Northstar Ford Calgary

Solenoid c/o, brake fix, winter tires Service reception is great as usual. The engine feels great since the solenoid c/o. Winter tires were done on short notice which I was very happy abou Service reception is great as usual. The engine feels great since the solenoid c/o. Winter tires were done on short notice which I was very happy about. Unfortunately this was the second time I had the squeak in my brakes looked at. It is better but still a fairly loud squeak:( More

Best Customer Service experience I went in for a service on my 2016 f150 and decided to talk to someone about my lease as it was ending in a few months, I was set up with Heather (who I went in for a service on my 2016 f150 and decided to talk to someone about my lease as it was ending in a few months, I was set up with Heather (who wasn’t actually supposed to be there until later but she didn’t check the schedule) she was super nice and helpful, looked at my current lease and while waiting had my truck appraised and found that I would save by ending the lease now and getting a new 2018 F150, we took one for a test drive as well as an explorer (that I was considering) once we decided to go forward with the purchase she lined everything up, She was really helpful and provided lots of information to help me make the decision but I didn’t feel pressured like I have by previous sales rep. Thanks Heather for making this purchase great! For The finance part of the purchase I was passed over to Sam D. He was Great! He Went above and beyond. Probably the best service I’ve had from a dealership! More

Excellent service I have been dealing with Northstar Ford Calgary for the last few years, and they have been fantastic and helpful. They always take the time to explai I have been dealing with Northstar Ford Calgary for the last few years, and they have been fantastic and helpful. They always take the time to explain things to me. More

Bro, do you even bro, bro? Cassandra. Could we please get this absolute delight a raise, or some form of recognition that isn’t just a pat on the back? Common bro!! At times she Cassandra. Could we please get this absolute delight a raise, or some form of recognition that isn’t just a pat on the back? Common bro!! At times she has been the single shining light in an otherwise murky experience of owning a Fiesta ST. This car had problems. And I’m a picky xxxxx. But, when the car is new, any problem is going to stink that much more. With the help of Cassandra, and Rob, I believe that after several attempts to fix the many things wrong with this car, they finally got it taken care of. Just in time for me to sell it. More

Half of the job was done Brought my truck in for regular maintenance and to have a rattling sound fix. They only did the maintenance and now i have to bring it in again. Brought my truck in for regular maintenance and to have a rattling sound fix. They only did the maintenance and now i have to bring it in again. More

Quick to respond I had my truck in for service and also to fix an issue with my door not latching, I picked up my truck thinking the door had been fixed only to find o I had my truck in for service and also to fix an issue with my door not latching, I picked up my truck thinking the door had been fixed only to find out the next day it hadn’t been. After writing a so so review Northstar and Brittany were very quick to respond. It was explained to me by Brittany that there had been a miscommunication with me and parts had been ordered to fix the issue. Brittany explained to me how the paperwork system worked between warranty and service work. She was incredibly professional, friendly and courteous. I do not expect things to be perfect but I do expect to see issues handled exactly the way she handled them. Incredibly great job correcting the issue and I couldn’t be happier! I shop at Northstar because of the great service and sales people, I have purchased almost 20 vehicles from that location over the years and once again they proved why they are my dealer of choice!!!!!! Awesome job Brittany!!!!!!!!! More

Always great Always makes life super easy and gets all the work done in a timely manner. I wouldn't go anywhere else to get my truck serviced Always makes life super easy and gets all the work done in a timely manner. I wouldn't go anywhere else to get my truck serviced More

First service visit I had been servicing my vehicle with another dealership and had heard go things about Northstar Ford Crowfoot. I was able to book an appointment in un I had been servicing my vehicle with another dealership and had heard go things about Northstar Ford Crowfoot. I was able to book an appointment in under a week and the vehicle did not need to be on site at the crack of dawn as with others for routine maintenance (L/O/F....). Service and a recall were performed in the time stated and I was kept informed of the progress by Brittany half way through. I will be returning to Northstar Ford Crowfoot in the future. More

Warranty Service I recently had my vehicle in for warranty service and replacement of the entire rear driveshaft assembly. This issue was diagnosed by technicians, the I recently had my vehicle in for warranty service and replacement of the entire rear driveshaft assembly. This issue was diagnosed by technicians, the part was ordered, and the repair was made inside of a week pursuant to the terms of my extended warranty. The drop-off, notification, and pick-up were all handled with professionalism as always - thanks Cassandra! More