Northstar Ford Calgary

Friendly, excellent service all around! Everyone from Jim, the shuttle service person to the service folks and the ladies in the payment booth are friendly, helpful and anxious to make sure Everyone from Jim, the shuttle service person to the service folks and the ladies in the payment booth are friendly, helpful and anxious to make sure you are happy with your car and their service. I bought my 2016 Fusion last fall and I love driving it. The sales guys arranged reasonable payments and the Ford Flex plan which made this purchase, my first new car ever, doable. I still smile when the engine quits at the lights with the eco-boost engine! With my old cars, the engine quitting at the lights was a major problem but no more panics for me because I'm saving gas! I also stopped by the accounting office and Adam sorted out my annual Flex payment. I also love the service agreement. I got a 6 month maintenance check done and my winter tires on. Didn't cost anything! My husband and I trust Northstar Ford! More

Car Service and Tire Change Mitch was very patient with me when I explained it was my first time getting car serviced and tires changed. Work was done in record time! Mitch was very patient with me when I explained it was my first time getting car serviced and tires changed. Work was done in record time! More

great experiencej for first visit Mitch was very informative and a great service ambassador. I will be arranging a service for the Lincoln in approximately 1500 K and I will call Mitch Mitch was very informative and a great service ambassador. I will be arranging a service for the Lincoln in approximately 1500 K and I will call Mitch to deal with him. Again this was my first visit to Northstar Ford. More

Excellent Staff all around From the moment I first bought my 2013 Ford Focus in 2014, I knew I would only deal with NorthStar Ford weather I bought another used car or new one. From the moment I first bought my 2013 Ford Focus in 2014, I knew I would only deal with NorthStar Ford weather I bought another used car or new one. I wound up buying a 2016 Ford focus and everyone was amazing. And then taking it in for my 6 month service tune up, the staff in the service part were pleasant and cheerful, even at 7am in the morning. They are the best, as is the staff in the Used car lot and New cars area. Awesome people. More

Paid for service I did not get and told I did. Drove to Northstar Calgary Saturday morning, thinking it was first come/first serve, found out from a very accommodating Brittany that it was not, and Drove to Northstar Calgary Saturday morning, thinking it was first come/first serve, found out from a very accommodating Brittany that it was not, and managed to squeeze my 8000km service in. Left my truck. I was called to pick it up, and when I came in to pick it up, Asst Service Mgr (can't remember his name) went over service invoice with me, item by item, all good, went outside to inspect my truck, to see they did NOT rotate my tires. Went back in, explained situation to ASM and he explained to me, if there is no significant tire wear, they occasionally do not rotate. I guess I would ask, then why did the service tech not put N/R instead of checking off tire rotation as being done? I feel taken advantage of, I have full maintenance package, and question what I paid for, and really question what was and wasn't done on the whole service? I did notice after my second visit back to get tires rotated, that my Oil Life was also not reset. I called and left message with Service Mgr whom called me back and got me back in on Wed 11am and got my tires changed over. More

4x4 Advance Trac Issues Awesome job, Brittany listened to my issues and took care of the problem , my truck is up and running top notch, bring on the snow !!! Thanks... Awesome job, Brittany listened to my issues and took care of the problem , my truck is up and running top notch, bring on the snow !!! Thanks... More

Fix of my Radio Brittany heard my concerns regarding my car radio and made suggestions and actions that fixed the problem asap. Great job on her part. My car radi Brittany heard my concerns regarding my car radio and made suggestions and actions that fixed the problem asap. Great job on her part. My car radio works 100%. More

6 month routine maintenance // body work estimate Mitch Coppieters was very professional and helpful in ensuring the required maintenance was done on my Escape to maintain it in top condition for wint Mitch Coppieters was very professional and helpful in ensuring the required maintenance was done on my Escape to maintain it in top condition for winter. He also arranged for the body shop to inspect damage at my request and give an estimate while the vehicle was already there. This saved me a lot of time and provided me with timely expert advice. I was also able to visit with the parts dept. while there and get good advice regarding choice of wheels for winter tires. Thank you. I will be back in spring for service on both my vehicles. More

recall Good service and staff very accomidating and your location woks well for me with excellent bus service to and from my residence. Good information as Good service and staff very accomidating and your location woks well for me with excellent bus service to and from my residence. Good information as well More

Tire Swap Called on a Friday of a snowy day to see if we could get our Escape in to have the winter tires put on as we were headed to the mountains. We were ab Called on a Friday of a snowy day to see if we could get our Escape in to have the winter tires put on as we were headed to the mountains. We were able to get it in for the following morning. was much appreciated. More