Northstar Ford Calgary

Staff very helpful and friendly Service is prompt and efficient. You are taken care of as soon as you drive in. The shuttle service is excellent. The drivers are friendly and accomm Service is prompt and efficient. You are taken care of as soon as you drive in. The shuttle service is excellent. The drivers are friendly and accommodating. More

Cassandra always goes completely out of her way to help My buck stops at Cassandra. I won't go to see anyone else. After a very frustrating experience with the sales side of Ford, Cassandra has demonstrat My buck stops at Cassandra. I won't go to see anyone else. After a very frustrating experience with the sales side of Ford, Cassandra has demonstrated time and time again that she actually wants to help me solve my problems and keep my van in good shape. More

Bro, do you even bro, bro? Cassandra. Could we please get this absolute delight a raise, or some form of recognition that isn’t just a pat on the back? Common bro!! At times she Cassandra. Could we please get this absolute delight a raise, or some form of recognition that isn’t just a pat on the back? Common bro!! At times she has been the single shining light in an otherwise murky experience of owning a Fiesta ST. This car had problems. And I’m a picky xxxxx. But, when the car is new, any problem is going to stink that much more. With the help of Cassandra, and Rob, I believe that after several attempts to fix the many things wrong with this car, they finally got it taken care of. Just in time for me to sell it. More

Excellent service I have been dealing with Northstar Ford Calgary for the last few years, and they have been fantastic and helpful. They always take the time to explai I have been dealing with Northstar Ford Calgary for the last few years, and they have been fantastic and helpful. They always take the time to explain things to me. More

Regular Service, Excellent Experience at Northstar Ford Pulled up to the door, it promptly went up and I was welcomed with a warm smile and wave from adviser Liane. That alone made my day because before th Pulled up to the door, it promptly went up and I was welcomed with a warm smile and wave from adviser Liane. That alone made my day because before that it wasn't the greatest. This was just a regular service in that I had no problems but everything was done as needed in good time and my adviser was knowledgeable and very helpful. So thanks everyone for everything. .....Gail More

Experience was good this time The technician communicated what I wanted to the shop mechanic. I believe the proper research was then done by Northstar to find out what the Ford sol The technician communicated what I wanted to the shop mechanic. I believe the proper research was then done by Northstar to find out what the Ford solutions were to repair the defective oil pan. The repair summary seemed to indicate this. However as this was the 3rd time, I question what was researched in the past. I did my own research to determine there was an identified by Ford oil pan issue. My garage floor and driveway have many oil stains. More

Solenoid c/o, brake fix, winter tires Service reception is great as usual. The engine feels great since the solenoid c/o. Winter tires were done on short notice which I was very happy abou Service reception is great as usual. The engine feels great since the solenoid c/o. Winter tires were done on short notice which I was very happy about. Unfortunately this was the second time I had the squeak in my brakes looked at. It is better but still a fairly loud squeak:( More

Best Customer Service experience I went in for a service on my 2016 f150 and decided to talk to someone about my lease as it was ending in a few months, I was set up with Heather (who I went in for a service on my 2016 f150 and decided to talk to someone about my lease as it was ending in a few months, I was set up with Heather (who wasn’t actually supposed to be there until later but she didn’t check the schedule) she was super nice and helpful, looked at my current lease and while waiting had my truck appraised and found that I would save by ending the lease now and getting a new 2018 F150, we took one for a test drive as well as an explorer (that I was considering) once we decided to go forward with the purchase she lined everything up, She was really helpful and provided lots of information to help me make the decision but I didn’t feel pressured like I have by previous sales rep. Thanks Heather for making this purchase great! For The finance part of the purchase I was passed over to Sam D. He was Great! He Went above and beyond. Probably the best service I’ve had from a dealership! More