Northstar Ford Calgary

Service Center at Northstar Ford Calgary I brought my newly purchased 2016 F150 from Northstar Ford Calgary in for its first service and Fiona Rea was awesome to deal with!!!! She is very fr I brought my newly purchased 2016 F150 from Northstar Ford Calgary in for its first service and Fiona Rea was awesome to deal with!!!! She is very friendly, knowledgeable and explained things thoroughly in regards to my warranty program purchased for my new 2016 F150. More

I Am So Glad I Bought This Ford Escape At Northstar. In 1997 I was gifted a Ford Explorer. It was a complete surprise. That car was my buddy up until 2012. . We went everywhere together. Like myself, how In 1997 I was gifted a Ford Explorer. It was a complete surprise. That car was my buddy up until 2012. . We went everywhere together. Like myself, however, it was showing its age and I was now hesitating when looking for back road explorations with it. When I donated it to the Kidney Foundation, it was still running, well,, and I still think about it fondly. I did not want its replacement to be the burden of anyone else. Yes, I asked for advice, for information. And I kept an open mind: I went here, there, everywhere, looking around. Came the day in April 2012 when I drove out from Northstar's lot with my Toreador Red Escape. Since that time nary a glitch. The whole scene, driving and servicing ,has been A-OK!! More

Crooks This dealership (especially Taylor) has completely taken advantage of me, took my money and I didn't even get the new vehicle!! I would never deal wi This dealership (especially Taylor) has completely taken advantage of me, took my money and I didn't even get the new vehicle!! I would never deal with him or this dealership again!!! They did not take responsibility for lying to our faces and infact, tried to convince me of a conversation that never happened!!! I strongly encourage you to do your business elsewhere. More

Fast Service Got an oil change and some other maintenance work done to my car, and the level of service I received from Fiona was outstanding. The service itself w Got an oil change and some other maintenance work done to my car, and the level of service I received from Fiona was outstanding. The service itself was fairly quick (within 3 hours) and definitely would come back for my next oil change. Thank you! More

puntual excellent they treat you as a king Excellent I will return. They provided me with exactly what I wanted. they even checked air pressue in my tires as it was low. ! ! ! ?! 1 1 1 1 11 Excellent I will return. They provided me with exactly what I wanted. they even checked air pressue in my tires as it was low. ! ! ! ?! 1 1 1 1 11 More

The Service is Awesome! Took my wife’s Mustang in for service and everything went smoothly! My wife and I have always had great experience dealing with North Star Ford Servic Took my wife’s Mustang in for service and everything went smoothly! My wife and I have always had great experience dealing with North Star Ford Service. Fiona has always looked after us for all of our service on the three vehicles we have bought at North Star Ford and she makes sure that we are properly looked after. Thanks again Fiona, Damian and the tech that worked on my wife’s Mustang she is enjoying it very much, keep up the good work! More

One more great service check Once again the crew at Ford did a great , quick and clean job. Can't say enough about the friendly service by Fiona. See in again with car number two Once again the crew at Ford did a great , quick and clean job. Can't say enough about the friendly service by Fiona. See in again with car number two soon . More

Disregard for Safety My wife was driving our Escape when she was in a low speed collision in a parking lot. This was the day before we were leaving on a driving vacation, My wife was driving our Escape when she was in a low speed collision in a parking lot. This was the day before we were leaving on a driving vacation, consequently we were worried that vehicle might have been damaged so severely it was not safe to drive on a long trip. I called my normal service manager at the shop (Fiona Rea) and she advised that I could being the vehicle in ASAP and they'd be able to inspect it. My wife took the vehicle in, and was told it would take about an hour for the inspection to complete. Clearly this was a stressful situation and we had no where else to turn given the short amount of time before we left for vacation. Finally after 2 1/2 hours waiting, she was told the vehicle was fine and safe to drive. However, as she tried to drive off of the lot the signal light indicators were not working and an error was displayed on the vehicle monitor. Despite taking more than twice the estimated time to "inspect" the vehicle obvious problems were missed, it was clear to us that no qualified technician had even so much as started the Escape's engine. What was already a very stressful situation was now escalated to a full on crisis as we were meant to leave on vacation in just a few short hours and had no safe vehicle to drive. In the end we were able to work with our insurance company to get a rental vehicle and left on vacation on time; however the overall experience with the staff we trusted to inspect the vehicle's safety and roadworthiness was horrifying. More

Well done Service provided was courteous, friendly, on-time, and as estimated. The lady at the cashier was also friendly and courteous. They provided me with Service provided was courteous, friendly, on-time, and as estimated. The lady at the cashier was also friendly and courteous. They provided me with C-Train tickets to get to work which was a very nice touch!! More

Maintenance at 117,000km Smooth sign-in process for my SUV. Work was completed in the time mentioned. Smooth pick-up of the vehicle when it was told it would be available Smooth sign-in process for my SUV. Work was completed in the time mentioned. Smooth pick-up of the vehicle when it was told it would be available. More