Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Northstar Ford Calgary
Calgary, AB
2,684 Reviews
Northstar Ford Calgary Inc is a Ford dealership located in the Northwest in the Crowfoot area who proudly serve the City of Calgary and the surrounding communities.
The people of Northstar Ford are passionately committed to doing everything possible to keep our customers keys in their hands as many minutes a year as possible in order to live their lives. Their first and foremost goal at Northstar Ford Calgary is to make your car-shopping experience to be the best. You will quickly discover the entire staff knowledgeable in all things automotive especially in the Calgary area.
They proudly offer the very best in new and pre-owned vehicles at Northstar Ford Calgary. They maintain an easy-to-use searchable online inventory for customers to start their search, Or talk to the sales personnel, instead, to find that used vehicle of your dreams. Already own a car and looking to keep it running? Bring it to our expert car service . No job is too big or too small for them. Finally, chat with their financial department. They’ll make sure you get the right car loan or lease for your budget.
They look forward to serving you in all your automotive needs at Northstar Ford Calgary!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,684 reviews
October 25, 2016
Not real happy with service although I appreciate the feedback I get from the service tech, I find that the prognosis of repairs on my vehicle lacks, or provides poor information although I appreciate the feedback I get from the service tech, I find that the prognosis of repairs on my vehicle lacks, or provides poor information. F-150 99963 Km service - can not get socket on tire lug nuts, so we need to replace them at a fee of 1/2-1 hour + lug nuts. I would have agreed to have them changed. I would have changed them, however why would I want to pay for the extra time when they need to take them off to start with. when I got the truck home I took the nuts of and changed them with no problem and it only took me 5 minutes. - Told my transmission pan is leaking and if I wanted it serviced at a fee of twice the fee that I would be charged at a repeatable shop. this on top of I would have to pay for a new gasket. I am not sure what the policy is, but if you take the pan off you put a new gasket on. especially with the amount of miles on the vehicle. the vehicle has a 100k drive train warranty. I declined, as I felt like I was being nickle and dimed. - told there is a service advisory to replace the spark plug boots, and that it would cost me 150.00 to do so. I declined as this should be a warranty item. same thing nickle and dimed - a service some time back said my rotors were warped and it would cost me 750.00 for the front. I declined as the cost was way to high and I can do it myself. when I did the brakes the rotors were not warped, the calipers malfunctioned and only half the pad was hitting the rotor. More
by BTREN
Verified CustomerEmployees Worked With
October 25, 2016
Great service I have been Getting good service over the last 2 years I feel quite comfortable talking to any members of the service staff ' financial or other they I have been Getting good service over the last 2 years I feel quite comfortable talking to any members of the service staff ' financial or other they are all good B Davis More
by BACDAVIS
Employees Worked With
Other Employees :
Clayton Rivet, Jason Suitor, Kevin Wilson, Fiona Rea, Lynn Edwards, Rob Meade, Damian Banick, Adam Darwiche, Francis Nair
October 25, 2016
Too busy to call Just disappointed that they were too busy to call me to tell me about a repair they found, too busy to let me know when it will be done. This is the s Just disappointed that they were too busy to call me to tell me about a repair they found, too busy to let me know when it will be done. This is the second time my husband and I have been disappointed in the service communication. More
by SUZWISHART
Employees Worked With
Cassandra Walker
October 24, 2016
Service and tire swap I consistently get good service from this dealership. I have now brought 2 vehicles from here. The other day I had my focus down for a service and tir I consistently get good service from this dealership. I have now brought 2 vehicles from here. The other day I had my focus down for a service and tire swap and they didn't charge me a cent!. FREE!. Thank you northstar ford calgary. More
by DECKER689
Employees Worked With
Mitch Coppieter
October 24, 2016
Great, timely service as usual !! Regular service was done quickly. Also got tires swapped, broken lite fixed and Auto Detail done by 5pm. Detailing is really worth the $$, it was li Regular service was done quickly. Also got tires swapped, broken lite fixed and Auto Detail done by 5pm. Detailing is really worth the $$, it was like stepping into brand new vehicle...thanks Team! More
by SEAN T
October 22, 2016
Bang on and faster than I expected Transmission service was on and faster than I expected. Everyone at the shop is 110% committed to positive customer experiences and it shows. Recommen Transmission service was on and faster than I expected. Everyone at the shop is 110% committed to positive customer experiences and it shows. Recommend this shop. More
by CARLOSDM
October 21, 2016
Buyer beware - Deposits! We learned our lesson the hard way when we gave $1000 deposit on a new F150 sitting on lot, after being at the dealership for a couple of hours. Our u We learned our lesson the hard way when we gave $1000 deposit on a new F150 sitting on lot, after being at the dealership for a couple of hours. Our understanding was that the deposit would be refunded if the financing did not get approved. I signed the purchase agreement stating deposits are non refundable if financing is approved. The mistake was made because we were told only one signature was needed, my 7 month old was freaking out and my husband was dealing with him. The credit application was done for both my husband and I. The financing was approved for myself but not with my husband on the loan. We wanted the loan in both names but unfortunately we could not get our deposit back because I was the only one on the purchase agreement. The dealer has all of their bases covered and would not give the deposit back. They were out no money, they did not bring the vehicle in from somewhere, they literally took the $1000 deposit saying they have every right to keep it, which legally they do. Needless to say we feel like complete morons and are out $1000. I just want other people to be more careful when handing over their credit card, make sure you read everything and have every verbal agreement in writing. This dealership basically called us liars in not so many words and are willing to hold our deposit hostage for one year if we decide to move forward with the purchase with the financing in my name only. More
by KarenC
Employees Worked With
Sinny (finance) Greg (sales manager), Nathan Epp
October 21, 2016
Seat Adjustment Recall Cassandra was friendly and welcoming. She completed the paperwork quickly and efficiently and made direct eye contact when speaking to me. She explain Cassandra was friendly and welcoming. She completed the paperwork quickly and efficiently and made direct eye contact when speaking to me. She explained the 3 options that might occur as a result of the recall inspection and invited me to use the free shuttle service to get home. Cassandra spoke well and represented the dealership in a professional manner. Nicole processed the checkout of the vehicle at the end of the day in a polite and professional manner too. There was no work done as the inspection passed the criteria without a change. There was no cost to me for the inspection. More
by John
Employees Worked With
Nicole Kaczowski, Cassandra Walker
October 21, 2016
Very happy with service this time Drop off was smooth and quick. Investigated a small oil leak that had occurred after the last oil change. Repaired and cleaned the faulty oil filter. Drop off was smooth and quick. Investigated a small oil leak that had occurred after the last oil change. Repaired and cleaned the faulty oil filter. I had a GC for a gold clean that I asked to have done. The amount effort and the results of the detail was great. My truck looks fantastic. Highly recommend for the price. I'll be doing it once a year. More
by Brad
Employees Worked With
Lynn Edwards
October 21, 2016
lovley The women who checked me in and took care of the paper work was lovely. She made you feel as if you were a priority and was kind with her time. I'm af The women who checked me in and took care of the paper work was lovely. She made you feel as if you were a priority and was kind with her time. I'm afraid I do not recall catching her name and she is new to the team with no picture down below so I can not rate her performace. I would come back to this service area More
by NOJO200
Employees Worked With
Lynn Edwards, Nalen Christensen
