Northstar Ford Calgary

New truck Chris and Kevin were great. They found me the truck I needed with all the options I wanted. They called a few days after delivery to answere any que Chris and Kevin were great. They found me the truck I needed with all the options I wanted. They called a few days after delivery to answere any questions I had and to see how I was liking the truck. I would recommend them for others. More

Helped in a pinch My alternator went on my truck just before our summer vacation( pulling a trailer down to USA) and they were able to get my vehicle in at last minute My alternator went on my truck just before our summer vacation( pulling a trailer down to USA) and they were able to get my vehicle in at last minute and fix the problem. Thanks for getting me in and out as soon as possible. More

Always a Good Experience! Great Service, Friendly Faces as soon as I walk into the Dealership. Sales Rep Sib always a great help and Service Tech Lynn so helpful! My 2014 Ford Great Service, Friendly Faces as soon as I walk into the Dealership. Sales Rep Sib always a great help and Service Tech Lynn so helpful! My 2014 Ford Escape is serviced in a timely manner and the invoice of work completed always explained. I also appreciate being dropped off at my house! See you in a few months! More

Fast, efficent service. We lost a key while on holidays visiting Calgary and needed it reprogramed. NorthStar had parts in stock and was able to fit me in on short notice. We lost a key while on holidays visiting Calgary and needed it reprogramed. NorthStar had parts in stock and was able to fit me in on short notice. I've been to NorthStar twice now and both experiences have been superior. I will of course come back whenever I'm in town and need anything for my Ford truck. Thanks to everyone. -Ian More

The last time I step foot in this dealership I would give it a zero rating if I could. Have gone to this dealership a few times for oil changes, tire purchases, suspension issues (covered under w I would give it a zero rating if I could. Have gone to this dealership a few times for oil changes, tire purchases, suspension issues (covered under warranty). Which all went reasonably okay, but never felt like honest work was being done, and that they were trying to pry every penny I had (upselling, etc). Nonetheless, for some reason I kept going back for the small repairs/services. Brakes on my vehicle were squealing for a week or two, so I took it into ford for a quote. Once there, was notified that there was a $150 diagnosis fee. I needed the work done and took the day off work already, so had to go ahead with it. Two hours later, received a call with a $1700+ quote. Right away said no thanks, and I would pick up my vehicle. After doing some research, I took it to a reputable, independent shop. They test drove it, inspected the brakes, and in the end, deglazed the front pads. Total cost of $103. Drove home and the brakes felt great, and no squealing noises. The Ford diagnosis fee ($155) cost more than the repair itself. Would never recommend this dealership to anyone, and will never step foot in it again. I rarely write reviews for businesses or open survey emails, but I had to for this one. More

Great service today - Fiona was a star Brought my car in for a routine service - was unaware that there was a service recall for the transmission ( which would explain the shuddering when I Brought my car in for a routine service - was unaware that there was a service recall for the transmission ( which would explain the shuddering when I would shift gears for the past 2 years - nothing major, just something I thought was Ford related). Anyhow, the service advisor Fiona was super pleasant, and because it was so slow, they had time to fix the slow leak in my tire at a very reasonable rate 39.99 , do the service, do the recall work, all in the time it took for me to eat breakfast at Dennys - ( however Dennys was slow... (90 minutes. ) This experience was good - it hasnt always been the case here, however, this time - it was good so I have to give it 4 stars. More

14000 km maintenance Thank you to Brittany for helping me with scheduling my appt ! Fiona was fantastic ! She was efficient , helpful and even gave me train tickets to g Thank you to Brittany for helping me with scheduling my appt ! Fiona was fantastic ! She was efficient , helpful and even gave me train tickets to get me to my first Stampede Rodeo ! I am so pleased with the service I received at Northstar Ford ! More

Great Service I have always got great service at North Star Ford, the service guys are great to deal with, when I called looking for an Appointment got in next day. I have always got great service at North Star Ford, the service guys are great to deal with, when I called looking for an Appointment got in next day. Great Job More

Positive, friendly, curteous The job was done faster than expected, I was notified and had my vehicle back on time. Very pleasant experience. All staff acted in a professional a The job was done faster than expected, I was notified and had my vehicle back on time. Very pleasant experience. All staff acted in a professional and friendly manner. More

Thorough job. Damian went above and beyond, quickly suggesting that he come along for a ride along to check out my concern. He heard the issue and was excellent at Damian went above and beyond, quickly suggesting that he come along for a ride along to check out my concern. He heard the issue and was excellent at making sure that he diagnosed the problem properly, and completely fixed it in a relatively short time frame. A great asset to the company for sure. More