Northstar Ford Calgary

Great vehicle, great service! We enjoy our 2013 Escape, purchased from Northstar Ford. We have always been treated efficiently and courteously by the staff at this dealership. Yest We enjoy our 2013 Escape, purchased from Northstar Ford. We have always been treated efficiently and courteously by the staff at this dealership. Yesterday, we were treated even better. Thank you! More

Very friendly environment Very easy and aproachable employees to deal with. Manager Rob Meade is polite, listens to your concerns and does his best to solve the problems. Very easy and aproachable employees to deal with. Manager Rob Meade is polite, listens to your concerns and does his best to solve the problems. More

Wonderful Service Very attentive service person. Work done was first rate. Really enjoyed the Gold Service - car looks as good as when we first bought it. Thank you Very attentive service person. Work done was first rate. Really enjoyed the Gold Service - car looks as good as when we first bought it. Thank you Northstar More

Great Service I brought my car to Northstar to repair an engine noise. The service was Great, they did exactly what they said they would do, in the amount of time p I brought my car to Northstar to repair an engine noise. The service was Great, they did exactly what they said they would do, in the amount of time promised. The problem was fixed on the first visit. Thank You More

Warranty coverage Had to get a new clutch installed under warranty coverage. There was an additional problem which I thought was related and caused by this original p Had to get a new clutch installed under warranty coverage. There was an additional problem which I thought was related and caused by this original problem. They said it wasn't and would not fix it under warranty as the warranty had expired recently. Will not purchase another Ford vehicle. Suffered with a jerky transmission since the vehicle was new. Had to take it back many times. Not what you would expect with a new vehicle. I regret the purchase. More

Engine light on I was helped out by Lynn and service teck Dave. They gave me regular updates as he was trouble shooting to find the problem to keep me informed. Sourc I was helped out by Lynn and service teck Dave. They gave me regular updates as he was trouble shooting to find the problem to keep me informed. Sourced out the part needed for the fix. And gave recommendations for maintenance. More

Friendly...but not the greatest Took my F150 for an oil change and to investigate a noise from the brakes. They changed the oil and diagnosed the noise ok but then proceeded to list Took my F150 for an oil change and to investigate a noise from the brakes. They changed the oil and diagnosed the noise ok but then proceeded to list things they recommend I fix totalling an extra $900! I always expect an add on or two recommended anywhere but to recommend $900 additional on top of what was only a $300 job seems to be pushing it slightly. Needless to say I didn't go ahead with their recommendations. Oh yeah, and they also took two chunks out of my alloy wheel moving the car into their service bay. It was made clear that they would pay for this damage, that I need not worry. How gracious of them. I give 3 stars and not less because the lady I emailed to set up the appointment and the guy I spoke to on the day were both pleasant and responded quickly to any questions I had. Friendly...but not the greatest... More

Wonderful Dealership Great service, friendly staff that truly make the new vehicle purchasing an awesome experience. This is our 3rd vehicle with NorthStar Ford so we are Great service, friendly staff that truly make the new vehicle purchasing an awesome experience. This is our 3rd vehicle with NorthStar Ford so we are happy to keep returning. More

Amazing Service I dropped off my vehicle for service the other day. Lynn was very friendly and informative from the start. Everyone is so friendly at Northstar. Amazi I dropped off my vehicle for service the other day. Lynn was very friendly and informative from the start. Everyone is so friendly at Northstar. Amazing dealership! More

Basic Service I booked it on phone told oil change on and window jumps.they call me to check I am coming in and I ask her to make sure the 2 items are listed.I drop I booked it on phone told oil change on and window jumps.they call me to check I am coming in and I ask her to make sure the 2 items are listed.I drop off Car and they call me and ask why I dropped it off. I then have to go home to email them before they will work on my car ,which I was not told to on the two calls I received,it has to be in writing I was told then they call me tell me the window is fine and tell then it is not you go and check it. they call me back and tell me they were wrong and have replaced the window motor. we pick it up and it squeels at a high pitch and tell us we need to go back when some parts come in then the engineer writes on the report all new explorers have electric window issues , can't remember the salesman telling me that when I bought it More