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Northstar Ford Calgary

Calgary, AB

3.9
2,685 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities. The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area. They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget. They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
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9 Crowfoot Cir NW

Calgary, AB

T3G 3J8

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Showing 2,685 reviews

July 22, 2016

Was not pleased with the service on my vehicle. I had recently sent my vehicle into ford for an alignment on my truck. Found that the alignment was fine but my front two tires were worn down in the More

by MANJOTH_S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know the names
Jul 22, 2016 -

Northstar Ford Calgary responded

Hello, MANJOTH_S, We would like to follow up with you based on your comments. Could you email Rob Meade, our Northstar Ford Calgary Service Manager, your contact information as he would like to give you a call. His email address is rmeade@northstarfordcalgary.ca Or he can be reached on his cell phone directly at 403 828 8173.

July 21, 2016

Great I had a great experience. I just needed an oil change and small part replacement. Everyone was kind and helpful. Whenever the service guys had an upda More

by BRETT.BASSETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
July 21, 2016

Flat tire repair last minute appointment - great service I called as soon as find out that I have a flat tire, they gave me an appointment fast and file I edited they fixed my flat tire on 1 hour. Great serv More

by SHAILA8
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2016 -

Northstar Ford Calgary responded

Dear SHAILA8, thank you for taking the time to write a review! We appreciate feedback from customers like you so we can understand how to improve the service experience. We noticed you gave us an overall rating of 4/5. Next time how can we improve your experience with us? Sincerely, The Social Media Team

July 21, 2016

Great job Thanks Fiona for the great service once again! No issues, and quick service. I appreciate it. On time and cost as expected. Thanks again, Curtis More

by CURTIS_HELLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
July 21, 2016

Routine service Our car was in for its routine service. Fiona arranged everything as usual ensuring it was quick, efficient and we were kept informed. It is why we More

by Angus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
July 21, 2016

Awesome customer service I brought my car in for a regular maintenance appointment and had a great first experience at this location. They found issues and recalls with my car More

by amymichelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Coppieter
Jul 29, 2016 -

Northstar Ford Calgary responded

Dear Amy, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

July 20, 2016

Thank you for fast and efficient service This week, I was provided with excellent service at your garage, and I truly appreciate it.. The Service Consultant has patience,attentive, clear comm More

by DRAGO.YOTOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Edwards
Jul 20, 2016 -

Northstar Ford Calgary responded

Dear DRAGO.YOTOV, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle. Sincerely, The Social Media Team

July 20, 2016

Routine Maintenance As always fast friendly efficient service , very thorough in in checking out some concerns that i have had, these were rectified without any hassle.. More

by FOZZIBEAR69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Edwards
July 20, 2016

Oil Change Fiona was absolutely wonderful from drop off to pick up of my vehicle. Always professional and pleasant. She went above and beyond the customer servi More

by BRIDGERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea, Nicole Kaczowski
July 20, 2016

Service on my Ford-XLT350 I called service because I could smell fumes sometimes while driving. I was told to come in immediately by Lynn and that they could help me. Wow I was More

by MED711
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Edwards
Jul 25, 2016 -

Northstar Ford Calgary responded

Dear MED711, thank you for taking the time to write a great review. We are happy to hear you had a positive experience with our service department and hope you enjoy your vehicle! Sincerely, The Social Media Team

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