreciate the the way I am treated by the manager and his staff. More
Great fast friendly service My 2014 Edge stopped working unexpectedly. With a boost from road side assistance and a call to Northstar, they told me I could bring it in right away My 2014 Edge stopped working unexpectedly. With a boost from road side assistance and a call to Northstar, they told me I could bring it in right away, and they would look at it tomorrow. Much to my surprise, I got a call from Scott saying they squeezed it in and had a look, and it was already fixed and ready to go! I was thrilled. More
30000 km service Overall, good service. The service person was friendly and the communication process was good, especially when some leaking seals were found and extra Overall, good service. The service person was friendly and the communication process was good, especially when some leaking seals were found and extra work had to be done. It was all warranty work so my only problem was I was without a vehicle for about 36 hours. In situations like this (warranty work), the dealer should provide a loaner vehicle. More
My first visit Stuff extremely friendly and helpful , feels like all around you long time friends. It was my first visit so I need more time to give better advice. T Stuff extremely friendly and helpful , feels like all around you long time friends. It was my first visit so I need more time to give better advice. This service was recommended to me by my friend . More
Amazing service from start to finish! I booked my Ford Edge in for brake work at Crowfoot Ford. I got in very quickly and Mitch was amazing from start to finish. He called first thing in t I booked my Ford Edge in for brake work at Crowfoot Ford. I got in very quickly and Mitch was amazing from start to finish. He called first thing in the morning with a diagnosis and also let me know that my spark plugs needed changing. He communicated in "detail" why and how things were being done. My headlights were aimed funny and I asked him if he could fix them and he said "no problem". :) When I picked up my vehicle Mitch came out and spent probably 15 minutes explaining everything to us once again. He was knowledgable, articulate, professional and VERY friendly! Give that man a raise! :) Thanks Mitch, and everyone at Crowfoot Ford in Calgary. More
Once again, amazing service! Fiona and Rob once again took care of everything and took one thing off my very loaded plate that I didn't need to worry about. I don't know what else Fiona and Rob once again took care of everything and took one thing off my very loaded plate that I didn't need to worry about. I don't know what else to say about them, other than they are utterly amazing. Thanks!!! More
Oil change Good, thorough and honest service. They give you a report on your vehicle so you know where you stand. I feel like they really want to keep your busin Good, thorough and honest service. They give you a report on your vehicle so you know where you stand. I feel like they really want to keep your business so they make sure to do a good job. More
good service The service advisor took all of my concerns and wrote them down so they would be taken care of. when I got the report of what was done to my vehicle The service advisor took all of my concerns and wrote them down so they would be taken care of. when I got the report of what was done to my vehicle I found they had fixed a minor leak on the transmission seal also my other concerns had been taken care of. More
Pleasant experience This service was implemented after an ordered part had been received. Northstar Ford took a good care of the whole process (i.e. ordered part, informe This service was implemented after an ordered part had been received. Northstar Ford took a good care of the whole process (i.e. ordered part, informed customer, and arranged installation). As usual, the oil change maintenance work was thorough and methodical. (An oil leak was diagnosed and corrected.) Fiona, the adviser was very friendly. More
Avalanche Repair Not happy with service. I brought my truck in for repair of 4 problems, only got 1 repaired. they charged an extra $600 for 3 code readings. Their me Not happy with service. I brought my truck in for repair of 4 problems, only got 1 repaired. they charged an extra $600 for 3 code readings. Their mechanics seem lazy as they did not seem to want to work on the other problems claiming they did not have the proper information or equipment to complete the repairs. I ended up taking the Avalanche to an independent mechanic in Cochrane and they solved all my problems with no problem. I bought a new 2015 Escape from Northstar and I will not be taking it in to them for anymore regular service. Also I replace the Avalanche with a new truck in the fall and I will not be dealing with Northstar in the future. More